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SCOM vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
49th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Application Performance Monitoring (APM) and Observability (41st), IT Infrastructure Monitoring (45th)
SCOM
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.4%, down from 0.5% compared to the previous year. The mindshare of SCOM is 2.4%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

reviewer802371 - PeerSpot reviewer
Great visibility, easy to set up, and has very responsive technical support
The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"It gives good insight into inside of what's going on with Exchange."
"The GUI is nicer than all the other graphical interfaces out there."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Single pane of glass to review status of the full environment."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The solution has improved our overrides and the ability to start services if they're stopped."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"It's easy to use."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"SCOM provides alerting capabilities and threshold settings, which are helpful for monitoring."
 

Cons

"Dashboards are difficult to create, and not so useful."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The integration must be improved."
"Back-end configuration is not easy to implement."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"would like to see improvements in the alarm display console."
"Needs to improve the networking monitor capabilities."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The price could be improved."
"In a future release, they should add email notification alerts."
"Of course, price is always an issue with Microsoft and could be improved."
"Stability and some performance issues exist and they need improvement."
"On-prem network monitoring is something that could be improved drastically."
"It would be a much better product if Microsoft provided management packs with the product."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
 

Pricing and Cost Advice

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"The product is very cheap."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"eG Enterprise is much cheaper than the other products it competes with."
"It'd be nice if the price was lower. That would be an improvement."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"It is the cheapest product available in the market."
"There is a license needed to use this solution and it is paid annually."
"The pricing is good, and it's part of their system center suite."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"Our Enterprise Agreement includes the price."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"The pricing and licensing are fair."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
12%
Government
7%
Financial Services Firm
16%
Computer Software Company
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Dialog Telekom
Find out what your peers are saying about SCOM vs. eG Enterprise and other solutions. Updated: January 2025.
830,726 professionals have used our research since 2012.