We performed a comparison between Dynatrace and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is cleaner and more compact with good UX/UI."
"It helps to show where the problem is and isolates the issue."
"Dynatrace has an auto-baseline and uses AI to monitor the performance of each API. The response time is related to the baseline."
"Customers are looking at our site, every second, constantly. They're able to do that because, if for some reason it goes down, I can instantly get it back up, because I know what needs to be fixed. In the past, before having the tool, we were being notified by the brand, or the brand manager, "Hey, customers are complaining that our site is down." And then there was me, as a developer, trying to track down what was causing this issue. With Dynatrace, it's right there in front of me, it's a JavaScript error, or something I can narrow down."
"Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business."
"The primary use case is to monitor all our applications. We want a single place where we can monitor all our applications that we are building. Therefore, if something goes wrong, we immediately can find out what went wrong."
"We had point solutions where we could see different elements of the stack, and Dynatrace ties everything together. Before, we could never get that full-stack monitoring. It also helps us get us the context of the customer experience. What's the business impact of those problems?"
"Enables my performance engineer to recreate a problem and give the developers what's happening, where to go look, all the information they need to be able to find what the root cause is."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Enormous capability to monitor Citrix environments."
"The GUI is nicer than all the other graphical interfaces out there."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"It gives good insight into inside of what's going on with Exchange."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"eG Enterprise has a single pane of glass for observability and monitoring."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."
"It is necessary to improve the integration with the product, Oracle Siebel."
"This tool had a feature of doing load test in production or lower environment, which was shut down earlier this year. We are missing that feature badly and we definitely want to see that feature back."
"It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it."
"They should include more mission learning into the product and provide additional performance metrics for application learning."
"It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace."
"We have had problems with our middle layer application implementation."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The integration must be improved."
"The UI looks a little dated and could do with a refresh."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"would like to see improvements in the alarm display console."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The solution needs to enhance the management dashboards."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 20 reviews. Dynatrace is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, AppDynamics and PRTG Network Monitor. See our Dynatrace vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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