We performed a comparison between eG Enterprise and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The GUI is nicer than all the other graphical interfaces out there."
"Enormous capability to monitor Citrix environments."
"It gives good insight into inside of what's going on with Exchange."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"User session details"
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."
"PRTG Network Monitor helps us quickly and easily discover a large number of sensors, so we can spend minimal time monitoring customer sites."
"Technical support has been very helpful so far."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."
"We have asked questions of their technical support and they have a very good response time."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"The feature I like is that it can easily do a lot of mapping."
"The Wi-Fi side needs improvement."
"Needs to improve the networking monitor capabilities."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The integration must be improved."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The solution needs to enhance the management dashboards."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers."
"They could improve the process of updating the license."
"We need something that is more predictive. We would prefer if it wasn't a solution that was corrective and instead offered predictive insights so that we can handle problems before they even occur."
"I would like the ability to monitor Cisco IRS devices."
"Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG."
"This solution is a good product so far, but I haven't been using it long enough to know how it could be improved."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. eG Enterprise is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and SolarWinds NPM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our PRTG Network Monitor vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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