PRTG Network Monitor vs eG Enterprise comparison

eg Innovations and Paessler GmbH are both solutions in the Network Monitoring Software category. eg Innovations is ranked #49 with an average rating of 8.5, while Paessler GmbH is ranked #5 with an average rating of 7.6. eg Innovations holds a 0.4% mindshare in NMS, compared to Paessler GmbH’s 4.2% mindshare. Additionally, 95% of eg Innovations users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

eG Enterprise

Read 20 eG Enterprise reviews

764 Views
488 Comparison Views

95% willing to recommend

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

8,114 Views
5,456 Comparison Views

91% willing to recommend

eG Enterprise

PRTG Network Monitor

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 24, 2024

eG Enterprise and PRTG Network Monitor are prominent players in the field of IT monitoring, catering primarily to Citrix and network infrastructures respectively. PRTG Network Monitor appears to have an edge owing to its deployment ease and adaptability through custom sensors, though eG Enterprise offers more comprehensive capabilities for Citrix environments.

Features: eG Enterprise provides full visibility across the technology stack with an integrated view of Citrix environments. It supports end-to-end monitoring through all OSI layers and offers direct diagnostic capabilities from alerts. Additionally, it monitors all infrastructure elements from a single console and offers auto-configuration features. PRTG Network Monitor is known for its easy deployment and scales well in various environments. It supports out-of-the-box network-based monitoring checks, has a broad variety of sensors including SNMP, and its intuitive interface facilitates quick learning and ease of use.

Room for Improvement: eG Enterprise could benefit from enhanced user experience for Citrix XenApp, a more intuitive management interface, and improved network monitoring capabilities. Greater customization for dashboards would also be valuable. PRTG Network Monitor needs improvements in its desktop application, advanced cloud feature offerings, and enhanced network performance monitoring. User customization of sensors could be better to address user criticisms involving sensor quantities.

Ease of Deployment and Customer Service: eG Enterprise primarily operates on-premises with excellent customer support that is responsive and technically adept, offering direct communication for issue resolution. PRTG Network Monitor provides a flexible deployment across various environments, including cloud options. Its customer support is efficient, albeit relying more on email and forums than direct communication avenues, which could be improved.

Pricing and ROI: eG Enterprise offers competitive pricing, particularly for virtual desktop solutions with flexible licensing options. Some users find it high compared to competitors, but it usually results in significant ROI by reducing operational costs. PRTG Network Monitor is cost-effective for smaller environments, with a simple and flexible licensing model suiting different business sizes. Its scalability factor can increase costs, but it is considered good value for its offerings in comparison to other network monitoring solutions.

To learn more, read our detailed PRTG Network Monitor vs. eG Enterprise Report (Updated: January 2025).

Buyer's Guide

PRTG Network Monitor vs. eG Enterprise

January 2025

Download the complete report

Helped 831,997 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

eG Enterprise

Ranking in Network Monitoring Software

49th

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (41st)

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

Cloud Monitoring Software (8th)

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.4%, down from 0.5% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

reviewer802371

Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees

Great visibility, easy to set up, and has very responsive technical support

The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.

Read full review

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is simple to use."

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

"Its ability to monitor failures and to restart a Windows service when it fails."

"The GUI is nicer than all the other graphical interfaces out there."

"User session details"

"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."

"eG Enterprise has a single pane of glass for observability and monitoring."

More eG Enterprise pros

"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."

"We have asked questions of their technical support and they have a very good response time."

"The tool is integrated with our email for the alerts."

"From a network point of view, we can see the state of the network, as well as bandwidth usage and downtime."

"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."

"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."

"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."

"It is nice to have one place where all the information is right there in front of us."

More PRTG Network Monitor pros

Cons

"Needs to improve the networking monitor capabilities."

"The integration must be improved."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

"would like to see improvements in the alarm display console."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

"The UI looks a little dated and could do with a refresh."

More eG Enterprise cons

"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."

"I am not sure the solution is giving me all the needed feedback that we need. When something goes off on our IT infrastructure, it does tell me. However, it would be nice if it gave more intuitive information, e.g., the hard drive has gone up by 60 percent in an hour."

"The free version only gives us 100 free sensors to use. It would be nice if there was double that."

"We would like to monitor certain aspects of the user experience. We should be able to analyze the cause of end user experience, bad or good, so we can do some research and development on our own."

"I would like to see more updates available in this solution."

"The Desktop app is good but it can be really sluggish at times, especially when you're editing different elements."

"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."

"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."

More PRTG Network Monitor cons

Pricing and Cost Advice

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"The product is very cheap."

"eG Enterprise is much cheaper than the other products it competes with."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"They are aligned with other enterprise solutions."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"It'd be nice if the price was lower. That would be an improvement."

More eG Enterprise pricing and cost advice

"All monitoring system is close to the same pricing scheme."

"The scalability is there, but smaller companies might need CAM software to be able afford the product."

"We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money."

"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."

"PRTG Network Monitor is not that expensive, so I like it cost-wise. There's no additional cost apart from the standard licensing fees. On a scale of one to five, with one being the cheapest and five being the most expensive, I would rate the cost of PRTG Network Monitor a two."

"There is a license to use PRTG Network Monitor and it is annually."

"It's an annual license that is based on the number of endpoints that we're tracking and using."

"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."

More PRTG Network Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

831,997 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

11%

Government

Educational Organization

54%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

Comparisons

ControlUp vs eG Enterprise

Compared 23% of the time

Dynatrace vs eG Enterprise

Compared 21% of the time

Zabbix vs eG Enterprise

Compared 14% of the time

Grafana vs eG Enterprise

Compared 10% of the time

AppDynamics vs eG Enterprise

Compared 8% of the time

More eG Enterprise Competitors

Zabbix vs PRTG Network Monitor

Compared 7% of the time

LibreNMS vs PRTG Network Monitor

Compared 7% of the time

Centreon vs PRTG Network Monitor

Compared 7% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Nagios XI vs PRTG Network Monitor

Compared 5% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

eG Enterprise

January 2025

Download eG Enterprise product report

Buyer's Guide

PRTG Network Monitor

January 2025

Download PRTG Network Monitor product report

Overview

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

PRTG Network Monitor vs. eG Enterprise

January 2025

Free Report: PRTG Network Monitor vs. eG Enterprise

Find out what your peers are saying about PRTG Network Monitor vs. eG Enterprise and other solutions. Updated: January 2025.

DOWNLOAD NOW

831,997 professionals have used our research since 2012.

See our PRTG Network Monitor vs. eG Enterprise report.

See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.