PRTG Network Monitor vs eG Enterprise comparison

eg Innovations and Paessler GmbH are both solutions in the Network Monitoring Software category. eg Innovations is ranked #51 with an average rating of 8.5, while Paessler GmbH is ranked #5 with an average rating of 7.9. eg Innovations holds a 0.3% mindshare in NMS, compared to Paessler GmbH’s 4.1% mindshare. Additionally, 95% of eg Innovations users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

eG Enterprise

Read 20 eG Enterprise reviews

694 Views
444 Comparison Views

95% willing to recommend

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

7,647 Views
5,102 Comparison Views

91% willing to recommend

eG Enterprise

PRTG Network Monitor

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Executive SummaryUpdated on Nov 24, 2024

eG Enterprise and PRTG Network Monitor are prominent players in the field of IT monitoring, catering primarily to Citrix and network infrastructures respectively. PRTG Network Monitor appears to have an edge owing to its deployment ease and adaptability through custom sensors, though eG Enterprise offers more comprehensive capabilities for Citrix environments.

Features: eG Enterprise provides full visibility across the technology stack with an integrated view of Citrix environments. It supports end-to-end monitoring through all OSI layers and offers direct diagnostic capabilities from alerts. Additionally, it monitors all infrastructure elements from a single console and offers auto-configuration features. PRTG Network Monitor is known for its easy deployment and scales well in various environments. It supports out-of-the-box network-based monitoring checks, has a broad variety of sensors including SNMP, and its intuitive interface facilitates quick learning and ease of use.

Room for Improvement: eG Enterprise could benefit from enhanced user experience for Citrix XenApp, a more intuitive management interface, and improved network monitoring capabilities. Greater customization for dashboards would also be valuable. PRTG Network Monitor needs improvements in its desktop application, advanced cloud feature offerings, and enhanced network performance monitoring. User customization of sensors could be better to address user criticisms involving sensor quantities.

Ease of Deployment and Customer Service: eG Enterprise primarily operates on-premises with excellent customer support that is responsive and technically adept, offering direct communication for issue resolution. PRTG Network Monitor provides a flexible deployment across various environments, including cloud options. Its customer support is efficient, albeit relying more on email and forums than direct communication avenues, which could be improved.

Pricing and ROI: eG Enterprise offers competitive pricing, particularly for virtual desktop solutions with flexible licensing options. Some users find it high compared to competitors, but it usually results in significant ROI by reducing operational costs. PRTG Network Monitor is cost-effective for smaller environments, with a simple and flexible licensing model suiting different business sizes. Its scalability factor can increase costs, but it is considered good value for its offerings in comparison to other network monitoring solutions.

To learn more, read our detailed PRTG Network Monitor vs. eG Enterprise Report (Updated: February 2025).

Buyer's Guide

PRTG Network Monitor vs. eG Enterprise

February 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

eG Enterprise

Ranking in Network Monitoring Software

51st

Ranking in IT Infrastructure Monitoring

44th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th)

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

Cloud Monitoring Software (8th)

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. The mindshare of PRTG Network Monitor is 4.1%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

reviewer802371

Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees

Great visibility, easy to set up, and has very responsive technical support

The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.

Read full review

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Single pane of glass to review status of the full environment."

"User session details"

"It gives good insight into inside of what's going on with Exchange."

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

"The product is simple to use."

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."

More eG Enterprise pros

"The reporting module is easy to configure."

"One of its valuable features is the fact that it handles multiple operating systems... And I like the fact that it tells me when things are about to fall over, which means I can preempt it and not have to wake up at three in the morning to fix it."

"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."

"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."

"It improves the status of my infrastructure, from networking devices to real-time machines."

"Speed of deployment is one of the most valuable features."

"The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business."

"The product is easy to use and the web interface is fantastic."

More PRTG Network Monitor pros

Cons

"would like to see improvements in the alarm display console."

"The solution needs to enhance the management dashboards."

"Needs to improve the networking monitor capabilities."

"The integration must be improved."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"Back-end configuration is not easy to implement."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

More eG Enterprise cons

"The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology."

"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."

"PRTG could use reporting tools and mobile alert tools. It should be easier to diagnose and respond to problems from a mobile device on the go."

"PRTG does not allow us to scan devices like we can scan software or another problem in it. Also, I cannot draw graphical graphs in Woodview/look. Another problem is that we cannot draw a good diagram in PRTG."

"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."

"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."

"If PRTG could help me see the bandwidth for each host I have on my network, either for a wireless or a wired network, that would be very helpful."

"PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."

More PRTG Network Monitor cons

Pricing and Cost Advice

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"It'd be nice if the price was lower. That would be an improvement."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"They are aligned with other enterprise solutions."

"eG Enterprise is much cheaper than the other products it competes with."

More eG Enterprise pricing and cost advice

"The pricing is very low compared to other solutions."

"We've got the unlimited package... I believe it was around the £15,000 per year mark."

"All monitoring system is close to the same pricing scheme."

"I rate the licensing for PRTG Network Monitor an eight out of ten."

"PRTG Network Monitor is cheap."

"In my company now, we are using the free version."

"PRTG Network Monitor is very expensive."

"The price is pretty comparable."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

11%

Government

Educational Organization

54%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

Comparisons

ControlUp vs eG Enterprise

Compared 24% of the time

Dynatrace vs eG Enterprise

Compared 19% of the time

Zabbix vs eG Enterprise

Compared 13% of the time

Grafana vs eG Enterprise

Compared 12% of the time

Splunk AppDynamics vs eG Enterprise

Compared 7% of the time

More eG Enterprise Competitors

LibreNMS vs PRTG Network Monitor

Compared 8% of the time

Zabbix vs PRTG Network Monitor

Compared 8% of the time

Centreon vs PRTG Network Monitor

Compared 6% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 6% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

eG Enterprise

March 2025

Download eG Enterprise product report

Buyer's Guide

PRTG Network Monitor

February 2025

Download PRTG Network Monitor product report

Overview

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

PRTG Network Monitor vs. eG Enterprise

February 2025

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