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Grafana vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
41st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Network Monitoring Software (49th), IT Infrastructure Monitoring (45th)
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.2%, down from 0.3% compared to the previous year. The mindshare of Grafana is 7.2%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer802371 - PeerSpot reviewer
Great visibility, easy to set up, and has very responsive technical support
The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.
Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The GUI is nicer than all the other graphical interfaces out there."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Single pane of glass to review status of the full environment."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Enormous capability to monitor Citrix environments."
"It gives good insight into inside of what's going on with Exchange."
"The product is simple to use."
"The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"I find Grafana beneficial due to its numerous plugins."
"The best feature was the creation of graphs and trends."
"Collaboration: Shares data and dashboards across teams."
"I find Grafana beneficial due to its numerous plugins."
"We like the alert features."
"The product's initial setup phase was very easy."
 

Cons

"Needs to improve the networking monitor capabilities."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Back-end configuration is not easy to implement."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Dashboards are difficult to create, and not so useful."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The integration must be improved."
"The solution needs to enhance the management dashboards."
"The features are complicated and not intuitive."
"The formatting could be better."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
"The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs."
"It would be helpful if they simplified the data source."
"Multiple dashboards combined into one dashboard has slowed things down for us."
"Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution."
 

Pricing and Cost Advice

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"It is not expensive."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"The product is very cheap."
"They are aligned with other enterprise solutions."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"I use the open source model so it is free."
"Since Grafana is an open-source solution, it is free of cost."
"​Grafana is free and open source.​"
"The solution is expensive."
"My company uses the open-source version of Grafana, so it's free."
"We are using the open-source license."
"I am using an open-source version"
"It's free of cost; it operates as an open-source tool."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
11%
Government
8%
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution.
 

Comparisons

 

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Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Grafana vs. eG Enterprise and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.