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Grafana vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
Network Monitoring Software (50th), IT Infrastructure Monitoring (45th)
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
8.0
Number of Reviews
39
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.3%, down from 0.3% compared to the previous year. The mindshare of Grafana is 7.2%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

HK
Jun 30, 2021
Great visibility, easy to set up, and has very responsive technical support
The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.
AbhishekGupta - PeerSpot reviewer
Oct 8, 2022
Beneficial operational excellence, reliable, and scalable
We are using Grafana for observability dashboards Grafana has helped our organization with observability and operational excellence. Operational excellence is a key part of any organization from a data platform perspective and setting the alerts and monitoring policies on Grafana was easy. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Enormous capability to monitor Citrix environments."
"It gives good insight into inside of what's going on with Exchange."
"The GUI is nicer than all the other graphical interfaces out there."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The most important feature of Grafana is its alarm formatting capability."
"It has good stability."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
 

Cons

"Their dashboards could use some improvement. The ability to customize them a bit more."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The UI looks a little dated and could do with a refresh."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Dashboards are difficult to create, and not so useful."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Needs to improve the networking monitor capabilities."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"I had issues with the solution's configuration part."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"The main drawback is the necessity for endpoint monitoring."
"More dashboard is required, out-of-the-box, for OpenNMS."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
"There are not a lot of plugins for financial market monitoring."
"​The security needs to be improved, such as the capacity to add permissions on dashboards.​"
 

Pricing and Cost Advice

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"eG Enterprise is much cheaper than the other products it competes with."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"It'd be nice if the price was lower. That would be an improvement."
"It is not expensive."
"The solution is expensive."
"You need to purchase the solution's license for its commercial use."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"I give the price an eight out of ten."
"We are using the open-source license."
"I am using an open-source version"
"Since Grafana is an open-source solution, it is free of cost."
"​Grafana is free and open source.​"
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
11%
Healthcare Company
9%
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
What needs improvement with Grafana?
Grafana could improve by having its own query language. Currently, it uses languages like Prometheus or InfluxDB, which not everyone knows. Their query language should be easier.
 

Comparisons

 

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Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Grafana vs. eG Enterprise and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.