Compare Invicti vs Tenable

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Acunetix

Joomla!, Digicure, Team Random, Credit Suisse, Samsung, Air New Zealand

Tenable Nessus

Bitbrains, Tesla, Just Eat, Crosskey Banking Solutions, Covenant Health, Youngstown State University

Tenable Vulnerability Management

Global Payments AU/NZ

Tenable Security Center

IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific

Tenable.io Web Application Scanning

IMDEX

Popular Solutions

Acunetix

10 reviews

Invicti

10 reviews

Tenable Nessus

16 reviews

Tenable Security Center

22 reviews

Tenable Vulnerability Management

25 reviews

Top Industries

Educational Organization

31%

Computer Software Company

12%

Financial Services Firm

11%

Government

Educational Organization

29%

Computer Software Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kunal M
Capability Center Leader, ETRM Platforms at Shell
I primarily use Invicti for code scans to identify open vulnerabilities and secrets in the code. Different...
Read full review of Invicti »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
I use Acunetix for penetration testing purposes. This is the primary use case.
Read full review of Acunetix »

Review 1 of 2

Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
I use Tenable Vulnerability Management to scan the network, including servers and endpoints, to identify risks in our...
Read full review of Tenable Vulnerability Management »
Yusuf_Hashmi
Chief Information Security Officer at Jubilant Bhartia
I use this solution for vulnerability management for the infrastructure, one cloud security, CSPM, and application...
Read full review of Tenable One Exposure Management Platform »
AnandKumar2
Senior OT Security Consultant at a consultancy

Read full review of Tenable OT Security »
Anonymous User
Director - Information Risk Management at a consultancy
We have three or four use cases. The first is enterprise vulnerability management through continuous scanning. Twice...
Read full review of Tenable SecurityCenter Continuous View [EOL] »
Anonymous User
Sr. Principal IT Architect at a manufacturing company
Our primary use case is compliance for our audits, for our customers. We were exposed in that we were not meeting...
Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

PrashantPatil
Senior Security Consultant at Verve Square Technologies
We contact technical support all the time and they are great. They resolve issues quickly and efficiently.
Read full review of Invicti »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The Acunetix team is in Malta. They are very good, and they provide support over the phone. They are available 24...
Read full review of Acunetix »
Vishal Dhamke
Vice President Application Security North America at BNP Paribas
Tech support is really wonderful, and they are very helpful and prompt with responses as well. If we have some...
Read full review of Invicti »
JoelGeorge
Associate at Tata Consultancy
Their support was good. They were quite prompt with their responses. When we had any issues, we reached out, and they...
Read full review of Invicti »
Le Viet
Security Consultant at VNCS
I have requested support from the vendor regarding our scan results that have false positives. The vendor double...
Read full review of Acunetix »
JanetMuhia
Cyber Security Engineer at Spartec
* Experience: The technical support team is highly responsive, often addressing issues quickly regardless of time...
Read full review of Invicti »
Kunal M
Capability Center Leader, ETRM Platforms at Shell
I haven't had the opportunity to use customer support, so I'm unsure about its quality.
Read full review of Invicti »
Anonymous User
Anon at a training & coaching company
Customer support is helpful, but sometimes the response are a bit delayed. They respond within 24 hours.
Read full review of Acunetix »
Anonymous User
Senior Security Engineer at a insurance company
The technical support has been very helpful, and pretty quick to respond to emails or when I call in.
Read full review of Acunetix »
Saminda Jayawardene
Compliance Manager at a tech services company
We had to contact technical support some ago but not since then. Sometimes the blog provides support very well, and...
Read full review of Acunetix »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The technical support services are good.
Read full review of Invicti »
Anonymous User
Consultant Cyber Security at a tech services company
We have been engaged with the local partner and we get a good level of support.
Read full review of Invicti »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
I haven't contacted technical support because I'm supposed to be the first line of their support. If I need to...
Read full review of Acunetix »
Jagobandhu Some
Hardware Engineer at Ministry of Defense
I am not very satisfied with the customer support they provide. It tends to be quite time-consuming. When I raised a...
Read full review of Acunetix »
Anonymous User
Senior Quality Control Manager at a insurance company
The technical support team was very helpful. They offered me a demo before I started using the tool, and the demo was...
Read full review of Invicti »
Anonymous User
Information Security Engineer at a computer software company
Technical support was great.
Read full review of Invicti »
Anonymous User
Works at a educational organization
The customer service is quite helpful. The time to fix issues is not too quick, so in the case of time-restricted...
Read full review of Acunetix »
Anubhav Goswami
Security Specialist at a tech services company
Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have...
Read full review of Acunetix »
Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
The way they are communicating with users like us, yeah, we can give them 9 out of 10. :)
Read full review of Invicti »
Anonymous User
Security Engineer at a tech services company
Their technical support has been very active. If I have an issue, I can reach out to them and get an answer pretty...
Read full review of Acunetix »
Paolo Da Ros
Founder at a tech services company
I rate the technical support seven out of ten, which is average to me. I don't have special requests that would...
Read full review of Invicti »
Kamil Matusik
Head of Operations, Supply Chain at Lyreco Deutschland GmbH
The support is not perfect. The support could be improved. I often have to write to managers to push things.
Read full review of Acunetix »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The technical support from Invicti is very good and fast. I am highly satisfied with the response time and quality of...
Read full review of Acunetix »
Anonymous User
Manager Compliance - Processes / InfoSec. at a tech services company
Quite high. They are scattered all over social. They have wikis, a website, YouTube videos. They don't have a blog,...
Read full review of Invicti »
Anonymous User
Product Security Architect at a tech services company
We don't have any issues because Invicti's support was really good.
Read full review of Invicti »
KashifJamil
CEO at Xcelliti
Customer support is big. It depends on region to region.
Read full review of Invicti »
SivaPrakash
Senior Test Engineer II at a financial services firm
The technical support is really good. Whenever we experienced an issue, we just scheduled a call. It's not directly...
Read full review of Acunetix »
Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
9 out of 10.
Read full review of Invicti »
Anonymous User
Software Quality Assurance Analyst at a real estate/law firm
Technical support is good.
Read full review of Invicti »
Anonymous User
Lead Information Security Engineer at a financial services firm
Technical support has been good. We had some issues or comments, mostly, on the features. We have asked for features...
Read full review of Acunetix »

Review 1 of 30

VictorAkidiva
Security Architect at ModusBox
Technical support has been excellent and provides a lot of support when needed.
Read full review of Tenable Security Center »
Yogeswaran Neelagandan
Key Account Manager at Uniware
Customer support is a challenge. Tenable charges extra for it, which means clients have to buy the license separately...
Read full review of Tenable Vulnerability Management »
Md. Shahriar Hussain
Information Security Analyst at Banglalink
The technical support is good. They offer expensive professional support, but I generally use the website...
Read full review of Tenable Nessus »
ZafarUddin
Technical Lead Information Security at Australian OpCo Pty Ltd.
Technical support is okay. The issue is they don't have a team based in India. Sometimes, it's hard to get support on...
Read full review of Tenable Vulnerability Management »
Ali Al-Mahrooqi
Manager at a financial services firm
Technical support for this solution was good. They were responsive.
Read full review of Tenable Nessus »
Venugopal Potumudi
Senior Consultant at Tata Consultancy
We generally don't have a lot of requirements for tech support with Tenable. We have been using it for so long, we...
Read full review of Tenable Nessus »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The technical support should be improved.
Read full review of Tenable.io Web Application Scanning »
NikhilGupta1
Senior Manager - SRE at Zenoti
We've dealt with technical support on and off I would say. We keep talking to the technical support at times to get...
Read full review of Tenable Nessus »
Rafael Ustariz
IT security consultant at Netready LATAM
Tenable SC support has been very helpful.
Read full review of Tenable Security Center »
AmardeepSingh
Programmer at eClerx Services Limited
We have used the support from Tenable Nessus. The support was relatively good.
Read full review of Tenable Nessus »
SamiAyyash
Threat Intelligence Engineer at a tech services company
I'm happy with Tenable's technical support.
Read full review of Tenable Nessus »
Iwegbue Godspower Isioma
Cyber Security Analyst at Platview Technologies
We don't have many issues.
Read full review of Tenable Vulnerability Management »
Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at Jubilant Organosys Ltd., India, Leading Chemical M
Tenable support is good. I haven't had any issues with the response we get from them.
Read full review of Tenable Lumin »
AdeelAgha
Team Lead - Cyber Security & Compliance at Al Tuwairqi Group
After deploying Tenable, I spoke with the technical support a maximum of two or three times. They are very...
Read full review of Tenable Vulnerability Management »
Bryan Evans
Security Analyst at PJM Interconnection
I rate the support of Tenable Nessus a four out of five.
Read full review of Tenable Nessus »
Vinayaka R
Security Analyst at a consultancy
The technical support team responds promptly to basic issues. However, when faced with major issues or more complex...
Read full review of Tenable Vulnerability Management »
Anonymous User
Director of Cyber Security at a outsourcing company
I provide support to my customers. I have not run into an issue that I needed to contact the support from Tenable.io...
Read full review of Tenable.io Web Application Scanning »
Abill Nerry
Senior Manager, IT Security at a financial services firm
The tech support was fairly good enough. I would not rate them as top-notch, but it was fairly good enough. I would...
Read full review of Tenable Security Center »
MatteoMazzei
Security Manager at Yarix S.r.l.
The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone...
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Specialist at a security firm
Technical support has been good. They respond quite quickly.
Read full review of Tenable Vulnerability Management »
John-Kang
Senior Systems Administrator at Government Scientific Source, Inc.
I rarely had to call technical support. There was one time when we were troubleshooting a VMware scan. They got on...
Read full review of Tenable Nessus »
Joey Smith
Medical Device Cybersecurity Analyst at a healthcare company
I don't generally talk to tech support. That's handled by my colleague or someone else in the security team. But I...
Read full review of Tenable Security Center »
Anonymous User
Network Security Engineer at a construction company
Technical support is good. I get responses quickly and they provide quick resolution. I can look at their community...
Read full review of Tenable Nessus »
DivyaJyoti
0
The solution's support is okay, but it could be more customer-friendly. The people providing support have knowledge,...
Read full review of Tenable Vulnerability Management »
VishalShah
Senior Information Security Engineer at a consultancy
Technical support requires constant follow up and that is an issue. Once they are made aware of an issue, it takes...
Read full review of Tenable Vulnerability Management »
Rachel TSAI
IT Manager at a educational organization
The support from Tenable Nessus is okay. However, they are sometimes slow and can take days to respond. Additionally,...
Read full review of Tenable Nessus »
Hatem Langar
Security Administrator at TOPNET
Tenable's technical support is good.
Read full review of Tenable Security Center »
Anonymous User
Information Security Analyst at a tech services company
They are good.
Read full review of Tenable Security Center »
Anonymous User
Information Security Analyst at a retailer
I rate Tenable support 10 out of 10. They're top-of-the-line. It's the best support I've worked with so far.
Read full review of Tenable Nessus »
Thomas Kung
Senior Consultant at a tech company
I usually use the dashboard for support. It shows the critical vulnerabilities from low to high. They are very...
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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