Compare OneTrust vs Tenable

OneTrust

Based on 20 reviews.

Tenable

Based on 217 reviews.

Latest Research

Buyer's Guide

OneTrust GRC vs. Tenable Lumin

October 2024

Tenable Lumin vs. OneTrust GRC

Updated: October 2024

Buyer's Guide

OneTrust GRC vs. Tenable Lumin

October 2024

OneTrust GRC vs. Tenable Lumin

Updated: October 2024

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

OneTrust GRC

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Popular Solutions

OneTrust GRC

11 reviews

OneTrust DataGovernance

5 reviews

Tenable Nessus

19 reviews

Tenable Security Center

21 reviews

Tenable Vulnerability Management

27 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Educational Organization

27%

Computer Software Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
I use OneTrust specifically for incident management. For my company, I helped to create the incident management...
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions
For OneTrust, we [and the clients] use it not just for governance, but for GRC (Governance, Risk, and Compliance)...
Read full review of OneTrust DataGovernance »

Review 1 of 2

Matthew Weisler
Sole Proprietor at Core-Infosec
I implement the solution as a vulnerability management tool for client use cases. It can be used for public factors...
Read full review of Tenable Nessus »
Md. Shahriar Hussain
Cyber Security Chartered Engineer at Banglalink
We use Tenable Security Center for vulnerability assessment purposes within our security infrastructure. The solution...
Read full review of Tenable Security Center »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
It's nice to work with because it gives good results for web application scanning according to OWASP Top 10 and NISC....
Read full review of Tenable.io Web Application Scanning »
HARI EDARA
IT Manager at State of Texas

Read full review of Tenable Vulnerability Management »
Javeed Abdul
Senior System Engineer at a tech consulting company
Tenable Cloud Security is used for scanning purposes, including vulnerabilities and remediation. The graphs provided...
Read full review of Tenable Cloud Security »

Review 1 of 5

Customer Service

Brooke Lynne Bowman
Compliance Manager at Cedar Cares, Inc.
The customer service and support from OneTrust are commendable, with responsive assistance within twenty-four hours....
Read full review of OneTrust GRC »
Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
Their support team is very responsive and knowledgeable. If an expert doesn't know how to address a question, they...
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions
The main issue is with the first line of support. They don't seem to understand the tool very well and often need to...
Read full review of OneTrust DataGovernance »
Surendra Kumar
Team Lead-Information Security at a marketing services firm
OneTrust offers two levels of support: basic support driven through cases and expert support with a dedicated...
Read full review of OneTrust DataGovernance »
Scott Margolis
Managing Director, Data Governance & Compliance at Ernst & Young
My team reached out to the support team, and their experience was not satisfactory.
Read full review of OneTrust DataGovernance »
Steve Peacock
Director - Security & Compliance at Venzo
The technical support services are good.
Read full review of OneTrust GRC »
Dave Anifowoshe
Information Security Officer at a financial services firm
I have not escalated any questions to tech support yet.
Read full review of OneTrust GRC »
Anonymous User
Cyber Security Consultant at a tech services company
The solution's technical support is quite good. The support team responds whenever you reach out to them.
Read full review of OneTrust GRC »
André Eder Tavares Lopes
Consultor GRC/IRM at ISH Tecnologia
The technical support services are good.
Read full review of OneTrust GRC »
Anonymous User
Governance, Risk Management & Compliance, Director IT at a tech services company
OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can...
Read full review of OneTrust GRC »
Rene Weinert
Privacy Manager at Broadcom
The support team is very responsive to requests and questions, although we haven't had major issues that would...
Read full review of OneTrust GRC »
Anonymous User
Compliance Analyst at a computer software company
Technical support is good. Whatever knowledge they have, they are providing us. They come and perform the things we...
Read full review of OneTrust GRC »
Anonymous User
Senior Enterprise Risk Manager at a retailer
Technical support could be improved. I would rate the technical support a three out of ten.
Read full review of OneTrust GRC »
Anonymous User
Legal Associate at a legal firm
I have not been in contact with technical support.
Read full review of OneTrust DataGovernance »
Anonymous User
Manager-Security at a tech vendor
The support team is pretty good. They provide self-help tools, such as frequently asked questions or self-help for...
Read full review of OneTrust GRC »
Anonymous User
Group Head of Risk at a retailer
I didn't contact the technical support team, and I can't rate them.
Read full review of OneTrust GRC »

Review 1 of 16

OmkarZarapkar
Manager II at a insurance company
Technical support is very good and responsive. A few months back, we utilized their assistance for configurations on...
Read full review of Tenable Nessus »
JoaoManso
CIO / IT Consultant at RedShift
Tenable's American technical support is excellent, though the European version is not quite as good as it takes...
Read full review of Tenable Security Center »
Aaron Melendez
Cybersecurity Analyst / Third-Party Risk Analyst at San Jacinto Community College
I would rate their support ten out of ten.
Read full review of Tenable Vulnerability Management »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The technical support should be improved.
Read full review of Tenable.io Web Application Scanning »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
We haven't yet contacted Tenable's technical support because we have a good team trained in Tenable tools. We don't...
Read full review of Tenable.io Web Application Scanning »
Md. Shahriar Hussain
Cyber Security Chartered Engineer at Banglalink
There were no delays from customer support. They usually give instant responses for both online and local support.
Read full review of Tenable Security Center »
OniRahman
Technical Consultant at a tech consulting company
I rate customer service and support a six out of ten.
Read full review of Tenable.io Web Application Scanning »
Javier Salazar
Security Engineer at Tenable Network Security
Technical support could improve its response time.
Read full review of Tenable OT Security »
Amit Goyal
Consultant at Tata Consultancy Services
We have had some issues with technical support.
Read full review of Tenable.io Container Security »
SumeshKumar
Manager Cloud Security at Hitachi Systems, Ltd.
Tenable Cloud Security's technical support is good. They can help you out if you get stuck with some issues.
Read full review of Tenable Cloud Security »
Prajot Nair
Senior Manager -Cloud Security at Capgemini
Tenable doesn't provide support beyond documentation.
Read full review of Tenable Vulnerability Management »
AnandKumar2
Senior OT Security Consultant at a consultancy
The support team is the same as others. There are delays. If I find a bug, they say they already know and are working...
Read full review of Tenable OT Security »
Renato Jager
CIO at Oakmount
The solution's tech support is not excellent, but it is good enough.
Read full review of Tenable Lumin »
Anonymous User
Presales Engineer at a tech services company
Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket,...
Read full review of Tenable Security Center »
Attila Mate Kovacs
Senior Cyber Security Expert at a security firm
My experience with technical support is very positive.
Read full review of Tenable Nessus »
Rachel TSAI
IT Manager at a educational organization
The support from Tenable Nessus is okay. However, they are sometimes slow and can take days to respond. Additionally,...
Read full review of Tenable Nessus »
Anonymous User
Sr. Principal IT Architect at a manufacturing company
We think technical support is pretty good. We have specific needs as defense contractors and they're able to meet...
Read full review of Tenable Security Center »
Anonymous User
Security Consultan at a security firm
The support ticketing system needs improvement. Whenever we create tickets, they are directed to a general support...
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Consultant at a educational organization
The solution's technical support is good. We usually use the solution's community support.
Read full review of Tenable.io Web Application Scanning »
Dhananjay-Naldurgkar
Senior Consultant - Cyber Security Services at a computer software company
Tech support is good. I think we are now partnered with Tenable.
Read full review of Tenable Nessus »
Sirish Kumar
Director at Inspyretek Solutions
The support is very good.
Read full review of Tenable Vulnerability Management »
Anonymous User
VP - Risks, Audits & InfoSec at a tech services company
We did reach out to technical support. I think it was just once, but it took them a long time to respond. Maybe it...
Read full review of Tenable Nessus »
Mouad BOUKIR
Works at a university
I've never had any interaction with customer support. The solution works very well, and we haven't needed help.
Read full review of Tenable Nessus »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
Amine BEYAOUI
Senior Partner / Co-Founder at SKYTEK
Technical support does what it should. The solution is pretty straightforward and simple. As such, as with all...
Read full review of Tenable Security Center »
MuhammadBilal4
Sr. Information Security Engineer at Rewterz
Technical support always replies back on Mondays and it depends on the open support cases.
Read full review of Tenable Nessus »
Donald Koketso
Security engineer at a construction company
It was challenging to contact the technical support team earlier. However, we have found the right contact and can...
Read full review of Tenable Vulnerability Management »
KalaiarasuSanthirasekeran
Security Professional at a tech vendor
We have not needed to contact tech support much. We contacted them about the false positives, and they were helpful.
Read full review of Tenable Nessus »
Sandip Deshmukh
Cyber Security Expert at Birlasoft IndiaLtd.
I'm satisfied with Tenable's technical support.
Read full review of Tenable Security Center »
Anonymous User
Security Compliance Officer at a tech services company
I did not deal with technical support at all.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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