We performed a comparison between Cybereason Endpoint Detection & Response and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is stable and scalable."
"The solution was relatively easy to deploy."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Impressive detection capabilities"
"NGAV and EDR features are outstanding."
"The initial setup is not overly complicated."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"The initial setup was easy and straightforward."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"The solution is efficient."
"We are using it on 1,600 computers. All the systems and servers are protected with the Symantec solution. Our environment has an uptime of 99.9% because we never had any attack or issue related to viruses. There is zero downtime."
"The most useful features are the antivirus, anti-spyware, and the firewall feature. It also provides application control and Host Integrity, which is a very unique feature."
"Its response time is the most valuable. It is very quick."
"The product has been quite stable."
"It's good at detecting signature-based stuff and stopping that."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"I find it is the most reliable solution on the market."
"We use the Symantec Global Intelligence Network (GIN), and it's an excellent feature as Symantec is a leader in security solutions. The product has all the security features we require as an organization, including intelligent features such as notification alerts and predicting future attacks. The threat intelligence and detection are excellent, and the solution provides great visuals and logs so that we can analyze any attacks on our servers. GIN is a powerful tool in terms of detection capability across endpoints, email, and web traffic, as it can scan them with its advanced threat intelligence. The product can detect threats, report them to us, and quarantine them."
"FortiEDR can be improved by providing more detailed reporting."
"The support needs improvement."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Cannot be used on mobile devices with a secure connection."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"The reporting feature needs improvement."
"I feel that the product lacks reporting features and needs improvement."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"The network coverage becomes an issue most of the time."
"The technical support could improve because when you reach level one support there is a lot of delays."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"It could use more feature parity between what is offered with their on-prem console as well as their hosted console."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
"The solution could improve by having a better graphical interface."
"Overall, the price could be reduced."
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Cybereason Endpoint Detection & Response is ranked 44th in Endpoint Protection Platform (EPP) with 19 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Darktrace, Cortex XDR by Palo Alto Networks and Splunk Enterprise Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security report.
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