We performed a comparison between Intercept X Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"NGAV and EDR features are outstanding."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The price is low and quite competitive with others."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution protects us."
"The threat analysis center is nice."
"I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures."
"One of the best features of Sophos Intercept is that it repairs without slowing down the system."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"Synchronization with the firewall is most valuable."
"A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client."
"The solution is scalable."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
"The pricing is pretty good."
"Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"Some important features that are included are the built-in firewall and device control."
"It is easy to use. Its interface is user-friendly. So, anybody can use it very well, which is a good thing."
"One of the most valuable features is the ability to manage antivirus security. There is an admin console that helps you make policies and do deployment of the clients, to make them reachable and to deploy updates."
"FortiEDR can be improved by providing more detailed reporting."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The support needs improvement."
"Cannot be used on mobile devices with a secure connection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"ZTNA can improve latency."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The graphical interface could improve. Additionally, adding less expensive mobile device support would be helpful. Other solutions have this feature."
"Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses."
"In my opinion, there have been significant developments in the product. In my opinion, I don’t have any suggestions as of now, however I can suggest a cost deduction which will be beneficial for all the parties. It will also relieve our budget and benefit our team."
"The integration has room for improvement, especially with Mac OS."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
"Sophos Intercept X doesn't have its own firewall that utilizes the Windows Firewall or intrusion prevention."
"In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"The Centralized Management could be improved."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"It would be nice to be able to manage the endpoints a bit further. A valuable attribute would be the management of software inventory, software deployment, and third-party software deployment. I would like to see the ability to deploy and delete unlicensed software. Many users try to install what they shouldn't, so that would be really useful."
"The detection and response can always be improved."
"One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools."
"There is room for improvement in the zero-day threat detection system."
"Users mostly complain that the solution slows down the system whenever something is scanned."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Security is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Wazuh, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Intercept X Endpoint vs. Symantec Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Having used both I'd go with something other than either of these two solutions.
Both deep dive onto your local computers making them impossible to remove, Should the need arise you'll end up having to reimage equipment to fully remove the products. Bloated and they dig their hands into everything on the local machines.
If these are your only two choices, then go with Sophos as it's a MUCH better product.
If you refer to the MITRE Attack analysis, BitDefender is the best, in terms of 100% accuracy and the most number of detections, for the second consecutive year.
@Udhayakumar Murugan,
First, I don't know the budget of yours (which is important) and if you have a budget then you must choose two different vendors to protect you.
And you must have a hardware firewall - it's your first protection layer and you can choose Sophos firewall + Kaspersky endpoint or FortiGate firewall + Sophos endpoint.
My advice to you: FortiGate firewall and Kaspersky endpoint.