We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It works fine, and it is largely issue-free."
"I've had good experiences with Microsoft customer support."
"We have scaled the solution and find this easy to do."
"The solution is user-friendly and has a good user experience."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"It's simple to set up."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"The performance is one of the main features of this solution."
"The initial setup is simple."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The solution is very fast."
"The tool's most valuable features are pricing and easy management."
"I would like to be able to leverage it on other operating systems."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"I would say it's expensive as there similar products available for free."
"Microsoft should be more compatible with other operating system."
"We'd like to see more integration with other vendors."
"Sometimes difficult to set up without the requirement for login credentials each time."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"We encounter challenges with portability, especially for users of iOS devices."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The solution should add more options and tools for shortcuts, administration, etc."
"Splashtop Remote Support needs to improve customization."
"The integration features could be better."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, LogMeIn Rescue, ConnectWise ScreenConnect and Parsec. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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