We performed a comparison between New Relic and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They have baseline level alerting."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"Server uptime is its most valuable feature."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable features are the dashboards and tracing."
"It has prevented failures from occurring in our production environment."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Infrastructure monitoring is the most valuable feature."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"The customization of the start and end time is kind of cool."
"New Relic needs to improve is the user data schema."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"It would be nice if there were pre-made dashboards."
"It would help customers if there were an on-premises version available."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"I haven't come across any features that are lacking."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"It may lack some features other products in the category have like more detailed transaction tracking."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The graphs and dashboard in the solution are areas that need improvement."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. New Relic is rated 8.6, while OpenText SiteScope is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and BMC TrueSight Operations Management. See our New Relic vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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