We performed a comparison between Symantec Endpoint Security and Symantec Endpoint Security Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"NGAV and EDR features are outstanding."
"The stability is very good."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"This is stable and scalable."
"The product's initial setup phase is very easy."
"Symantec have everything – documentation, videos, data sheets."
"The product has been quite stable."
"One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."
"Its response time is the most valuable. It is very quick."
"The antivirus and antimalware features are good."
"The dashboard view and reporting are valuable. It is stable and easy to integrate, and it provides custom options."
"The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems."
"Symantec End-User Endpoint Security is a stable solution."
"The support from Symantec Endpoint Security Enterprise is good, they have a quick response time."
"It doesn't require an on-premises server to manage it. It allows us to monitor the machine to check if it is up-to-date and not lagging."
"The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention."
"Symantec Endpoint Security Enterprise’s interface is good to use."
"The most valuable feature of Symantec Endpoint Security Enterprise is it runs in the backend and looks after the security for you."
"The solution is very cheap."
"We rely on Symantec Endpoint Security Enterprise to safeguard our computer systems from malware. Occasionally, we have encountered issues related to antivirus or malware, but overall, the application has been instrumental in addressing these concerns."
"The monitoring and reporting features are pretty awesome."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We find the solution to be a bit expensive."
"The dashboard isn't easy to access and manage."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The support needs improvement."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Symantec has not properly promoted Symantec Endpoint Security in the market. In my opinion, the product should be properly promoted."
"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"This solution needs better compatibility with services and applications."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"The reporting function needs to be more user friendly in general."
"Since the acquisition by Broadcom, we are no longer receiving the proper support."
"They should work on making the virus definition file lighter."
"In the past, I experienced companies that protected themselves with Symantec, suffering some attacks."
"The scanning area of the product should be made a little faster as it is the only area of concern in the tool where improvements are required."
"It could be more responsive and have fewer delays."
"The solution's management dashboard could be improved. An easier-to-use threat-hunting dashboard would make life easier for security analysts. Its support needs to improve for the African region."
"The product is a bit resource-intensive."
"Symantec Endpoint Security Enterprise used to be a stable product, but now that aspect needs improvement. They also used to provide good technical support, but now not so much, so that needs improvement."
"Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage."
"Unlike traditional tools, Symantec Endpoint Security Enterprise does not provide trigger alerts based on user behavior-based traffic."
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Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Symantec Endpoint Security Enterprise is ranked 20th in Endpoint Protection Platform (EPP) with 30 reviews. Symantec Endpoint Security is rated 7.6, while Symantec Endpoint Security Enterprise is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Symantec Endpoint Security Enterprise writes "Offers the ability to craft very specific policies to secure your environment and customize your security functions". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security Enterprise is most compared with Symantec Endpoint Security Complete. See our Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise report.
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