New for 2017: APM Reviews Face-off: AppDynamics APM vs. New Relic APM vs. CA APM vs. Dynatrace vs. HPE AppPulse Suite

Customer Success Manager at PeerSpot

Published:May 4, 2017

What do users at IT Central Station discuss in their 2017 APM Reviews?

This week, a Review Face-off is held between:

What are each solution’s most valuable features? Where would users like to see improvement?

Continue reading to read new expert advice on application performance management solutions from the IT Central Station user community.

AppDynamics APM

Question: How Has AppDynamics APM Improved your Organization?

Answer:

“The benefits are less man hours, less downtime, and faster resolutions. In the past, it was, "Oh no. The application isn't working. Let's fix it."...Once we got AppDynamics, we could see that this part of the application is where the issue is. When they're trying to process these certain files, something's wrong in this sector.”

-- Gustin Eaton

Application Support Lead

ASRC Federal Data Solutions

Question: Where Do you See Room for Improvement in AppDynamics APM?

Answer:

“The product has a pretty diverse metrics browser, but I’d like to see better out-of-the-box visual reporting so that we can roll this up to management. I have no doubt that will be improved in the next release.”

-- David A. Wheeler

Production Operations Systems Administrator III

Software R&D company with 1,000-5,000 Employees

New Relic APM

Question: How Has New Relic APM Improved your Organization?

Answer:

“We are a web development agency, focused on Drupal CMS. As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in.

New Relic provides deep analysis for data and server health so it lets us know of network bottlenecks before we deliver the project to enhance our product. Therefore, we can be sure that we deliver the best value for our customers.”

-- Abdullah Aldebas

CEO

Shared Technologies

Question: Where Do you See Room for Improvement in New Relic APM?

Answer:

“We utilize the APM, BROWSER, and INSIGHTS dashboards on a daily basis to monitor the health and performance of our application...We really love the INSIGHTS query and dashboarding capabilities. It would be great to see this expand even further with more options for querying.”

-- Ken Maier

CTO

Financial services firm with 51-200 employees

CA APM

Question: How Has CA APM Improved your Organization?

Answer:

“In our organization, it was very common to create crisis rooms where we gathered experts from all areas to investigate an application problem, by allegations of users of problems of slowness and errors. After we started using CA APM in our environment, we managed to reduce the creation of these rooms by 90%.”

-- Felix Mendes Sutarelli

Computer Technician

Tech services company with 1,000-5,000 employees

Question: Where Do you See Room for Improvement in CA APM?

Answer:

“The CA APM workstation (console) connection is too slow with some metrics.
The integration with CA Spectrum is quite difficult to create, and it is also only one way, only being used to view alarms coming from CA APM.

It would be interesting to visualize APM metrics in CA Spectrum OneClick. I see a need to improve this integration.”

-- Felipe Silva Castro

Support Analyst

Financial services firm with 501-1,000 employees

Dynatrace

Question: How Has Dynatrace Improved your Organization?

Answer:

“We isolated to root cause on multiple occasions, identified performance bottlenecks in load balanced app infra, and delivered unparalleled usage and performance reporting for newly designed applications.”

-- Randall Hinds

Program Manager -- Enterprise Command Center

Financial services firm with 1,000-5,000 employees

Question: Where Do you See Room for Improvement in Dynatrace?

Answer:

“If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time.”

-- Arda Haliloglu

Computer Engineer

Financial services firm with 1,000-5,000 employees

HPE AppPulse Suite

Question: How Has HPE AppPulse Suite Improved your Organization?

Answer:

“We have a lot of quick wins. I call them quick because AppPulse has only been in the environment for a short time.

We've been able to find misconfigured network segments, we've been able to find data we've never had before, like our logo transfer from our content delivery network, and how long it took to move over.

We've found issues around daylight's savings time, and customer portals that we probably would not have found on our own without AppPulse.”

-- Leonard Tocco

Supervisor Infrastructure - IOC

Ameren

Question: Where Do you See Room for Improvement in HPE AppPulse Suite?

Answer:

“We monitor applications, for example, from five different machines. I'm running the same transaction on five different machines, but when I run the report it's aggregated, but I want to be able to split that up...Having these data points maybe helpful to our development team with some analytics, from a transaction standpoint, maybe starting to know when a transaction trended towards bad.”

-- Joe Rolfes

Application Development Specialist Lead

Energy/Utilities company with 1,000-5,000 employees

Popular APM Feedback by IT Central Station Users:

3 Comments

Last commented on Jul 14, 2017

it_user177000

Product Marketing Manager at CA Technologies

Real User

May 4, 2017

We would love you to write a review, to share your knowledge with our community.

Find the review submission form here: www.itcentralstation.com

APM Reviews on our site: www.itcentralstation.com

it_user690762

Consultant at a comms service provider with 501-1,000 employees

Vendor

Jul 14, 2017

In this batllecard is important to mention Aurea CX Monitor I think is better than other tools you mention, such as HP, CA and probably New Relic, it is really similar that AppDynamics

Henry-Steinhauer

Systems Engineer at LifePoint Health

Real User

May 4, 2017

Hi Saleem Arshed - - Perhaps we could work together on that task to share with this Discussion Board. Feel free to contact me on your ideas. Henry -

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Related Questions

Dovid Gelber

Tech blogger

Jun 7, 2022

Do you recommend Dynatrace? Why or why not?

See 1 answer

Janet Staver

Tech Blogger

Jun 7, 2022

I definitely recommend Dynatrace because I think it is a fantastic digital performance monitoring tool. It is obvious why it is considered to be the APM market leader. It has helped my organization optimize customer experiences, modernize operations, and accelerate innovation across cloud and on-premises environments. It has also alleviated many of our digital-performance challenges and, in turn, has helped us grow our business. From my experience, I have found that Dynatrace works right out of the box. The solution has given us deep insights into our hosts, Docker containers, and the services that they provide. I also found that Dynatrace was easy and straightforward to deploy and its auto-detection capabilities that reduce installation effort to near zero really made a difference. Another reason why I like Dynatrace is because it works proactively, not just reactively. It has allowed us to identify and get in front of performance issues more quickly and efficiently. With Dynatrace, we can be more agile and proactive, and address issues before they ever reach our customers, which is really important for our organization. Not only does Dynatrace pinpoint the root causes of problems, but it does it fast. As you may already know, when there is an issue, it can take a long time to fix - sometimes even days. But with Dynatrace, we are able to identify issues immediately, which saves us a lot of time and resources. It has effectively eliminated the time we would typically waste going through logs so that we could remediate issues. The AI that comes with the device is also highly intelligent and useful in narrowing down potential root causes of issues. The solution contains tools and features that are simple to use and set up in order to acquire the greatest performance and query analytics or tracking from this platform. Furthermore, with Dynatrace you have complete visibility. Using what Dynatrace refers to as ‘SmartScape,’ we are able to get a full picture of our production environment and an excellent overview of system components. The solution makes it easy for us to evaluate the health of our systems so we know where we need to optimize. Another huge advantage about Dynatrace is that it is an all-in-one monitoring tool. Prior to using Dynatrace, we had to use separate tools for web monitoring, application performance management, and server monitoring. Now we don’t have to, because Dynatrace does all of that. As an all-in-one solution, Dynatrace also provides better full-stack monitoring and proactive alarms. And because it does such a great job of providing a thorough overview of issues, fewer DevOps engineers are needed to fix the issues, since it does the job of finding the root cause of the issues for you. The whole solution is very easy to use and it has a simple user interface. It's not always so easy to find a company with outstanding customer service and technical support, but Dynatrace has been fantastic. Not only do they have quick turnaround times, but they are really responsive and knowledgeable. All in all, Dynatrace is a highly comprehensive and valuable tool, and I wouldn’t hesitate to recommend it.

Read full answer

aush.111

Engineer at Ooredoo Qatar

Oct 2, 2023

Can you share any insights about Broadcom DX Application Performance Management (APM) training?

Hello guys, I work as an Engineer at a Comms Service Provider. Can anyone give me any insights about the CA Broadcom APM training? Is it available in the market? If so, what content does it include? Is it worth it? Any other feedback is much appreciated. Thanks in advance!

See 1 answer

it_user2268669

Content Editor at PeerSpot

Oct 2, 2023

Broadcom DX APM Training, as reported by others, is available in the market. Below, you'll find information about it based on your questions: Content The training covers various topics related to Broadcom DX APM, including: Introduction to Broadcom DX APM Configuring and Managing Broadcom DX APM Monitoring Application Performance Identifying and Troubleshooting Performance Problems Using Broadcom DX APM to Improve Application Performance Is it Worth it? Whether or not Broadcom DX APM Training is worth it depends on your needs and requirements. Broadcom DX APM training may be a good investment if you are a Comms Service Provider engineer responsible for monitoring and optimizing the performance of applications. The training may help you learn how to use Broadcom DX APM to improve your applications' performance and deliver a better experience to your customers. Additional Considerations Broadcom DX APM Training may be expensive, so it is essential to factor in the cost when deciding. Broadcom DX APM Training typically lasts for several days. The training may be delivered in a variety of formats, including classroom training, online training, and self-paced training.

Read full answer

Lee Wolfe

Content Editor at PeerSpot

Oct 22, 2023

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