3scale API Management Reviews

Name: 3scale API Management
Brand: Red Hat
Rating: 3.7 (11 reviews)

3.7 out of 5

11 reviews
91% willing to recommend

427 followers

What is 3scale API Management?

3scale is an API management platform that delivers flexible, highly scalable solutions to package, distribute, control, and monetize your APIs, giving you the power to make the most of your API program.

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3scale API Management is the #17 ranked solution in top API Management solutions. PeerSpot users give 3scale API Management an average rating of 7.4 out of 10. Based on the analysis of the 11 most recent 3scale API Management reviews, the overall sentiment is positive, with a sentiment score of 7.0. 3scale API Management is most commonly compared to Microsoft Azure API Management: 3scale API Management vs Microsoft Azure API Management. 3scale API Management is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.

Buyer's Guide

API Management

December 2024

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Featured reviews

Jose Luis Bonilla

CIO at Banco Pichincha España

There were two main reasons for consideration. One of them was the cost. It is true that the other solution had more capabilities, but we didn't have plans to use them. We didn't need them, but the cost was slightly higher. Also, we were already working with the Red Hat solution and integrating it with some other solutions we have in place. It was better and more convenient for us. Overall, I rate the solution an eight out of ten.

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KavitaChavan

Associate Manager at Baariz

The customer service and support are not very good. I remember working on a dev functionality for this product. The documentation provided by Red Hat was not up to the mark. We reached out to them because my company is in partnership with them, but we did not receive a satisfactory response. Even in our company, another team implementing Red Hat faced difficulties in solution development despite having paid support from Red Hat.

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Krunal Prajapati

Technical Lead at Infy

We use the solution for external service communications The solution can easily configure and implement any API, authentication headers and filters. The tool can improve API management and UI. I have been using 3scale API Management for two to three years. We are using the latest version of the…

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3scale API Management mindshare

As of December 2024, the mindshare of 3scale API Management in the API Management category stands at 2.2%, down from 2.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

API Management

Key learnings from peers

Last updated Dec 18, 2024

Valuable Features

"The product is stable."
"I like the API automation."
"The solution is quite lightweight, and the installation is very easy. It's like a two-click installation."

Room for Improvement

"The user experience could be better. The developer portal is too complex and hard to configure."
"The product is not that flexible for developers. It's less flexible and rigid. It's not easy to make changes or customize it."
"What was suggested by Red Hat was a crucial part of the configuration, but when we started to ask about the supportability of this configuration, Red Hat said only some parts of the configuration would be supported."

ROI

Users experienced a positive return on investment with 3scale API Management, noting its suitability for small and medium-sized organizations due to its cost-effectiveness and lack of complexity. The ability to access APIs through a proxy without needing extensive customizations is appreciated. ROI is realized quickly, offering a good cost-benefit ratio while providing cost savings and maintaining functionality.

Pricing

"The pricing is affordable, it's cheap."
"The cost was around $45,000 per year."
"3scale API Management has reasonable pricing, judging from its competitor, Kong. My organization pays yearly for the 3scale API Management license, though I'm unable to give the exact figure because every single day there are new clusters deployed. I'm in charge of three to four clusters in my team, but give or take, it costs a few thousand lakhs."

Popular Use Cases

Organizations primarily utilize 3scale API Management to secure and route internal and external APIs, employing it as a gateway with HTTPS and API keys. They implement a hybrid deployment with containers and developer portals, often on OpenShift clusters. 3scale is pivotal for managing, monitoring, and backing up APIs, supporting API-first approaches for internal processes, financial information sharing, external service communications, and microservices architecture management.

Service and Support

3scale customer service and support vary. Some report fast responses and efficient technical support, particularly partners of Red Hat. Others encounter delays and issues with obtaining help beyond the pre-sales stage, with slow resolutions and incomplete documentation. Fees are sometimes required for certain activities. Generally, while some describe the support as satisfactory or exceptional, experiences can differ highly depending on the user and their relationship with Red Hat.

Deployment

Scalability

3scale API Management is described as scalable, supporting enterprise requirements with high availability and easy container replication via Docker. Organizations using it find it effective for large-scale operations, rating its scalability highly. Cloning and dynamic load handling are appreciated, fitting into their tech stacks seamlessly. Its cloud-based nature is favorable for enterprise adoption, with adoption among large companies and institutions. Scalability testing shows positive outcomes, aligning with enterprise demands.

Stability

Organizations report that 3scale API Management is highly stable with minimal issues. Resource consumption is efficiently managed in cloud environments, ensuring good performance. Most users rate its stability as nine out of ten, and no major concerns, outages, or crashes have been experienced. Even in new environments where traffic is low, stability appears promising. Some previous issues were attributed to resource limitations in the OpenShift data center, not 3scale API Management itself.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

15%

Government

Insurance Company

Manufacturing Company

Comms Service Provider

Retailer

University

Healthcare Company

Educational Organization

Hospitality Company

Construction Company

Media Company

Real Estate/Law Firm

Non Profit

Energy/Utilities Company

Legal Firm

Mining And Metals Company

Logistics Company

Transportation Company

Outsourcing Company

Pharma/Biotech Company

Agriculture

Performing Arts

Wellness & Fitness Company

Compare 3scale API Management with alternative products

Learn more about 3scale API Management

Share company data, content, or services through Web or mobile applications.
Provide an API to external organizations, internal teams, or both.
Avoid the hassle and constant maintenance of building a solution from scratch.

3scale delivers centralized API management features through a distributed, cloud-hosted layer. The platform includes built-in features to help you build a more successful API program, including access control, rate limits, payment gateway integration, and developer experience tools.