3scale API Management Reviews

Users experienced a positive return on investment with 3scale API Management, noting its suitability for small and medium-sized organizations due to its cost-effectiveness and lack of complexity. The ability to access APIs through a proxy without needing extensive customizations is appreciated. ROI is realized quickly, offering a good cost-benefit ratio while providing cost savings and maintaining functionality.

Organizations primarily utilize 3scale API Management to secure and route internal and external APIs, employing it as a gateway with HTTPS and API keys. They implement a hybrid deployment with containers and developer portals, often on OpenShift clusters. 3scale is pivotal for managing, monitoring, and backing up APIs, supporting API-first approaches for internal processes, financial information sharing, external service communications, and microservices architecture management.

3scale customer service and support vary. Some report fast responses and efficient technical support, particularly partners of Red Hat. Others encounter delays and issues with obtaining help beyond the pre-sales stage, with slow resolutions and incomplete documentation. Fees are sometimes required for certain activities. Generally, while some describe the support as satisfactory or exceptional, experiences can differ highly depending on the user and their relationship with Red Hat.

3scale API Management is described as scalable, supporting enterprise requirements with high availability and easy container replication via Docker. Organizations using it find it effective for large-scale operations, rating its scalability highly. Cloning and dynamic load handling are appreciated, fitting into their tech stacks seamlessly. Its cloud-based nature is favorable for enterprise adoption, with adoption among large companies and institutions. Scalability testing shows positive outcomes, aligning with enterprise demands.

Organizations report that 3scale API Management is highly stable with minimal issues. Resource consumption is efficiently managed in cloud environments, ensuring good performance. Most users rate its stability as nine out of ten, and no major concerns, outages, or crashes have been experienced. Even in new environments where traffic is low, stability appears promising. Some previous issues were attributed to resource limitations in the OpenShift data center, not 3scale API Management itself.