Alcatel-Lucent OmniAccess Stellar Reviews

Name: Alcatel-Lucent OmniAccess Stellar
Brand: Alcatel-Lucent Enterprise
Rating: 4.4 (14 reviews)

4.4 out of 5

14 reviews
100% willing to recommend

1,038 followers

What is Alcatel-Lucent OmniAccess Stellar?

The Alcatel-Lucent OmniAcces WLAN Switch/controller product family provides the industry's strongest integrated security feature set with a comprehensive line of WLAN switch/controllers, each designed for a specific environment such as the enterprise campus, building or branch office environments.

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Alcatel-Lucent OmniAccess Stellar is the #20 ranked solution in top Wireless LAN solutions. PeerSpot users give Alcatel-Lucent OmniAccess Stellar an average rating of 8.8 out of 10. Alcatel-Lucent OmniAccess Stellar is most commonly compared to Aruba Wireless: Alcatel-Lucent OmniAccess Stellar vs Aruba Wireless. Alcatel-Lucent OmniAccess Stellar is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Buyer's Guide

Alcatel-Lucent OmniAccess Stellar

March 2025

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Featured Alcatel-Lucent OmniAccess Stellar reviews

Attila Gyalus

Owner at TeloNet

The support of this solution is great. The timeliness of their responses is crucial for me. When I raise an issue, I can count on receiving a prompt reply, eliminating the need for extensive online searches or phone calls. This efficiency is paramount in saving time. In the rare instances where problems arise, they are usually swiftly addressed.

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NadeemAhmed

Sales Director at Fi Pakistan Private Limited

If the customers plan to go on the cloud side, they need encryption and daily communications from a security perspective. We're facing integration issues with it. Customers want to engage with their PA systems on WiFi because they want to create certain, small zones where they can do announcements through the wireless.

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Kannan Venkatraman

Sales manager at Dyarco Technology W.L.L

Better integration with third-party systems is what our customers are expecting in the future. For example, if they want to add four or five access points and they want to use Alcatel-Lucent, it will not work with an existing Cisco or Aruba product. This is a problem with other vendors, as well, because they use their own protocols that do not work with third-party products. Essentially, we would like to see better interoperability with access points from other vendors. Multi-vendor installations will work alongside each other but will not work together. They will each be part of their own cluster. Ideally, we don't want multiple clusters. The protocols that they use should not be vendor-specific. If all of the manufacturers supported interoperability then customers would not need to make an additional investment. Rather, their existing equipment can be used. This would be preferable to the situation as it is now. An example of this is telephone systems that use the Session Initiation Protocol (SIP). Any phone of any brand will work. If it supports this protocol then we can just connect it and use it. If the same thing were true with access points then we could mix and match without any problems.

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Alcatel-Lucent OmniAccess Stellar mindshare

As of March 2025, the mindshare of Alcatel-Lucent OmniAccess Stellar in the Wireless LAN category stands at 0.7%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Wireless LAN

PeerAnalyst reports based on Alcatel-Lucent OmniAccess Stellar reviews

Type	Title	Date
Category	Wireless LAN	Mar 31, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 31, 2025	Download
Comparison	Alcatel-Lucent OmniAccess Stellar vs Aruba Wireless	Mar 31, 2025	Download
Comparison	Alcatel-Lucent OmniAccess Stellar vs Ruckus Wireless	Mar 31, 2025	Download
Comparison	Alcatel-Lucent OmniAccess Stellar vs Cisco Wireless	Mar 31, 2025	Download

Title	Rating	Mindshare	Recommending
Aruba Wireless	4.2	18.3%	86%	147 interviews Add to research
Ruckus Wireless	4.3	14.3%	94%	103 interviews Add to research

Valuable Features

Alcatel-Lucent OmniAccess Stellar offers scalability, centralization, and redundancy enabling robust management. Users appreciate the Captive Portal, Spectrum Monitor, and CLI alongside advanced features like AAA with Radius, QoS, and built-in site-survey tools. Its software-defined controller surpasses hardware alternatives, providing ease and quality. It excels in BYOD integration, offers cost-effective deployment, seamless VLAN mapping with ALE switches, perpetual OmniVista licenses, straightforward setup, and architectural distribution, outperforming competitors like Cisco in user capacity, performance, and pricing.

"I have not seen any downtime in the tool."
"The solution allows you to see the SNMP packets, the DPI packets, and the SNMP server."
"I have worked with different solutions in the past and switched to Alcatel-Lucent OmniAccess Stellar because of its quick installation time. It requires no additional preparation.The product is highly stable. I rate it a nine out of ten.The support of this solution is great. The timeliness of their responses is crucial for me. When I raise an issue, I can count on receiving a prompt reply, eliminating the need for extensive online searches or phone calls."

Room for Improvement

Alcatel-Lucent OmniAccess Stellar requires enhancements in configuration simplification and maintenance software OmniVista 3600. Improvements are needed for GUI speed, packet processing, and Mac/iOS access. Integration with third-party systems and support for multi-vendor interoperability are lacking. Guest network setup is complex and requires more automation. The radio management side needs advancements for large deployments. Integrated features like heat maps and better third-party software compatibility are requested, along with a preference for on-premises hardware architecture.

"Most customers are asking for an on-premises hardware architecture while it is available as a software-based architecture."
"It is not possible to integrate Alcatel-Lucent OmniAccess Stellar with third-party software like Opera, a property management system (PMS)."
"I would prefer to have the integrated heat map feature provided by the basic controller in the Solution instead of purchasing an external one. Accessing this capability directly within the controller's access point would be convenient."

ROI

The ROI from Alcatel-Lucent OmniAccess Stellar varies for users. Some achieve 200% profit within three years with its warranty, while others have not calculated their ROI yet. For some, ROI isn't monetary but rather benefits community service. Alcatel-Lucent OmniAccess Stellar establishes a technological baseline expected to support growth over five to ten years. Investing in its installation is viewed as beneficial for future development and technological advancements.

Pricing

Alcatel-Lucent OmniAccess Stellar offers competitive pricing, comparable to brands like Cisco and less costly than some major competitors. Although generally regarded as a mid-range solution, its licensing has become more affordable over the years. Enterprise setup may require additional training, but free starter licenses for the first ten access points are available. While some find it slightly pricey, the solution remains attractive, with effective cost management ensuring value for enterprise buyers.

"The tool is cost-effective, according to our sales team's feedback."
"At times, it appears that the solution's pricing is slightly higher. This makes it challenging to persuade customers who primarily focus on the price."
"Alcatel-Lucent OmniAccess Stellar is a mid-range solution with respect to pricing."

Popular Use Cases

Alcatel-Lucent OmniAccess Stellar is primarily used by hotels, hospitals, enterprises, and gyms for diverse WLAN configurations. It supports educational institutions, healthcare, and hospitality sectors by enabling wireless access, communication, and integration with existing networks. Users utilize it for seamless access, mail, and CRM, enhancing remote worker connectivity. It integrates devices as extensions in hotels, ensuring communication efficiency. Security and compatibility with existing infrastructures are highlighted, with successful deployment in various global scenarios.

Service and Support

Alcatel-Lucent OmniAccess Stellar's customer service receives mixed ratings, with scores ranging from 5 to 9. While technical support is often praised for being fast, committed, and available 24/7, there are occasional delays due to the need for joint interventions. Some find support very responsive and helpful, with quick issue resolutions. Self-service options are user-friendly, although software updates can be time-consuming. Partner support varies regionally, influencing satisfaction levels.

Deployment

Many users found Alcatel-Lucent OmniAccess Stellar's initial setup straightforward and easy, often using the setup wizard. While some encountered complexity due to required configurations or lack of expertise, professionals with experience found it manageable. Setup duration varied based on requirements, with smaller implementations taking less time and larger ones requiring more planning. Proper training and documentation helped streamline the process, leading to quick and efficient installations for many users.

Scalability

Alcatel-Lucent OmniAccess Stellar is praised for scalability, accommodating various customer types. It allows easy scaling with added licenses and supports up to 4,000 access points. While scalable for small to medium enterprises, larger companies may encounter limitations with access point control via their platform. Users highlight no connection issues even at peak loads. The system requires hardware changes for increased capacity, and several users rate its scalability highly, advocating it for diverse organizational sizes.

Stability

Alcatel-Lucent OmniAccess Stellar exhibits impressive stability with most users encountering no issues. Occasional challenges arise, especially with VoWLAN QoS and specific firmware bugs, but these are addressed with updates. Despite initial difficulties, users report enhanced stability over time. Some highlight the importance of firmware updates, while many praise its stability and support. Alcatel provides a lifetime warranty, boosting user confidence, and users rate stability highly, frequently around nine out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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