Alcatel-Lucent OmniAccess Stellar Reviews

Name: Alcatel-Lucent OmniAccess Stellar
Brand: Alcatel-Lucent Enterprise
Rating: 4.4 (14 reviews)

4.4 out of 5

14 reviews
100% willing to recommend

1,039 followers

What is Alcatel-Lucent OmniAccess Stellar?

The Alcatel-Lucent OmniAcces WLAN Switch/controller product family provides the industry's strongest integrated security feature set with a comprehensive line of WLAN switch/controllers, each designed for a specific environment such as the enterprise campus, building or branch office environments.

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Alcatel-Lucent OmniAccess Stellar is the #20 ranked solution in top Wireless LAN solutions. PeerSpot users give Alcatel-Lucent OmniAccess Stellar an average rating of 8.8 out of 10. Alcatel-Lucent OmniAccess Stellar is most commonly compared to Aruba Wireless: Alcatel-Lucent OmniAccess Stellar vs Aruba Wireless. Alcatel-Lucent OmniAccess Stellar is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

Alcatel-Lucent OmniAccess Stellar

November 2024

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Featured reviews

Attila Gyalus

Owner at TeloNet

I would prefer to have the integrated heat map feature provided by the basic controller in the Solution instead of purchasing an external one. Accessing this capability directly within the controller's access point would be convenient I have been using the solution for the past 10 years. The…

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Jayesh Manjrekar

Sr. Tech-support network at ABS India

My company's customers are looking for good security products, and as far as addressing concerns, I feel that there are no issues with the tool's integration with our customers' existing infrastructures while using open SIP protocol The most valuable feature of the solution is that it is a…

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NadeemAhmed

Sales Director at Fi Pakistan Private Limited

Other resellers are successfully implementing this solution for healthcare. They are using this Stellar solution for the wireless. The use cases are designed for the attendee only. We're working with educational institutions, healthcare organizations, and small hospitality businesses. The solution…

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Alcatel-Lucent OmniAccess Stellar mindshare

As of November 2024, the mindshare of Alcatel-Lucent OmniAccess Stellar in the Wireless LAN category stands at 0.7%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Wireless LAN

Key learnings from peers

Last updated Oct 31, 2024

Valuable Features

Alcatel-Lucent OmniAccess Stellar offers scalability, centralization, and redundancy enabling robust management. Users appreciate the Captive Portal, Spectrum Monitor, and CLI alongside advanced features like AAA with Radius, QoS, and built-in site-survey tools. Its software-defined controller surpasses hardware alternatives, providing ease and quality. It excels in BYOD integration, offers cost-effective deployment, seamless VLAN mapping with ALE switches, perpetual OmniVista licenses, straightforward setup, and architectural distribution, outperforming competitors like Cisco in user capacity, performance, and pricing.

"I have not seen any downtime in the tool."
"The solution allows you to see the SNMP packets, the DPI packets, and the SNMP server."
"I have worked with different solutions in the past and switched to Alcatel-Lucent OmniAccess Stellar because of its quick installation time. It requires no additional preparation.The product is highly stable. I rate it a nine out of ten.The support of this solution is great. The timeliness of their responses is crucial for me. When I raise an issue, I can count on receiving a prompt reply, eliminating the need for extensive online searches or phone calls."

Room for Improvement

Alcatel-Lucent OmniAccess Stellar requires enhancements in configuration simplification and maintenance software OmniVista 3600. Improvements are needed for GUI speed, packet processing, and Mac/iOS access. Integration with third-party systems and support for multi-vendor interoperability are lacking. Guest network setup is complex and requires more automation. The radio management side needs advancements for large deployments. Integrated features like heat maps and better third-party software compatibility are requested, along with a preference for on-premises hardware architecture.

"Most customers are asking for an on-premises hardware architecture while it is available as a software-based architecture."
"It is not possible to integrate Alcatel-Lucent OmniAccess Stellar with third-party software like Opera, a property management system (PMS)."
"I would prefer to have the integrated heat map feature provided by the basic controller in the Solution instead of purchasing an external one. Accessing this capability directly within the controller's access point would be convenient."

ROI

The ROI from Alcatel-Lucent OmniAccess Stellar varies for users. Some achieve 200% profit within three years with its warranty, while others have not calculated their ROI yet. For some, ROI isn't monetary but rather benefits community service. Alcatel-Lucent OmniAccess Stellar establishes a technological baseline expected to support growth over five to ten years. Investing in its installation is viewed as beneficial for future development and technological advancements.

Pricing

Alcatel-Lucent OmniAccess Stellar offers competitive pricing, comparable to brands like Cisco and less costly than some major competitors. Although generally regarded as a mid-range solution, its licensing has become more affordable over the years. Enterprise setup may require additional training, but free starter licenses for the first ten access points are available. While some find it slightly pricey, the solution remains attractive, with effective cost management ensuring value for enterprise buyers.

"The tool is cost-effective, according to our sales team's feedback."
"At times, it appears that the solution's pricing is slightly higher. This makes it challenging to persuade customers who primarily focus on the price."
"Alcatel-Lucent OmniAccess Stellar is a mid-range solution with respect to pricing."

Popular Use Cases

Alcatel-Lucent OmniAccess Stellar is primarily used by hotels, hospitals, enterprises, and gyms for diverse WLAN configurations. It supports educational institutions, healthcare, and hospitality sectors by enabling wireless access, communication, and integration with existing networks. Users utilize it for seamless access, mail, and CRM, enhancing remote worker connectivity. It integrates devices as extensions in hotels, ensuring communication efficiency. Security and compatibility with existing infrastructures are highlighted, with successful deployment in various global scenarios.

Service and Support

Alcatel-Lucent OmniAccess Stellar's customer service receives mixed ratings, with scores ranging from 5 to 9. While technical support is often praised for being fast, committed, and available 24/7, there are occasional delays due to the need for joint interventions. Some find support very responsive and helpful, with quick issue resolutions. Self-service options are user-friendly, although software updates can be time-consuming. Partner support varies regionally, influencing satisfaction levels.

Deployment

Many users found Alcatel-Lucent OmniAccess Stellar's initial setup straightforward and easy, often using the setup wizard. While some encountered complexity due to required configurations or lack of expertise, professionals with experience found it manageable. Setup duration varied based on requirements, with smaller implementations taking less time and larger ones requiring more planning. Proper training and documentation helped streamline the process, leading to quick and efficient installations for many users.

Scalability

Alcatel-Lucent OmniAccess Stellar is praised for scalability, accommodating various customer types. It allows easy scaling with added licenses and supports up to 4,000 access points. While scalable for small to medium enterprises, larger companies may encounter limitations with access point control via their platform. Users highlight no connection issues even at peak loads. The system requires hardware changes for increased capacity, and several users rate its scalability highly, advocating it for diverse organizational sizes.

Stability

Alcatel-Lucent OmniAccess Stellar exhibits impressive stability with most users encountering no issues. Occasional challenges arise, especially with VoWLAN QoS and specific firmware bugs, but these are addressed with updates. Despite initial difficulties, users report enhanced stability over time. Some highlight the importance of firmware updates, while many praise its stability and support. Alcatel provides a lifetime warranty, boosting user confidence, and users rate stability highly, frequently around nine out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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