Software AG's Alfabet IT Planning & Portfolio Management Platform provides decision-makers with insight into the IT portfolio to make the right IT investment decisions and to plan how IT will support the business in the future.
Alfabet IT Planning & Portfolio Management offers auto calculations for RTO between applications, Application and Project Portfolio Management, and ERP approach for IT management. Users value its sophisticated meta-model, predefined reports, and enterprise collaboration features. The dashboard is praised for enabling prioritization and correct enterprise architecture. The web client supports both on-site and private cloud installations, enhancing accessibility. It simplifies data management with forms, making collaboration easier than traditional modeling.
Alfabet IT Planning & Portfolio Management receives high marks for customer service and technical support, with users often rating them 10/10 and describing their experiences as good or very good. While satisfaction was higher when under alfabet AG, some users note a slower response time under Software AG, assigning an eight out of ten. Despite these delays, the support remains positively noted by the users.
Users find Alfabet IT Planning & Portfolio Management stable, consistently rating its stability highly, with ratings like nine out of ten. The stability is affirmed positively by numerous individuals, indicating strong performance without issues. The feedback highlights satisfaction with the operational reliability and effectiveness, suggesting users generally experience minimal disruptions or problems while using it. Its dependable nature is a key factor attracting favorable sentiments from those who utilize it.
Alfabet IT Planning & Portfolio Management was previously known as planningIT, alfabet planningIT, Alfabet IT Planning and Portfolio Management.
FUJITSU, Coca Cola, ING, CreditSuisse, CosmosDirekt, GTA, Echo Entertainment Group, Electrolux, Cern
