AppDynamics Application Analytics Reviews

AppDynamics Application Analytics pricing is considered reasonable and competitive, with licensing based on subscription. Users find it cost-effective, especially when return on investment is tangible in sectors like tourism or banking. Licensing costs vary, with some users reporting high expenses for individual server monitoring, around $9,000-$10,000 per server. The license fee for three years can reach 2.5 million with additional service fees. When compared to alternatives like Dynatrace, AppDynamics is deemed somewhat cheaper.

• "The pricing is very competitive."
• "It's a very expensive product. Each of the licenses after this month for one server is around $9,000 or $10,000."
• "The license fee for Application Analytics is in the range of 2.5 million over three years, with extra fees for service contingencies."

AppDynamics Application Analytics is used for performance monitoring of business-critical applications, particularly in digital industries such as finance and travel. It provides full visibility from front-end to infrastructure, identifying performance bottlenecks. Its analytics feature is valued for real-time business insights beyond traditional metrics, used by midsize to enterprise-level entities to enhance revenue-critical operations like banking transactions and tourism bookings. Its comprehensive monitoring extends from SAP stack analysis to application impact assessment on infrastructure.

Customer service receives praise for excellent sales support and responsiveness, with a local presence noted in Egypt. Technical support experiences are mixed, ranging from helpful to requiring offshore assistance with varying response times. Some users find technical support to be unnecessary due to self-service availability and clear documentation. Consulting services are acknowledged during deployment. Although global support teams exist, reports suggest technical support is generally satisfactory, with service level agreements aiding in resolution efficiency.

AppDynamics Application Analytics's initial setup varies in complexity and ease. Some users find it straightforward and quick, while others experience difficulty due to manual configurations and multiple agents. Guidance from AppDynamics helps simplify the process. Deployments typically involve infrastructure teams rather than individual users. Customizations take more effort compared to the initial installation. Though initial setup is easier than some competitors, agent-side complexity depends on specific requirements like Java, .NET, Linux, or Windows agents.

AppDynamics Application Analytics handles scale effectively. It operates with minimal CPU overhead and performs well in large deployments. Users can easily expand within their environment, with flexibility for scaling user numbers without technical barriers. The system is stable and maintainable in various regions and accommodates expanded visibility without requiring increased licensing levels, except for higher daily transactions. It effectively supports numerous organizations, making scaling straightforward with built-in alert capabilities for issue detection.

AppDynamics Application Analytics is widely regarded as stable by users. Some mention occasional slowness, likely due to processing extensive data, but others confirm it's stable with zero impact on Oracle servers. Users note it performs well without causing glitches or bugs and remains stable except during upgrades. They consider it superior to other solutions due to its simplicity, stability, and lack of overhead, with several rating it highly for performance and reliability.