AppPulse Suite [EOL] Reviews

Name: AppPulse Suite [EOL]
Brand: OpenText
Rating: 4 (15 reviews)

4.2 out of 5

15 reviews
94% willing to recommend

3,509 followers

What is AppPulse Suite [EOL]?

Micro Focus AppPulse Mobile is the first self-service SaaS solution that tracks the real user experience of your mobile apps constantly monitoring performance, stability and resource usage. The tool provides FunDex – a mobile app quality score that provides a top-level view of problems that negatively impact the user experience with recommendations to explore and fix the root cause of each issue.

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Helped 814,649 peers since 2012

Featured reviews

it_user469512

Supervisor Infrastructure - IOC at Ameren

For me, it was the speed in which we were able to deploy it. We bought AppPulse, and within a week we were able to have it fully integrated with our existing applications and have it monitoring them. It was just a really fast ROI. The speed that you can get AppPulse out there was the brightest spot of this whole process. We typically lean more towards on-premise solutions for a host of reasons, so we had some trepidation about going into the cloud and a SaaS offerings. There was some leeriness around that, but it's been a very pleasant experience. It lowers my total cost of ownership, so that would have been one of the scarier points, but now I would tell colleagues that it's not something to worry about. It's done very well.

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it_user482646

Application Development Specialist Lead at a energy/utilities company with 5,001-10,000 employees

The one that sticks out in my mind is some flexibility to do recurring downtime. Right now you can schedule downtime on a one-off basis. I'd like to be able to schedule application downtime if I know the application I'm monitoring is going to be down, and the one I'm responsible for needs to go down every night for a scheduled recycle. I have to schedule it everyday manually, but I would love to say, "Every night at 2:00 in the morning it's going to be down, so don't monitor it for an hour." This would prevent false positives saying that the application's down. That's one thing I would really like. Also, I would like more granular reporting capability, and a larger breadth of a time period that I can run a report for. I'd like to get more granular with the data points that I'm capturing as far as what my performance metrics were. Right now it's averaged, so I get an average. I think I get some standard deviation from the average. I would like the actual data points if I need them. I would like to have that data broken out by the machines that I'm monitoring and not rolled up into one data point. This would enable me to see trends with actual data as opposed to just averages. We monitor applications, for example, from five different machines. I'm running the same transaction on five different machines, but when I run the report it's aggregated, but I want to be able to split that up. That would help me know how one site is performing over another. I can get it at a high level but then I like to be able to use the granular data to maybe back into when exactly things start going awry, which I might not get from just an average and standard deviation. Having these data points maybe helpful to our development team with some analytics, from a transaction standpoint, maybe starting to know when a transaction trended towards bad.

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it_user671400

IT testing lead at a pharma/biotech company with 5,001-10,000 employees

The regulations should be better customized for the kind of data that we cannot send to the SALs environment. Certain things can't be sent to the SALs environment, otherwise we in breach of one of the legal regulations in the FDA. We know that we do receive this kind for information. There is a white paper coming from HPE ensuring that the data will be anonymous. This information is new, so we need to be sure that we are not putting personal details or better privacy at risk, in terms of compliance regulations. Sometimes the user does not really use some of the functionality, or he extensively uses other functionality, which for us is not so important.

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Valuable Features

"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."

Room for Improvement

"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."