one-X Communicator (aka softphone on computer) has enabled employees to work from anywhere, and have their desk phone with them, as long as they have a headset.
We also use one-X Mobile for tech support and sales force employees.
![Avaya one-X [EOL] Logo](https://images.peerspot.com/image/upload/c_scale,dpr_3.0,f_auto,q_100,w_100/13k2rnrlkr9gcm7zjsex9vvk83p9.jpg)
Avaya one-X [EOL] was previously known as one-X.
Arkadin, Linamar, Sochi 2014 Olympic Winter Games, Tata Technologies, Madison County Schools, I.R.I.S. Group, Zahlke, Alliance Inc., TransDiesel, Sun Life Financial
one-X Communicator (aka softphone on computer) has enabled employees to work from anywhere, and have their desk phone with them, as long as they have a headset.
We also use one-X Mobile for tech support and sales force employees.
one-X Communicator and one-X Mobile applications have assisted the organization in receiving higher work/life balance scores by enabling employees to work from home, office and avoiding long commutes. Scores have improved year over year for the past two years, and more and more employees take advantage of the apps.
one-X Mobile allows users to be on the move and still provide them with the ability to answer their desk phone.
one-X Mobile employees don't like that when they make a call from their mobile device using the app, the system calls them back before actually placing the call, they would like the call to just "go" out.
![Avaya one-X [EOL]](https://images.peerspot.com/image/upload/c_scale,dpr_3.0,f_auto,q_100,w_60/13k2rnrlkr9gcm7zjsex9vvk83p9.jpg)
