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AWS Config Reviews

Vendor: Amazon Web Services (AWS)
4.5 out of 5
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What is AWS Config?

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detailed resource configuration histories, and determine your overall compliance against the configurations specified in your internal guidelines. This enables you to simplify compliance auditing, security analysis, change management, and operational troubleshooting.

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AWS Config is the #18 ranked solution in top Configuration Management solutions. PeerSpot users give AWS Config an average rating of 9.0 out of 10. AWS Config is most commonly compared to Microsoft Intune: AWS Config vs Microsoft Intune. AWS Config is popular among the large enterprise segment, accounting for 76% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 22% of all views.
Buyer's Guide
Configuration Management
October 2024
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Helped 814,649 peers since 2012

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AWS Config mindshare

As of November 2024, the mindshare of AWS Config in the Configuration Management category stands at 0.7%, up from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
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Key learnings from peers

Valuable Features

Users appreciate AWS Config's ability to automatically track resource changes, provide detailed compliance reports, and offer continuous monitoring. They value the ease of integration with other AWS services, its extensive configuration history, and the functionality to set custom rules for auditing.
  • "The scalability is a ten out of ten."
  • "The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
  • "Installing the instances and performing upgrades is smooth and clean."

Room for Improvement

AWS Config could benefit from adding configurations to assist in programming languages. Users find that the reboot process for instances could be more robust, reducing the need for frequent reboots. Maintenance windows are necessary to avoid application disruptions during reboots. Built-in tools and inbound rules could be updated with stronger, relevant options. Additionally, improvements should align with customer requirements.
  • "Improvements are needed as per customer requirements."
  • "There is room for improvement in built-in tools, they are not up to the mark."
  • "The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future.The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."

ROI

Users experienced significant cost savings and improved compliance management with AWS Config. Automated compliance checks and detailed resource visibility led to time and effort savings. Configuration history tracking assisted in troubleshooting and auditing, increasing operational efficiency and security.

Pricing

AWS Config offers a pay-as-you-go pricing model. Users report paying based on the number of configuration items recorded and active AWS Config rules. Costs vary depending on the volume of resources monitored. Enterprise buyers need to evaluate their resource usage to estimate costs accurately. Some users mention that costs can accumulate quickly with high-volume environments. AWS Config provides flexibility but requires careful cost management to avoid unexpected expenses.

  • "It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
  • "The solution charges us per hour. There's no license."

Popular Use Cases

Users primarily utilize AWS Config for tracking and managing resource configurations. It helps ensure compliance with regulations by continuously monitoring and assessing resource setups. Users rely on its ability to provide detailed historical data for audit purposes and to automate the evaluation of infrastructure modifications, making it easier to maintain consistent security and operational configurations across their environments.

Service and Support

AWS Config's customer service is responsive and supportive. Users find the support team knowledgeable, providing effective solutions promptly. Some mention occasional delays but appreciate the team's patience and thoroughness in addressing concerns. Overall, users feel confident about receiving help when needed and consider the support valuable for optimizing their use of AWS Config.

Deployment

Initial setup of AWS Config is generally straightforward and fast. Users find the first three features easy to set up, while the fourth feature, requiring programming language knowledge, is more complex. Some find it initially unfamiliar but manageable with experience. Deployment times are typically quick, often completed in minutes. Users highlight the ease of one-click deployment and the importance of verifying instance availability in the desired region.

Scalability

AWS Config is highly scalable, supporting thousands of users and numerous rules. Several organizations have multiple administrators managing AWS Config at the platform level, with capabilities for hosting and application assessment.

Stability

AWS Config is generally seen as stable. Some find it hard to determine if issues stem from the platform or their application, requiring deep investigation to pinpoint problems. Many users are satisfied with its stability, rating it highly.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Configuration Management Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Financial Services Firm
22%
Government
11%
Healthcare Company
8%
Computer Software Company
7%
Photography Company
7%
Comms Service Provider
5%
Educational Organization
5%
Retailer
5%
Manufacturing Company
4%
Media Company
4%
Non Profit
3%
Energy/Utilities Company
3%
Performing Arts
3%
University
3%
Outsourcing Company
1%
Real Estate/Law Firm
1%
Logistics Company
1%
Insurance Company
1%
Translation And Localization Position
1%
Wellness & Fitness Company
1%
Pharma/Biotech Company
1%

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