Backup and Restore for SharePoint & Microsoft Office 365 Reviews

The solution has good scalability. Microsoft licenses everything. If our clients use the server, they have to use Azure Cloud, and Office 365 would also come with it. It's all a gamut of products that they use. There are a couple of clients using AWS on the dev side. They have EC2 instances. All the enterprise servers are running on Microsoft servers.

The solution's updates and rollouts of the patches cause a lot of problems. There's no other way around it. Recently, we have also faced RDS and print server issues. One of our clients experienced some remote desktop service issues. These things keep happening with Microsoft. They have a patch, and then they have some other rollout that fixes it. The solution should be more consistent with its patching updates.

Stability is too generic for Microsoft.

The solution's scalability is not that bad. Exchange server-wise, even if you have the latest cumulative updates, you can easily update from one server to another. For example, we recently did an exchange server upgrade that involved two hops: from 2010 to 2019, and we had to do 2016 in between. We had to download a couple of cumulative updates and then move to 2019. The process was long, but the scalability is still there.

I rate the solution's scalability a seven out of ten.

We are a gold partner of Microsoft. We are also partners with VMWare, Citrix, Fortinet, and Cisco. On the hardware side, we are partners for Dell, HP Enterprise.

The solution's initial setup is a standard process for which we have Microsoft documentation. We never get to do much of the initial setup. We take care of mostly server upgrades and in-place upgrades. We have upgraded domain controllers on very few instances. The last one was about a year ago for a couple of clients.

Mostly, we do in-place upgrades, like moving a server version from 2016 to 2019 or 2022. These are all standard processes and usually go smoothly unless there are any major issues.

The solution’s pricing is expensive.

Microsoft Office is pretty good. We use Microsoft tools like Excel for spreadsheets and documentation. Other products in the Office 365 suite, like SharePoint and OneDrive, still need more improvements. There are a lot of breaks in the Microsoft Advisory Services, especially with SharePoint and OneDrive.

The solution is not targeting end-user consumers with respect to its pricing. The enterprise businesses have to stick to the solution, and they can get deals with resellers and other vendors who sell this product.

Overall, I rate the solution a seven to eight out of ten.