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Backup and Restore for SharePoint & Microsoft Office 365 vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Backup and Restore for Shar...
Ranking in SaaS Backup
18th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in SaaS Backup
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (2nd), Disaster Recovery (DR) Software (3rd), Threat Deception Platforms (1st), Container Backup Software (1st)
 

Mindshare comparison

As of February 2025, in the SaaS Backup category, the mindshare of Backup and Restore for SharePoint & Microsoft Office 365 is 0.3%, down from 0.5% compared to the previous year. The mindshare of Commvault Cloud is 11.0%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Richard Banks - PeerSpot reviewer
Exhaustive backup solution with very good technical support
The solution is used for backup I think the solution itself keeps up with everything else. Sometimes it would be nice if they could move a little bit quicker and have faster updates, but in terms of the features, it's absolutely fine and adequate. The solution could also be cheaper. I have been…
Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Backup and Restore for SharePoint & Microsoft Office 365 is easy to use."
"The solution has good scalability."
"The stability has always been very good."
"The most valuable feature includes leaving the stub files behind and integrating that with the recenter feature."
"Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications."
"Great archive feature, OnePass, for the file system and Exchange servers."
"This product has allowed us to recover data when we've had issues."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"The 1-Touch recovery feature is helpful for all customers."
"Technical support is great."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
 

Cons

"The user experience needs a little refreshing touch."
"We need more options for the backup schedule."
"The solution's updates and rollouts of the patches cause a lot of problems."
"I think the solution itself keeps up with everything else. Sometimes it would be nice if they could move a little bit quicker and have faster updates, but in terms of the features, it's absolutely fine and adequate."
"My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic."
"Setup is complex."
"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."
"The solution needs better Office 365 data backup management."
"Commvault Cloud currently lacks support for backing up Proxmox environments, which limits its functionality."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
 

Pricing and Cost Advice

"The solution’s pricing is expensive."
"The solution could also be cheaper."
"Regarding CloudArchiver, you purchase per terabyte."
"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."
"The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"Metallic is an affordable solution."
"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."
"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."
"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
10%
Computer Software Company
8%
Manufacturing Company
8%
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AvePoint DocAve Backup and Restore?
Backup and Restore for SharePoint & Microsoft Office 365 is easy to use.
What is your experience regarding pricing and costs for AvePoint DocAve Backup and Restore?
Regarding CloudArchiver, you purchase per terabyte. There are no additional costs to the standard license.
What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
 

Comparisons

No data available
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Centers of Medicare & Medicaid Services, Bunker Holding Group
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Backup and Restore for SharePoint & Microsoft Office 365 vs. Commvault Cloud and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.