Some features that could be improved are advanced threat protection, sandboxing, and vulnerability management. Another point is to improve the technical support provided by Check Point UTM-1. Although the company offers different standards, including basic and premium, by mail and by telephone, they present a very large deficiency in the time it takes to comply with the provisions of the SLA. Coordinating a meeting is complicated by the schedules. The documentation should also be improved by having it unified.