Digital Guardian Reviews

Name: Digital Guardian
Brand: Fortra
Rating: 3.7 (11 reviews)

3.7 out of 5

11 reviews
77% willing to recommend

1,208 followers

What is Digital Guardian?

Digital Guardian is proud to be part of Fortra’s comprehensive cybersecurity portfolio, and one of the Data Protection family of products. Fortra simplifies today’s complex cybersecurity landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the fast-changing challenges you face in safeguarding your organization. With the help of the powerful protection from Digital Guardian and others, Fortra is your relentless ally, here for you every step of the way throughout your cybersecurity journey.

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Digital Guardian is the #4 ranked solution in top Mobile Data Protection solutions, #8 ranked solution in top Endpoint Encryption solutions, #11 ranked solution in top Data Loss Prevention (DLP) solutions, #20 ranked solution in top Advanced Threat Protection (ATP) solutions, and #31 ranked solution in EDR tools. PeerSpot users give Digital Guardian an average rating of 7.4 out of 10. Based on the analysis of the 11 most recent Digital Guardian reviews, the overall sentiment is positive, with a sentiment score of 7.0. (Among the lowest in the category). Digital Guardian is most commonly compared to Zscaler Zero Trust Exchange Platform: Digital Guardian vs Zscaler Zero Trust Exchange Platform. Digital Guardian is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Helped 816,406 peers since 2012

Featured reviews

Sandeep Jopat

Cyber Security Researcher at a engineering company with 10,001+ employees

Digital Guardian is generally considered stable, with its robust data loss prevention capabilities being highly valued by organizations. However, as with any complex software solution, there may be occasional challenges in terms of compatibility with certain operating systems or applications. In such cases, it may be necessary to modify settings or entries within Digital Guardian to ensure optimal performance. Overall, Digital Guardian is a stable solution that can be highly customized to meet the specific needs and requirements of organizations. As with any software solution, regular maintenance and support from a team of experts is necessary to ensure optimal performance and stability.

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Ibidapo Ibrahim

Head of IT Infrastructure at a non-tech company with 1,001-5,000 employees

We have been able to monitor access to files from each of our workstations. For instance, if someone leaves the company, we can conduct a quick investigation to make sure no large files have been uploaded from the official workstation. This may be due to the person leaving the business and attempting to take some files with them. Digital Guardian gives us visibility into all file access, copying, pasting, and uploading of any of the files stored on our workstation.

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AbhishekRajput

Senior Associate at a media company with 10,001+ employees

We’ve used technical support in the past. They can take time to fix the problem, however. If it is an L1 and L2 problem, we can manage it by ourselves. However, if there is some patch needed from the Digital Guardian side, it will take time to deal with it.

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Digital Guardian mindshare

Product category:

As of November 2024, the mindshare of Digital Guardian in the Data Loss Prevention (DLP) category stands at 5.3%, down from 7.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Loss Prevention (DLP)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

The most valuable features of Digital Guardian are cloud correlation servers, kernel-powered agent, desktop recording, advanced buffer technology, data classification and discovery, endpoint detection, forensic analysis, robust DLP capabilities, flexible deployment options, adaptive inspection, and container inspection. These features ensure visibility, security across various vectors, scalability, and regulatory compliance, while also offering high scores on Gartner Magic Quadrant. Users commend its stability, ease of setup, and ROI potential.

"I like the solution's adaptive inspection and container inspection."
"There is a built-in endpoint detection response that helps save money."
"Some of the features that are highly appreciated are its robust data loss prevention capabilities, flexible deployment options, and the ability to monitor data transfer across multiple vectors."

Room for Improvement

Digital Guardian needs to improve its Linux agent and integrate its network DLP site. Features on Mac and Linux are incomplete, causing instability and performance issues. The implementation process is complex. It's difficult to create and deploy policies, and high CPU usage needs optimization. There are challenges with agent deployment, language support, and technical support. An on-premise version is desired, along with better monitoring support for web-based emails.

"If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility."
"Technical support could be better."
"When considering potential areas for improvement, it may be beneficial for Digital Guardian to optimize its processes and reduce the computational demands on the system, particularly with regard to high CPU usage. Although Digital Guardian offers numerous benefits, it can consume a substantial amount of RAM and CPU power."

ROI

Digital Guardian improved data loss prevention and compliance, leading to significant cost savings. Users experienced enhanced visibility into data activities and were able to secure intellectual property efficiently. It reduced the risk of data breaches and minimized compliance fines. Data-centric security approach resulted in better resource allocation and operational efficiency. Scalability and integration capabilities were highly valued, positively affecting return on investment. Users noted improved incident response times and reduced manual workload.

Pricing

Digital Guardian offers a transparent pricing structure with no setup costs, simplifying the initial deployment process for users. Pricing methods typically involve subscription-based models, accommodating per-user or per-device licensing options. The pricing range is flexible, catering to businesses of varying sizes and security needs, providing comprehensive data protection solutions.

"I rate the solution's pricing an eight out of ten because Digital Guardian is expensive."
"The cost was around $300,000."
"The price of Digital Guardian is on the higher end compared to other vendors."

Popular Use Cases

Companies use Digital Guardian primarily for data loss prevention, ensuring protection of sensitive data across endpoints and networks, including cloud integration. It helps secure intellectual property and prevent unauthorized data transfers via various channels like email, USB, and network uploads. It is deployed for both on-premise and cloud environments. Users span medium to enterprise businesses, addressing needs in sectors with high data security requirements and providing comprehensive DLP capabilities.

Service and Support

Digital Guardian's customer service is praised for prompt responses and effective problem resolution, often resolving issues quickly via Webex. However, some users find technical support inconsistent, with delays in resolving complex issues. The global support team provides 24/7 assistance under SLAs, mainly from the US. Some users needed more training and better issue tracking. Experience varies, with some satisfied while others see room for improvement.

Deployment

Digital Guardian's initial setup varies in complexity. Some find the process easy with out-of-the-box functionality, while others experience difficulties requiring extensive configuration, testing, and programming knowledge. Deployment times range from weeks to several months, often needing multiple team members or consultants. Detailed documentation and professional services assistance are available. Experiences highlight challenges related to policy creation and rule formation, with some deploying on-premises and others using cloud options powered by AWS.

Scalability

Digital Guardian scales effectively across varied user bases and projects. Users range from small companies to large enterprises, with capabilities supporting thousands of endpoints. Feedback highlights strong scalability, maintaining performance without issues. Overall ratings from various users consistently score high.

Stability

Digital Guardian has varying reports about stability. Many find it reliable, with no bugs or glitches, rating it highly. Its stability outperforms competitors like Forcepoint and Symantec. Some users face challenges, especially with the agent, experiencing periodic failures. Others believe regular updates and maintenance improve stability. Users appreciate its robust data loss prevention capabilities but mention compatibility issues with some operating systems or applications. Frequent updates add new features, aiding its performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Digital Guardian Buyer's Guide for additional reliable information.