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Digital Guardian vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.2
Digital Guardian offers 24/7 global customer support with quick issue resolution, though some users face delays and varying service quality.
Sentiment score
7.3
Zscaler's customer support is praised for professionalism and accessibility but criticized for inconsistent response times and issue resolution.
 

Room For Improvement

Sentiment score
4.5
Digital Guardian needs better Linux/Mac support, stability, compatibility updates, multilingual dictionaries, pre-sales support, partner program, and technical support.
Sentiment score
4.6
Zscaler Platform needs faster speed, better support, scalability, flexibility, improved usability, integration, documentation, and enhanced data security.
 

Scalability Issues

Sentiment score
7.8
Digital Guardian is scalable, handling hundreds to thousands of users efficiently, with unified server management and straightforward licensing.
Sentiment score
8.0
Zscaler Zero Trust Exchange excels in scalability, cloud-based expansion, and integration, offering robust network access and security for enterprises.
 

Stability Issues

Sentiment score
8.1
Digital Guardian is reliable and performs well, though some users face challenges with agent stability requiring regular updates and support.
Sentiment score
8.0
Zscaler Zero Trust Exchange Platform is reliable and stable, with high user ratings and effective data protection.
 

Valuable Features

Sentiment score
8.0
Digital Guardian excels in data protection, boasting extensive features, stability, scalability, ease of setup, and high user satisfaction.
Sentiment score
8.3
Zscaler Zero Trust Exchange provides secure, scalable access and data protection with seamless integration, praised for reliability and configurability.
 

Setup Cost

No sentiment score available
Sentiment score
8.0
Enterprise users view Zscaler's Zero Trust pricing as flexible and competitive but often expensive, with costs varying by features and size.
 

Categories and Ranking

Digital Guardian
Ranking in Data Loss Prevention (DLP)
11th
Average Rating
7.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
Endpoint Encryption (8th), Mobile Data Protection (4th), Advanced Threat Protection (ATP) (20th), Endpoint Detection and Response (EDR) (31st)
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (8th), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Sandeep Jopat - PeerSpot reviewer
Highly customizable, helpful support, and multiple modules available
Digital Guardian is generally considered stable, with its robust data loss prevention capabilities being highly valued by organizations. However, as with any complex software solution, there may be occasional challenges in terms of compatibility with certain operating systems or applications. In such cases, it may be necessary to modify settings or entries within Digital Guardian to ensure optimal performance. Overall, Digital Guardian is a stable solution that can be highly customized to meet the specific needs and requirements of organizations. As with any software solution, regular maintenance and support from a team of experts is necessary to ensure optimal performance and stability.
Vikram Srirama. - PeerSpot reviewer
A VPN alternative that delivers a zero trust model
The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.
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Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
15%
Manufacturing Company
8%
Healthcare Company
5%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Digital Guardian?
I like the solution's adaptive inspection and container inspection.
What is your experience regarding pricing and costs for Digital Guardian?
Technical support is included in the subscription package. But if, during the subscription, our clients want to include the professional services of a Digital Guardian engineer, the price changes. ...
What needs improvement with Digital Guardian?
If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Learn More

 

Overview

 

Sample Customers

The Fifth Avenue Theatre, Jabil Circuit
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Digital Guardian vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.