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Digital Guardian vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare users experienced increased performance, security, and cost-effectiveness, leading to improved loyalty and revenue despite difficult ROI calculations.
Sentiment score
5.8
Digital Guardian improved data protection, reduced breach risks, ensured compliance, saved money, and enhanced security and operational efficiency.
Sentiment score
6.9
Zscaler Zero Trust Exchange boosts ROI, enhances security operations, and reduces costs with its cloud-based simplicity and efficiency.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
Security Specialist at a tech services company with 1,001-5,000 employees
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
Owner at Hga consulting
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Lead Engineer at FIS Global
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is quick, but technical support feedback is mixed, with improvement needed in responsiveness and detailed assistance.
Sentiment score
6.7
Digital Guardian's customer service is prompt but can be inconsistent, especially for complex issues or international clients.
Sentiment score
4.8
Zscaler's support is generally praised for expertise but criticized for inconsistent response times and escalation processes.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
Senior Consultant CDN at a comms service provider with 10,001+ employees
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
Owner at Hga consulting
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical sales engineers, who seem to know their stuff.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
For vendor support, such as Fortra support, I would rate it a seven because all the support comes from different parts that sometimes have challenges meeting time zones, and sometimes they reroute to distributors and rely on partners.
IT Manager at a tech services company with 11-50 employees
Sometimes, support takes time since the solution has some bugs that need fixing.
architect at Tata Consultancy
 

Scalability Issues

Sentiment score
8.1
Users praise Cloudflare for seamless scalability, effective traffic management, easy upgrades, and robust global infrastructure without disruptions.
Sentiment score
8.0
Digital Guardian efficiently scales across environments, managing endpoints for organizations of all sizes, despite minor regional replication challenges.
Sentiment score
7.7
Zscaler Zero Trust Exchange Platform offers scalable, cloud-based solutions, effectively supporting various organizations, despite occasional reliability concerns.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
The tool offers very good performance, even during high-traffic periods.
Engineer at SITMEXICO
I rate the solution’s scalability an eight out of ten.
Independent Consultant at Unaikui
Regarding scalability, it is a 10 out of 10.
IT Manager at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.6
Cloudflare is highly rated for stability and uptime, with few past issues, especially on higher-tier plans.
Sentiment score
7.6
Digital Guardian offers superior stability with frequent updates, but some users face challenges requiring specific modifications for optimal performance.
Sentiment score
7.8
Zscaler Zero Trust Exchange offers stable, reliable performance with occasional latency, resolved quickly, and minor slowdowns during heavy data transfers.
I rate the solution’s stability an eight out of ten.
Independent Consultant at Unaikui
The service is very stable with no impacts during high-traffic periods.
Engineer at SITMEXICO
 

Room For Improvement

Enhancements needed in Cloudflare: analytics, CDN latency, API integration, user support, DNS, pricing, documentation, server coverage, WAF, and cache.
Digital Guardian needs improvements in compatibility, ease of use, performance, support, and efficiency across platforms for better operation.
Zscaler platform requires speed, interface, and documentation improvements, better support, scalability, application integration, security, and reduced licensing costs.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Managed Services Manager at Adapture Technology Group
Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
There are some performance considerations when it comes to dynamic content that involves fetching data from databases or using APIs.
Senior Solutions Architect at Think Power Solutions
The issue is that it works only with users or companies with more than 500 users.
IT Manager at a tech services company with 11-50 employees
They might be able to identify if something is missing with Zscaler.
architect at Tata Consultancy
 

Setup Cost

Cloudflare offers scalable pricing, from free to enterprise plans, providing significant value especially for mid-sized companies.
Digital Guardian provides flexible licensing and custom solutions, considered the best DLP option despite higher costs.
Zscaler pricing varies widely with user count and features, seen as high, but flexible for larger user bases.
I find it to be cheap.
Engineer at SITMEXICO
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
Senior Solutions Architect at Think Power Solutions
The tool is a premium product, so it is very expensive.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
 

Valuable Features

Cloudflare enhances performance and security with CDN caching, DDoS protection, and an easy-to-use dashboard, benefiting many users.
Digital Guardian enhances data security with scalable DLP, seamless integration, advanced features, and comprehensive monitoring for compliance.
Zscaler Zero Trust Exchange offers seamless connectivity, robust security features, and scalability, making it ideal for streamlined access and enhanced security.
The most valuable features of the solution are performance and security.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
Senior Solutions Architect at Think Power Solutions
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
Digital Guardian can easily integrate with this data classification solution and has a very granular level of configuration and policy tuning.
IT Manager at a tech services company with 11-50 employees
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
architect at Tata Consultancy
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Manager, Software Development at a outsourcing company with 201-500 employees
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
77
Ranking in other categories
CDN (1st), WAN Optimization (4th), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Domain Name System (DNS) Security (5th), Cloud Security Posture Management (CSPM) (12th)
Digital Guardian
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Data Loss Prevention (DLP) (24th), Endpoint Encryption (14th), Mobile Data Protection (6th), Advanced Threat Protection (ATP) (32nd), Endpoint Detection and Response (EDR) (61st)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (3rd), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

HA
Owner at Hga consulting
Has helped manage client domains with streamlined access control and threat visibility
I don't know what areas could be improved with Cloudflare WAF; Cloudflare is constantly improving and adding features to their feature set. They're doing a good job, and as far as DNS and support for any domains that I create or my clients create, it's mandatory for me to make sure that they have Cloudflare as their DNS provider. The Cloudflare load balancing capability hasn't really helped in enhancing my website's uptime and resiliency because we don't really get that much traffic; it's mostly remote users, and web hosting is done by a web hosting service. It doesn't pay to try to host your own website.
Syed Mubeen - PeerSpot reviewer
IT Manager at a tech services company with 11-50 employees
Enterprise data protection has supported regulatory compliance and integrates with classification tools
In terms of functionality, many features are valuable in Digital Guardian, as the first thing for most customers is that they are using solutions such as Boldon James and Titus, which fall under the classification side, and Digital Guardian can easily integrate with this data classification solution and has a very granular level of configuration and policy tuning. Digital Guardian's data protection policies are indeed useful for my clients. Regarding Digital Guardian, I find it to be a very good solution, and in fact, it is an enterprise-level solution that has very tight integration with most of the products, with Fortra but also with others.
Sumit Bhanwala - PeerSpot reviewer
architect at Tata Consultancy
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise25
By reviewers
Company SizeCount
Small Business10
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
Ask a question
Earn 20 points
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

Cloudflare DNS
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
The Fifth Avenue Theatre, Jabil Circuit
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Digital Guardian vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.