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Netskope Private Access vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (12th), Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), Secure Access Service Edge (SASE) (10th)
Netskope Private Access
Ranking in ZTNA as a Service
7th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in ZTNA as a Service
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
62
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Christian Dagal - PeerSpot reviewer
Provides network visibility, infrastructure protection and advanced security protections, especially the DLP (Data Loss Protection)
Room for improvement is more on the policies offered for DLP. Netskope detects certain data or contents, but there are some limitations on how we can customize those policies for DLP. In the next release, I hope we can see more use cases for mobile devices, not just for laptops or servers but also for key features that will be available on mobile devices or smartphones.
Vikram Srirama. - PeerSpot reviewer
A VPN alternative that delivers a zero trust model
The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Its initial setup was straightforward."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Content filtering is the most useful feature of iboss."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"In the firewall, we don't have a user-based policies list, and we can't create them. Netskope helps us to create user-based policies. For example, if there are specific teams like HR or more than nine teams, and we want logs from access over particular URLs, and we don't want to allow that specific URL for certain users, we can create these policies in Netskope. It's handy, easy to use for new users, and has a cool GUI interface. We can create multiple policies, and as for the proxy, it's a leading solution."
"The base features have been fantastic. The ability to be able to granularly assign application access to end-users has been really good."
"It is a stable solution."
"Even without extensive training, if you're a proficient IT professional, you can easily configure it."
"It is a stable solution...It is a scalable solution."
"In the VPN scenario, what was happening, the user would get back to the complete source. But in NPA, the application will go to the user. There is an outbound connection. There is no inbound. Storage providers are also not there. It's the best feature because it is the replacement of the VPN."
"We can block and alert the ports and allow the public traffic software in our environment."
"The most valuable feature is being able to see who is accessing the application, whether it is a managed device or a bring-your-own-device published by Netskope."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."
"Users get direct secure access to applications over the internet."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
"It is easy to use."
"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."
 

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Sometimes, obviously, there are bugs."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"File integrity monitoring would be very advantageous as an additional feature."
"The dashboards for local use could be better."
"The solution needs to develop faster features. Its interoperability feature is not working. It takes six months to one year for any product to implement the improvements. However, the process should be faster to implement the changes quickly."
"Netskope Private Access allows mapping only one DNS server. If a user uses a secondary DNS on-premises, Netskope fails to disconnect them. This is an issue that needs to be addressed."
"The cost has room for improvement."
"The main challenge we are facing across various Trust Network Access (TNA) technologies, including Netskope, is their inability to support broadcast applications or those relying on broadcasting protocols."
"I would rate the stability around seven out of ten. Sometimes, we face some difficulty, but it depends upon the complexity of the environment."
"The major problem that we are facing is if we deploy Netskope on the server level or if we get a new server in the EMEA factor, it will affect all the machines. Recently, this has caused us to fail some reviews."
"I would like to see them go down the path of including SD-WAN. Currently, they don't do SD-WAN. If they could somehow natively do that inside of the platform, that would be amazing. I don't know if they're going to do it, but it would be amazing if they do."
"Netskope Private Access only supports TCP and UDP ports and does not support ICMP or ping."
"The stability could be improved."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"The connectivity monitoring part should be included in the core license without any extra charges."
"The area that requires improvement is their support. The current support is lacking."
"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."
"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"I believe that the price for Netskope Private Access is included in the features or functionality my company purchased from NetSkope."
"There was about 60% ROI, just in terms of savings. We had 40% to 60% reduction in monthly operational costs by using Netskope."
"Netskope Private Access is more inexpensive than other products."
"It is not the most expensive option, being more affordable than Zscaler, but it's also not the most budget-friendly choice available."
"It is significantly cost-effective compared to its contenders."
"The pricing of the solution is cheap."
"It is not cheap, but the value of the solution is there. It's worth the investment."
"When it comes to pricing, Netskope Private Access is relatively cheap compared to other solutions."
"Zscaler CASB is an expensive solution."
"As per industry leads, Zscaler CASB is an expensive solution."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"The product has reasonable pricing."
"In the long run, cloud services are not inherently costly."
"Zscaler SASE software is quite expensive compared to other solutions"
"The solution has increased prices this year."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
11%
Energy/Utilities Company
7%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Netskope Private Access?
Even without extensive training, if you're a proficient IT professional, you can easily configure it.
What needs improvement with Netskope Private Access?
The solution needs to develop faster features. Its interoperability feature is not working. It takes six months to on...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Evalueserve, Stroock, Apria, Ather Energy
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Netskope Private Access vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.