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Netskope Private Access vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
11th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), Secure Access Service Edge (SASE) (10th)
Netskope Private Access
Ranking in ZTNA as a Service
7th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in ZTNA as a Service
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of April 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.8%, up from 0.9% compared to the previous year. The mindshare of Netskope Private Access is 4.8%, up from 3.4% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 14.9%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Christian Dagal - PeerSpot reviewer
Provides network visibility, infrastructure protection and advanced security protections, especially the DLP (Data Loss Protection)
Room for improvement is more on the policies offered for DLP. Netskope detects certain data or contents, but there are some limitations on how we can customize those policies for DLP. In the next release, I hope we can see more use cases for mobile devices, not just for laptops or servers but also for key features that will be available on mobile devices or smartphones.
Partha Dash - PeerSpot reviewer
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work
There are definitely a number of things that could be improved. One of them is geographic coverage. China is still an issue because the solution does not operate there properly due to government regulations. I believe Palo Alto is trying pretty hard to get into partnerships with Alibaba and other cloud providers, but they do not have the same compelling offering in China that they have in the rest of the world. Businesses that are operating within China have to be very sure to evaluate the solution before making a buying decision. It is not an issue with Palo Alto, rather it is predominantly the result of government rules, but it's something that Palo Alto needs to work on. There is also room for improvement when it comes to latency in a couple of regions, including India and South America. They might have to increase their presence in those locations and come up with more modern cloud architectures. The third area is that, while Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Technical support is pretty sharp and very responsive."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Content filtering is the most useful feature of iboss."
"Our primary use case for this product is DLP,"
"The product's scalability is good."
"The base features have been fantastic. The ability to be able to granularly assign application access to end-users has been really good."
"In the VPN scenario, what was happening, the user would get back to the complete source. But in NPA, the application will go to the user. There is an outbound connection. There is no inbound. Storage providers are also not there. It's the best feature because it is the replacement of the VPN."
"It is a stable solution."
"The most valuable feature is being able to see who is accessing the application, whether it is a managed device or a bring-your-own-device published by Netskope."
"Even without extensive training, if you're a proficient IT professional, you can easily configure it."
"We can block and alert the ports and allow the public traffic software in our environment."
"There are several valuable features, like advanced security protections, especially the DLP (Data Loss Protection), and there's also browser and web filtering, or content filtering for our users to protect them when accessing certain links or websites, ensuring their security and permission."
"It's quite reliable and performs well for users."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM)."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"Prisma Access is very stable, and I am very much satisfied with its stability, rating it nine to ten out of ten."
"The solution also provides traffic analysis, threat prevention, URL filtering, and segmentation. That combination is important because it enhances the protection and makes the traffic more secure. It also keeps things more up-to-date, enabling us to deal with more of the current threats."
 

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"We faced certain issues with China users as it can be rather challenging for them due to the presence of Great Firewall."
"The product is not easy to use."
"I would rate the stability around seven out of ten. Sometimes, we face some difficulty, but it depends upon the complexity of the environment."
"I would like to see them go down the path of including SD-WAN. Currently, they don't do SD-WAN. If they could somehow natively do that inside of the platform, that would be amazing. I don't know if they're going to do it, but it would be amazing if they do."
"Netskope needs to provide some kind of data protection strategy as well because, currently, if you connect through private access, we don't have any data protection policies or implementation."
"Netskope Private Access could improve by enhancing visibility of user performance and application performance. It should also integrate wider DLP and inspection engines on private access traffic."
"The ability to provide more security around agentless access has room for improvement."
"Netskope detects certain data or contents, but there are some limitations on how we can customize those policies for DLP."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"The BGP filtering options on Prisma Access should be improved."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"The product's current price is an area of shortcoming where improvements are required."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is not cheap, but the value of the solution is there. It's worth the investment."
"It is significantly cost-effective compared to its contenders."
"When it comes to pricing, Netskope Private Access is relatively cheap compared to other solutions."
"The pricing of the solution is cheap."
"The tool's price is normal. It is not very cheap but good compared to the competitors."
"I believe that the price for Netskope Private Access is included in the features or functionality my company purchased from NetSkope."
"Netskope Private Access is more inexpensive than other products."
"It is not the most expensive option, being more affordable than Zscaler, but it's also not the most budget-friendly choice available."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"This is not an expensive product and everything is included with one license."
"Prisma Access is a little bit expensive."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
"We have to pay additional costs for maintenance and support services."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
11%
Energy/Utilities Company
8%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Netskope Private Access?
Even without extensive training, if you're a proficient IT professional, you can easily configure it.
What needs improvement with Netskope Private Access?
Netskope Private Access could improve by enhancing visibility of user performance and application performance. It sho...
What is your primary use case for Netskope Private Access?
Our primary use case for Netskope Private Access ( /products/netskope-private-access-reviews ) was for internal acces...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The pricing is on the higher side, rating it around eight to nine out of ten. While it is justified for its value, th...
 

Also Known As

iBoss Cloud Platform
No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Evalueserve, Stroock, Apria, Ather Energy
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Netskope Private Access vs. Prisma Access by Palo Alto Networks and other solutions. Updated: March 2025.
847,772 professionals have used our research since 2012.