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Netskope Private Access vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), Secure Access Service Edge (SASE) (7th)
Netskope Private Access
Ranking in ZTNA as a Service
15th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in ZTNA as a Service
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of August 2026, in the ZTNA as a Service category, the mindshare of iboss is 3.7%, up from 2.0% compared to the previous year. The mindshare of Netskope Private Access is 2.4%, down from 5.1% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 10.0%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks10.0%
iboss3.7%
Netskope Private Access2.4%
Other83.9%
ZTNA as a Service
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Prathamesh Samant - PeerSpot reviewer
Presales Manager at a manufacturing company with 201-500 employees
Has ensured secure remote access through real-time device checks and policy controls
There is a mixed review on the integration part of Netskope Private Access. Wherever they have out-of-the-box support, it is quite easy to integrate. Wherever customization is needed, it depends on the openness of the application being integrated with. If the other application has an open architecture where you have easy API integrations, then it becomes easier. However, in some cases, it is a tedious task to do the integration where the application is not that open or it is not supported out-of-the-box from Netskope. They can introduce the DLP feature for Netskope Private Access. Zscaler has that DLP feature. It is in their roadmap, but currently, they don't have it. If they have data protection or data loss prevention within their NPA, that would be a significant advantage.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Technical support is pretty sharp and very responsive."
"It was a very easy product to install. It can be deployed very fast."
"The base features have been fantastic. The ability to be able to granularly assign application access to end-users has been really good."
"With private access or next-gen VPN, they are able to keep you secure, but they are invisible in terms of how they do it. Anybody working from home and trying to bring up VPN quickly can pretty much get VPN up and running in a matter of minutes because this doesn't require any VPN technology on-prem. All the VPN technologies that you're using to access applications on-premise can be eliminated by using their software. If you're accessing Microsoft 365 or salesforce.com, you can go straight out from your home office or home internet to that application rather than having to come through a VPN. It still has all the policies enforced, and it mitigates any business risks in terms of how that user is accessing that application and what they're doing inside of it. VPN piece is really critical, especially at this time of Covid, and your latency also goes down. Your latency gets better by using the platform because they're intercepting your traffic, routing it through their local data center, and then sending it to whichever SaaS service or whatever you're going to. It does it better, faster, and quicker with all your governance policies enforced, rather than you having to go through your data center. So, all the traffic gets hauls there, and then that traffic has got to route somewhere else, and then it has got to go up to the cloud. Your latency actually goes down. They can guarantee 15 milliseconds or less pretty much across anywhere on the planet for about 95% or 90% of it."
"The product's scalability is good."
"Netskope enables users to securely access private applications remotely without a VPN."
"We can block and alert the ports and allow the public traffic software in our environment."
"The initial setup of Netskope Private Access is pretty simple and straightforward."
"In the firewall, we don't have a user-based policies list, and we can't create them. Netskope helps us to create user-based policies. For example, if there are specific teams like HR or more than nine teams, and we want logs from access over particular URLs, and we don't want to allow that specific URL for certain users, we can create these policies in Netskope. It's handy, easy to use for new users, and has a cool GUI interface. We can create multiple policies, and as for the proxy, it's a leading solution."
"It is a stable solution...It is a scalable solution."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"The most valuable feature is the zero-trust part of this solution."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"The overall rating for GlobalProtect is nine out of ten."
"Prisma Access by Palo Alto Networks makes our life easier because the firewall solution we had before was totally outdated and performing poorly. This solution has completely transformed our operations."
"Prisma Access by Palo Alto Networks is a seamless solution."
 

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"Its pricing could be better."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The dashboards for local use could be better."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"There could be an ability to access one server from another when we have console access to the first server."
"Netskope Private Access only supports TCP and UDP ports and does not support ICMP or ping."
"Netskope Private Access could improve by enhancing visibility of user performance and application performance. It should also integrate wider DLP and inspection engines on private access traffic."
"Netskope Private Access allows mapping only one DNS server. If a user uses a secondary DNS on-premises, Netskope fails to disconnect them. This is an issue that needs to be addressed."
"We faced certain issues with China users as it can be rather challenging for them due to the presence of Great Firewall."
"The solution needs to develop faster features. Its interoperability feature is not working. It takes six months to one year for any product to implement the improvements. However, the process should be faster to implement the changes quickly."
"The product is not easy to use."
"The main challenge we are facing across various Trust Network Access (TNA) technologies, including Netskope, is their inability to support broadcast applications or those relying on broadcasting protocols."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."
"Their next release should provide solutions for the mobile environment."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates."
"When you sell a product by saying that it's cloud-native and that users can make all configuration changes on-the-fly, when those changes are made they should happen within a minute."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"The Prisma Access could improve in terms of adding more machine learning and AI capabilities to automate tasks such as incident response."
"The solution’s stability could be improved."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The tool's price is normal. It is not very cheap but good compared to the competitors."
"I believe that the price for Netskope Private Access is included in the features or functionality my company purchased from NetSkope."
"It is not the most expensive option, being more affordable than Zscaler, but it's also not the most budget-friendly choice available."
"There was about 60% ROI, just in terms of savings. We had 40% to 60% reduction in monthly operational costs by using Netskope."
"It is not cheap, but the value of the solution is there. It's worth the investment."
"It is significantly cost-effective compared to its contenders."
"The pricing of the solution is cheap."
"When it comes to pricing, Netskope Private Access is relatively cheap compared to other solutions."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"They price their products using credit modules."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"I'm still comparing, but the solution is quite expensive."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Insurance Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Netskope Private Access?
There is a mixed review on the integration part of Netskope Private Access. Wherever they have out-of-the-box support...
What is your primary use case for Netskope Private Access?
For secure remote access for people who are working out of the office, remotely, or traveling, my clients mostly use ...
What advice do you have for others considering Netskope Private Access?
I work with a system integrator, and nowadays, we have all these solutions in our portfolio for our customers. At tha...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...
 

Also Known As

iBoss Cloud Platform
No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Evalueserve, Stroock, Apria, Ather Energy
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Netskope Private Access vs. Prisma Access by Palo Alto Networks and other solutions. Updated: August 2026.
911,493 professionals have used our research since 2012.