ExtraHop Reveal(x) for IT Operations Reviews

Name: ExtraHop Reveal(x) for IT Operations
Brand: ExtraHop Networks
Rating: 4.3 (8 reviews)

4.3 out of 5

8 reviews
100% willing to recommend

598 followers

What is ExtraHop Reveal(x) for IT Operations?

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

Get the ExtraHop Reveal(x) for IT Operations Buyer's Guide and find out what your peers are saying about ExtraHop Reveal(x) for IT Operations, Splunk Enterprise Security, Dynatrace and more!

ExtraHop Reveal(x) for IT Operations is the #2 ranked solution in top Network Packet Capture solutions, #5 ranked solution in top Network Diagnostics solutions, #11 ranked solution in top IT Operations Analytics solutions, and #57 ranked solution in best Network Monitoring Tools. PeerSpot users give ExtraHop Reveal(x) for IT Operations an average rating of 8.6 out of 10. ExtraHop Reveal(x) for IT Operations is most commonly compared to Splunk Enterprise Security: ExtraHop Reveal(x) for IT Operations vs Splunk Enterprise Security. ExtraHop Reveal(x) for IT Operations is popular among the midsize enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 58% of all views.

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

November 2024

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Helped 815,854 peers since 2012

Featured reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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Simon Sleightholm

Information Assurance and Security Manager at a healthcare company with 5,001-10,000 employees

My advice for anybody considering this type of solution is to certainly check ExtraHop against other competitors. It's different from the other security tools. It gives you more network performance and network information, rather than just security information, which is why we chose it. We seem to get two elements for one, whereas the other tools tended not to give you the network information, some of which are very relevant to security practices. In some ways, it can be a bit richer than other products, but it can also provide slightly less than some of the other tools. It depends on which area you're wanting to focus on. I would rate this solution a seven out of ten.

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it_user278256

Senior Solutions Engineer at a tech services company with 51-200 employees

The improvement that would make the most impact would be expanding on the new EXA big data back end. Currently the queries are limited to simple ones and visualization of the query results does not exist. That being said, it is still incredibly useful and unlike anything else out there. As one would expect, developers have been working on features since before the initial release and there will be many improvements in the near future. The second criticism I have is the Activity Map. This tool allows one to see all device and protocol connectivity with a selected device or group of devices. It is a fantastic tool for defining client types and tiers in an application. My criticism is that the maps cannot currently be added to a dashboard. Logical application connectivity maps are very nice to have and I would always want one on an application dashboard, given the option.

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ExtraHop Reveal(x) for IT Operations mindshare

Product category:

As of November 2024, the mindshare of ExtraHop Reveal(x) for IT Operations in the IT Operations Analytics category stands at 3.3%, up from 2.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Operations Analytics

Key learnings from peers

Valuable Features

Users appreciate ExtraHop Reveal(x) for IT Operations' real-time network traffic analysis, advanced threat detection, and comprehensive visibility. Automated investigation and integration capabilities enhance efficiency. The intuitive design simplifies complex tasks, while accurate incident response aids rapid problem resolution. Customizable dashboards and robust reporting features allow for tailored monitoring and detailed insights, meeting diverse requirements.

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

Room for Improvement

ExtraHop Reveal(x) for IT Operations needs improvement in its integration capabilities with other tools and platforms. Some users find its cost to be high, making it less accessible for smaller organizations. There are concerns about the complexity of initial setup and configuration, and some users suggest enhancements in machine learning features to better detect anomalies. They also highlight the need for more comprehensive documentation to assist with troubleshooting and advanced configurations.

"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"Network visibility is something that needs to be improved."

ROI

Users reported significant reductions in mean time to resolution and increased visibility into network issues. ExtraHop Reveal(x) for IT Operations also improved security by providing real-time insights. Many noted cost savings through optimized resource utilization and decreased downtime. Enhanced data analytics led to better decision-making. Users appreciated the easy deployment and scalability, emphasizing fully leveraged existing IT infrastructure. The detailed reporting and alerts helped in proactive problem-solving and avoiding potential disruptions.

Pricing

The cost of ExtraHop Reveal(x) for IT Operations is neither cheap nor expensive, falling somewhere in the middle. It is competitively priced compared to other market competitors, without being sold at a premium. The pricing is subscription-based, with terms that can extend up to three years.

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."

Popular Use Cases

ExtraHop Reveal(x) for IT Operations is primarily used for network monitoring, threat detection, and response. Users praise its ability to provide real-time visibility into network traffic, performance metrics, and security incidents. They highlight its effectiveness in identifying anomalies, tracking down issues, and enhancing security posture. Automated and intuitive reporting features are appreciated for simplifying complex processes.

Service and Support

Customers often praise ExtraHop Reveal(x) for IT Operations for its responsive and knowledgeable support team. Many find the customer service team helpful in resolving issues promptly and providing detailed explanations. Users appreciate the proactive approach, ensuring issues are addressed quickly. Some users highlight the professional attitude of the support staff, making the experience pleasant. However, a few users mention that response times could improve. Overall, satisfaction with the support services is high.

Deployment

Users find ExtraHop Reveal(x) for IT Operations easy to install and configure. They appreciate the clear instructions and minimal manual intervention. Some mention setting it up within hours, highlighting its straightforward process. Many benefit from pre-configured settings that suit their requirements, reducing the need for extensive customization. A few mention occasional challenges with integration into complex environments but acknowledge that support is responsive and helpful in resolving issues promptly.

Scalability

Users appreciate ExtraHop Reveal(x) for IT Operations for its scalability. They note that it handles increased data loads effectively, making it suitable for large environments. Users mention that it provides comprehensive visibility and detailed analytics without performance issues. They also highlight the ease of integrating it with other systems and say it adapts well as needs grow.

Stability

ExtraHop Reveal(x) for IT Operations is reliable and performs consistently under various conditions. Users appreciate the stable performance, even in high-demand scenarios. ExtraHop Reveal(x) for IT Operations effectively manages network visibility and security without performance degradation. The intuitive design also ensures smooth operation and minimal downtime.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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