Forcepoint CASB (Cloud Access Security Broker) is a security solution which is designed to secure and monitor the use of cloud services within an organization. It helps organizations gain visibility and control over the cloud applications and services being used by their employees. Forcepoint CASB integrates with cloud service providers' APIs and employs various techniques such as traffic analysis, proxying, and API-based controls to provide security and visibility into cloud application usage. It can be deployed as a standalone solution or integrated with other security technologies within an organization's existing infrastructure.
Users find the Shadow IT Discovery feature helpful as it provides information on applications being used, allowing them to make informed decisions around blocking. The macro integration and ID credentials are also praised for their ease of use compared to other solutions. The solution is effective in protecting technical applications like Salesforce and ServiceNow. The visibility and control of cloud applications is highly valued by administrators and users, and the product offers good scalability and stability at a reasonable price. Another valuable aspect is the seamless integration with Forcepoint DLP, which enhances web and DLP stability.
Forcepoint CASB needs improvement in several areas, including compatibility with certain IDPs, consolidating all products with the group of agents, integrating Secure Web Gateways and the CASB solution, allowing different types of authentication, protecting on-prem hosted applications, and improving the backend code. The product also needs to be easier to install and maintain. Users have experienced latency and performance issues, and the removal of the ability to scan for unsanctioned applications on the CASB has been a concern.
The investment in Forcepoint CASB is currently yielding a positive return.
Forcepoint CASB is a medium-cost product that offers reasonable licensing costs. It is not the most expensive solution in the market, but it is also not the cheapest. Despite the moderate cost, it provides value for investment and helps achieve desired outcomes. Comparatively, Palo Alto is a bit more expensive but a better product, while Zscaler is also pricier and enforces CASB policies at the same place as the Secure Web Gateway. The commercial rate for Forcepoint CASB is around $100 per user per year.
Forcepoint CASB is used for detecting logins from specific geolocations, protecting data going out of cloud applications, and endpoint security. It allows for control over user actions, scanning for Shadow IT applications, and configuring different types of user groups. It is a security-centered and security-conscious solution that serves its purpose.
The opinions on the customer service and support of Forcepoint CASB are mixed. Some reviewers have had a positive experience and are pleased with the technical support. However, others have had a negative experience, with one reviewer describing it as some of the worst support they have ever dealt with. They felt that the engineers either lacked knowledge or behaved badly, and were not admitting to issues even though they knew about them. Another reviewer found the quality of technical support to be inconsistent, depending on how many people were kept at a time and if they had to retrain new employees.
The setup process for Forcepoint CASB varies depending on the user's experience and requirements. Some found it easy and straightforward, with helpful online guides and a friendly interface. Others found it more complex, requiring API integration and potentially needing more support lines. Most users found the onboarding of applications to be quick and simple, and once set up, maintenance did not require a large team.
The Forcepoint CASB solution is highly scalable, suitable for both medium businesses and enterprises, and can handle a large number of users and endpoints. The solution is based on AWS and can auto-scale when necessary, making it easy to migrate to other platforms. Before deployment, the company works with the customer to build a portal that fits their needs and allows for expansion. The recent cloud update has also made the solution more scalable.
Users generally agree that the stability of the solution of Forcepoint CASB is good, with most rating it around a nine out of ten. However, there are some latency and performance issues due to the traffic having to be sent to the CASB solution from secured gateways. The email product is stable, but will be sunsetted, and the cloud solution for Web and DNP seems to be going in the right direction and has improved stability since being redone recently.
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Reviews from Real Users
Edwin Eze Osiago, Regional Solutions Manager (Sub-Sahara Africa) at InfodataReliable, says that Forcepoint CASB is "Easy to set up and offers good visibility".
PeerSpot user, Professional Services Coordinator at a tech vendor, writes that Forcepoint CASB "Needs better backend code, requires stronger technical support, and the initial setup should be easier" and also adds that "The most valuable aspect for us is the fact that the product seamlessly integrates with the Forcepoint DLP".
Mahendra Bedre, Lead at Infrastructure Solutions ALM, says that Forcepoint CASB's "Macro integration and IDs for credentials are great features; It is easy to use with a good layout".
Forcepoint CASB was previously known as Imperva Skyfence.
Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor