Forescout Platform Reviews

Name: Forescout Platform
Brand: Forescout
Rating: 4.2 (76 reviews)

Vendor: Forescout

4.2 out of 5

76 reviews
88% willing to recommend

4,615 followers

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What is Forescout Platform?

Forescout Platform provides today’s busy enterprise organizations with policy and protocol management, workflow coordination, streamlining, and complete device and infrastructure visibility to improve overall network security. The solution also provides concise real-time intelligence of all devices and users on the network. Policy and protocols are delineated using gathered intelligence to facilitate the appropriate levels of remediation, compliance, network access, and all service operations. Forescout Platform is very flexible, integrates well with most of today’s leading network security products, and is a very cost-effective solution.

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Forescout Platform is the #1 ranked solution in top IoT Security solutions, #4 ranked solution in top Network Access Control (NAC) solutions, #5 ranked solution in top Endpoint Compliance solutions, and #17 ranked solution in XDR Security products. PeerSpot users give Forescout Platform an average rating of 8.4 out of 10. Forescout Platform is most commonly compared to Cisco Identity Services Engine (ISE): Forescout Platform vs Cisco Identity Services Engine (ISE). Forescout Platform is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 33% of all views.

Helped 839,422 peers since 2012

Featured Forescout Platform reviews

Odai Halawani

Sr. Security Engineer at Topvision

Forescout Platform's most valuable aspect is its excellent device profiling for devices without agents, which is crucial for our work due to challenges with agent-based devices. Its isolation and blocking actions are particularly effective for network security. The device compliance feature helps us ensure device compliance through immediate actions like updating antivirus software. We have already integrated Forescout with antivirus and vulnerability assessment tools, allowing it to monitor vulnerability scores and automatically isolate devices if critical vulnerabilities are detected.

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AmjadKhan1

Head of data centers at a non-profit with 10,001+ employees

The solution has a compliance enforcement feature that sends non-compliant systems to quarantine. Forescout Platform is a good product that provides seamless integration with Cisco Juniper and other devices. We wanted Forescout Platform to integrate with our firewalls and some vulnerability patch management solutions. Forescout Platform is currently the best product and top-of-the-line NAC solution in the market. I always recommend this product to other companies as well. We have 365 subsidiary companies. I work in the head office, and I always recommend it. This solution will be purchased by other companies in the next financial year. Overall, I rate the solution ten out of ten.

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SunilkumarNaganuri

Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees

The product is excellent. As a product, there is nothing to complain about. However, they should improve their overall support. Let me provide an example. Assume you are in the United Kingdom, and you are also familiar with the cars in your neighborhood, and any manufacturer you have heard of. And let's say Forescout is one of the niche products, similar to Rolls-Royce. You know that Rolls-Royce is good, but you need some kind of information accessibility to use that. The comfort is good, and you can obviously drive it, but you need to understand all of the features. You need that level of knowledge, that level of information is clearly not available. First and foremost, that information is not accessible. The second point to mention is that once you purchase the later support and services. That is, they will continue to charge you for every service. Things they should have told you ahead of time are that if you run into problems during the deployment, they will keep asking you to engage the product's professional services, which they will charge you for. And from the standpoint of support, they should be adaptable. When they are aware that customers have made significant investments in these expensive licenses. And it is expected that they will receive adequate assistance. That is where they are falling short. You own a Rolls-Royce, but you are having trouble making the most of its features and functions.

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Forescout Platform mindshare

Product category:

As of March 2025, the mindshare of Forescout Platform in the Network Access Control (NAC) category stands at 13.4%, up from 12.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Access Control (NAC)

PeerAnalyst reports based on Forescout Platform reviews

Type	Title	Date
Category	Network Access Control (NAC)	Mar 4, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 4, 2025	Download
Comparison	Forescout Platform vs Cisco Identity Services Engine (ISE)	Mar 4, 2025	Download
Comparison	Forescout Platform vs Aruba ClearPass	Mar 4, 2025	Download
Comparison	Forescout Platform vs Fortinet FortiNAC	Mar 4, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco Identity Services Engine (ISE)	4.1	27.1%	87%	142 interviews Add to research
Aruba ClearPass	4.3	24.4%	94%	85 interviews Add to research

Valuable Features

Forescout Platform offers valuable features such as comprehensive endpoint visibility, flexible network access control, seamless device integration, and agentless operation. It supports 802.1x and non-802.1x environments, providing robust security without infrastructure changes. Users appreciate its policy granularity, threat detection, automation, and easy deployment. The ability to manage unmanaged devices and integrate diverse security tools enhances its utility. Its interface simplifies network management, offering real-time monitoring and compliance enforcement, making it suitable for complex network environments.

"The platform enables automated policy enforcement, allowing us to simulate and test policies before enforcement, streamlining our security operations."
"I help customers use the Forescout Platform for compliance enforcement. We can specify what needs to be installed on devices connecting to the network, like antivirus, updates, and security software."
"When users don't have the required updates, security patches, and antivirus, the tool blocks them from our network."

Room for Improvement

Forescout Platform experiences issues with false positives and integration, needing better third-party compatibility. Improved reporting and user interface updates are suggested. Licensing costs and pricing options require reevaluation. Technical support and documentation need enhancements. Memory and performance optimizations are necessary, along with advanced mobile support. Managing multi-site and overlapping subnets is problematic, requiring better visibility and more intuitive configuration. More automated functions with improved user management capabilities are desired.

"The console is a fat client, and a web interface would be preferable."
"The console is a fat client, and a web interface would be preferable."
"For improvements, I think technical support could be enhanced. The time zone difference makes remote support difficult - I'm in Indonesia, and they're in the US. Maybe the Forescout Platform could provide engineers from Asia Pacific."

ROI

Forescout Platform enables detecting and mitigating security threats, allowing organizations to shut down malicious hosts, restrict non-compliant access, and automate risk remediation. Users experience reduced costs and enhanced security awareness with network control. Some see ROI through time savings and streamlined processes, while others mention value without direct ROI. Forescout's capability to apply scripts increases security management efficiency. Despite cost concerns and mixed support experiences, organizations find the platform useful for better network security.

Pricing

Forescout Platform's pricing is often described as expensive yet competitive for medium-to-large organizations. The licensing model, based on endpoints rather than appliances, offers flexibility and ease of deployment, but can be costly especially for environments with numerous IP devices. Overall, while the platform facilitates comprehensive visibility and integration capabilities, potential buyers should consider the total cost that includes support, professional services, and possible additional licenses for integrations and renewals.

"The solution’s pricing is fine."
"The tool's pricing is expensive but reasonable."
"The Forescout Platform's pricing is in the middle range, not too cheap or expensive."

Popular Use Cases

Forescout Platform is primarily used for network access control, managing endpoint compliance, and enhancing cybersecurity by identifying and preventing rogue or noncompliant devices on networks. Many organizations utilize it for visibility into connected devices, device management, and endpoint security. It assists in securing guest and BYOD access and monitors security compliance through integration with other network security systems. Companies in sectors like financial services, manufacturing, and healthcare implement it to improve network security and compliance.

Service and Support

Forescout Platform's customer service is highly rated for responsiveness and problem-solving. Technical support is praised for quick, knowledgeable assistance, yet some users find it needs improvement, especially in responsiveness and escalation handling. There's a noted need for better Tier 1 support and in-person assistance for complex issues. Despite generally positive feedback, experiences vary, with some reporting difficulties in resolution times and adequate support from partners.

Deployment

Forescout Platform's initial setup is generally straightforward. Many users find it easy with minimal network configuration required, though some note challenges with policy customization and complex network environments. Successful implementation often depends on network readiness and SNMP configuration. While setup can be simple, deploying comprehensive security policies may require additional time and expertise. Some users benefit from vendor support or professional services to address complex scenarios, particularly in large or intricate network infrastructures.

Scalability

Forescout Platform is recognized for its scalability, with users highlighting its capacity to manage numerous endpoints across varied environments. It can be expanded easily, supporting both physical and virtual appliances, and offers flexible licensing options, accommodating growth and additional features. Challenges include the need for proper planning and potential costs for scaling, particularly for hardware. Users rate its scalability highly, appreciating its seamless management and expansion capabilities for large user bases.

Stability

Users generally find Forescout Platform to be stable, with a few mentioning minor reboots or configuration issues. Many praise its reliability without bugs or crashes, but some noted slow performance and poor error messages. Wireless plugins initially had issues but were resolved through updates. Forescout's stability is well-regarded, with ratings mostly ranging from 7 to 9.5 out of 10. Most agree it reliably performs as intended, with few disruptions experienced.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Forescout Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

33%

Computer Software Company

10%

Financial Services Firm

Government

Manufacturing Company

Healthcare Company

Retailer

Energy/Utilities Company

University

Insurance Company

Comms Service Provider

Legal Firm

Construction Company

Real Estate/Law Firm

Non Profit

Media Company

Outsourcing Company

Wholesaler/Distributor

Hospitality Company

Transportation Company

Pharma/Biotech Company

Aerospace/Defense Firm

Performing Arts

Consumer Goods Company

Compare Forescout Platform with alternative products

Learn more about Forescout Platform

Forescout Platform Features

Real-time complete visibility: With Forescout eyeSight, each and every device is classified when any attempt to access your network has been made. This includes - but is not limited to - desktops, laptops, android devices, virtual machines, switches, VoIP phones, USB memory sticks, webcams, IoT devices, and more.
Policy-based and manual controls: In today’s busy robust environment, networks are continually changing; there are different types and amounts of devices connected, various software applications, network compliance requirements, and the constant potential for risk make managing an IT network a very daunting challenge. The Forescout Console is used to simplify the administration and management of important alerts, remediation, and access controls to keep the network secure.
Intuitive real-time dashboards: Forescout Dashboards, a component of Forescout WebClient, is a comprehensive web-based intelligence center that gives full visibility and real-time insight of the complete network using both out-of-the-box and user-created widgets. The dashboards are very intuitive and deliver robust, easy-to-understand information about device visibility, compliance, health monitoring, and more.
Advanced reporting capabilities: The Forescout Reports Plugin will generate numerous valuable reports indicating real-time and overall status information about endpoint compliance, device details, networks guests, protocols, and more. The reports help to ensure IT administrators, executives, security teams, and other important shareholders stay well-informed about all network activity at all times.
Comprehensive third-party overview: Forescout eyeExtend facilitates seamless information sharing with third-party vendors, networks, and IT management solutions supporting improved automated workflows, productivity, cost-effectiveness, and overall security.

Real User Reviews

An important main feature of Forescout is the visibility the solution offers.

One reviewer who is a Consultant at a tech services company, says, "Within three or four days, you can have complete visibility of your infrastructure on the network. Compared to other solutions, the deployment of the solution is easier and we can close the project quickly."

Users also appreciate that the user interface is clear and easy to understand.

An Instructor at a tech services company, shares, "The most valuable feature of the Forescout Platform is the large capacity it can handle. Additionally, the interface of the platform is good."

Forescout Platform was previously known as Forescout Platform, CounterACT for Endpoint Compliance, ForeScout CounterACT.