Fortinet FortiPortal Reviews

Fortinet FortiPortal is often viewed as expensive, particularly due to standard licensing fees and industry-leading status. While some users find the solution represents good value compared to similar products, others note it as costly, especially in specific regions like Pakistan. Average pricing tends to be competitive with other enterprise solutions. Customers appreciate its benefits and are willing to pay a premium for its ease of use. Costs vary based on customer needs and environments.

• "The solution is quite expensive."
• "The licensing costs attached to the solution make it an expensive product."
• "Fortinet FortiPortal is expensive in Pakistan."

Fortinet FortiPortal is utilized for both internal and external firewall security management and protection. Managed service providers leverage it to offer end customers simplified control of their FortiGate systems. It features a cloud-based console for monitoring DDoS activities and firewall statuses. Fortinet FortiPortal is also used for remote desktop connections, provides multitenant features and role-based access controls, and integrates reporting for managed services, catering to broadband providers and IT companies for enhanced network security.

Fortinet FortiPortal's customer service and support are generally well-regarded. Many find the technical support very good, especially during transitions involving different technologies, though smaller clients sometimes experience difficulties. Support quality can vary, requiring escalations occasionally, but satisfaction improves upon reaching the right representative. Despite some needing internal expertise, support is appreciated, and some users describe their experience as nearly perfect.

Many found Fortinet FortiPortal's initial setup straightforward, though some reported medium complexity with rule sets. Deployment times varied, ranging from hours to days based on customization and planning. Users often highlighted the ease of the cloud setup, while emphasizing the importance of fine-tuning and integration with other systems. It generally involves more rework compared to similar offerings, particularly with on-premises deployment requiring user and throughput analysis for optimal results.

Users find Fortinet FortiPortal scalable, handling small to medium business environments effectively. It supports networks of various sizes, with some noting slower console performance and complexity when rules increase. Most users manage it well with up to 1,000 users, but larger networks may face challenges. Many rate its scalability positively, being suitable for their needs, while acknowledging potential complexity at larger scales.

Fortinet FortiPortal stability is mixed. Initially plagued by bugs, upgrades have addressed memory leaks and improved stability. Some users report occasional outages and difficulties with integration via FortiManager, expecting better performance post-deployment. High-temperature conditions have occasionally caused issues. It is considered stable by many, though some rate it between six and eight out of ten. Fortinet provides support to resolve issues, and free updates are available with a support arrangement.