Fortinet FortiPortal Reviews

Enterprise users report varied experiences with Fortinet FortiPortal pricing. Generally considered expensive, especially compared to free alternatives, it offers good value given its industry-leading status. Users appreciate the balance between free and paid options for monitoring basic functions. While costs can vary depending on customer needs and environments, some users find it more affordable than other enterprise solutions. Smaller businesses may find it cost-prohibitive, with licensing being the main expense.

• "The solution is quite expensive."
• "The licensing costs attached to the solution make it an expensive product."
• "Fortinet FortiPortal is expensive in Pakistan."

Fortinet FortiPortal is primarily used for firewall and security protection across internal and external networks. Managed service providers utilize it for simplified control over FortiGate, offering a customer-facing dashboard with multitenant features and role-based access controls. It enables single-console management for DDoS monitoring, alerts, and reporting, often in a cloud-based environment. IT and software companies apply it for network security, while international providers incorporate it in broadband services and other Fortinet products, including firewalls and routing.

Fortinet FortiPortal's customer service and support receive mixed opinions. Some users praise the promptness and helpfulness, with fast responses, even for low-level inquiries. Others experience longer wait times and escalations, though once connected with the right person, satisfaction improves. Several find the support good, noting the effectiveness in assisting with technology changes. Perceptions vary, with larger customers often reporting better experiences, while smaller ones face more challenges. Fortinet FortiPortal's support is often described as mostly adequate.

Fortinet FortiPortal's initial setup varies in complexity. Some find it straightforward, taking a few hours, while others note a medium complexity and fragmented rule style requiring more testing and time. Deployment can be on-premises or cloud, with preparation for configurations and scenario assessments. An IT team is essential for maintenance and further customization. Ease varies, with ratings from seven to eight out of ten, focusing mainly on integration and fine-tuning.

Fortinet FortiPortal is seen as scalable with some complexities. Users have experience with the tool handling thousands of entities, though slowing with numerous rules. Smaller entities find scaling satisfactory, while larger setups face challenges. A majority rate scalability positively, often requiring optimization for high-volume operations. Fortinet FortiPortal is suitable for SMB environments, yet may encounter issues with scale increases. Adjustments may be necessary to maintain performance as entity numbers grow.

Fortinet FortiPortal appears largely stable, benefiting from software upgrades. Some report minor bugs resolved through updates. Occasionally, outages disrupt rule changes, and integration with FortiManager has seen challenges, which Fortinet is addressing. Stability is rated between six to eight out of ten. High temperatures have caused defects in some cases. For many, it performs reliably without stability issues.