Service and Support
Fortinet FortiSwitch - Data Center customer service and support are generally rated highly by users, with reliable and effective solutions. Technical support is responsive, although varying expertise among engineers can impact experiences. Pre and post-implementation phases are well-covered, and distributors and channel partners are involved in support. Some users report rare delays. While most users express satisfaction, improvements in customer support speed and reliability are occasionally mentioned.
Deployment
The initial setup of Fortinet FortiSwitch - Data Center is described as straightforward and uncomplicated, benefiting from seamless integration with existing FortiGate environments. Users find installation quick, typically taking one to two hours, though some note a learning curve with regional configurations. Deployment generally involves configuring the switch centrally and shipping it for use. Some encounter minor technical issues during the first installation but successfully resolve them with documentation support and assistance.
Scalability
Fortinet FortiSwitch - Data Center is highly scalable, accommodating small businesses to large enterprises. Users find it adaptable, supporting thousands without stability issues. Configuration is simplified by central management. Though improvements in fiber port models are suggested, the system efficiently handles extensive traffic with modular expansion capabilities. Organizations benefit from seamless integration across multiple locations. Users rate its scalability highly, often surpassing other network solutions like Cisco. Transitioning between bandwidths is smooth, supporting diverse business needs.
Stability
Fortinet FortiSwitch - Data Center is widely regarded as very stable, with users reporting no significant issues such as bugs or crashes. Several users rate stability highly, although a few mention room for improvement, especially when integrating with other vendors. Some minor stability issues have arisen with firewall functions, yet the product is frequently rated between eight and ten for stability, indicating user satisfaction with its performance and reliability.