Service and Support
Fortinet FortiSwitch - Data Center has highly rated customer service and support. Technical support is responsive and generally effective, with solutions usually found, earning ratings up to nine or ten. While dependability can slightly vary based on the technician, most contacts experience prompt, helpful service. Users frequently interact with technical support for both pre and post-implementation issues, often finding the resources and documentation straightforward. Involvement from distributors and partners ensures timely responses to technical inquiries.
Deployment
Fortinet FortiSwitch - Data Center's initial setup is straightforward and simple, especially for those with FortiGate, due to seamless integration. Documentation aids in configuration. While it may take a few hours and requires regional adjustments, the process benefits from a graphical interface. Although initial setups may encounter minor issues, they are typically resolved with some time. Deployment often involves Fortinet engineers and additional personnel, rated positively for ease and efficiency.
Scalability
Fortinet FortiSwitch - Data Center is highly scalable, suitable for various organizational sizes, and supports multiple users with ease. Users commend its ability to integrate switches seamlessly and handle substantial traffic without degradation. Its modular architecture allows easy expansion and unification under FortiGate for cost efficiency. It scores well in scalability compared to competitors like Cisco and Meraki. Users appreciate its support for extensive networks and adaptable implementation tailored to specific requirements.
Stability
Fortinet FortiSwitch - Data Center displays commendable stability, consistently earning high ratings for reliability, such as eight or ten out of ten. Users highlight the absence of significant disruptions, bugs, or crashes. Though troubleshooting may pose some difficulties, multiple deployments underscore robust performance. Occasional stability concerns such as firewall issues within six months to a year are noted, yet positive experiences dominate feedback. FortiSwitch maintains a strong reputation over extended usage periods.