Google Hangouts Reviews

Name: Google Hangouts
Brand: Google
Rating: 4.1 (54 reviews)

4.1 out of 5

54 reviews
93% willing to recommend

What is Google Hangouts?

Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

Get the Google Hangouts Buyer's Guide and find out what your peers are saying about Google Hangouts, Zoom and more!

Google Hangouts is the #5 ranked solution in top Virtual Meetings solutions. PeerSpot users give Google Hangouts an average rating of 8.2 out of 10. Google Hangouts is most commonly compared to Zoom: Google Hangouts vs Zoom. Google Hangouts is popular among the midsize enterprise segment, accounting for 97% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 97% of all views.

Helped 837,501 peers since 2012

Featured reviews

Sukanya Bharati

Product Analyst at ProdZen

I haven't used Google Meet in a few months. The product doesn't offer the option to upload or send files to others. While the product does provide the option to text, it could be even more useful if it offered the ability to share pictures, such as screenshots, with individuals who are not connected with you through phone or social media. At that point in time when we were studying, we, as students, needed the ability to upload files, especially to send answers to our teachers' questions. Instead of typing the answers, it would have been good if we could upload pictures or screenshots.

Read full review

Pratiksha Volvoikar

Consultant - Analytics Implementation at Brainlabs

I use Google Meet to set up meetings. I also use it to block my calendar for times when I am unavailable, such as during lunch We use Google Meet along with Google Calendar, which really helps with productivity. I appreciate that sharing the nine-digit code for meetings is simpler compared to…

Read full review

Biswajith Gopinathan

Data Analytics Specialist at GlaxoSmithKline

The product is more beneficial for convenience and personal use and not for a professional environment. Google Hangouts is beneficial in providing stability during communication. For personal use, Google Hangouts is convenient to use. Google Hangouts can be used to connect with family and friends, and for some of the online classes. I rate the overall tool an eight out of ten.

Read full review

Google Hangouts mindshare

As of February 2025, the mindshare of Google Hangouts in the Virtual Meetings category stands at 0.4%, down from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Virtual Meetings

PeerAnalyst reports

Type	Title	Date
Category	Virtual Meetings	Feb 18, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 18, 2025	Download
Comparison	Google Hangouts vs Zoom	Feb 18, 2025	Download
Comparison	Google Hangouts vs Webex	Feb 18, 2025	Download
Comparison	Google Hangouts vs Skype for Business	Feb 18, 2025	Download

Title	Rating	Mindshare	Recommending
Zoom	4.2	11.5%	94%	207 interviews Add to research

Valuable Features

"The interface is simple and not complex."
"The product is stable."
"Google Hangouts is user-friendly. It supports low internet bandwidth."

Room for Improvement

"Sometimes, due to system restrictions, I can't use blur effects or other filters."
"The platform's screen-sharing feature and the participant panel could be improved."
"The improvement needs to be done as per customer requirements."

Pricing

Enterprise users report varying pricing experiences with Google Hangouts. Many use it at no cost through individual or organizational Google accounts, while others pay subscription fees, often bundled with Google Workspace. Fees range from $6 to $50 per user monthly. Licensing is sometimes required depending on the usage scale and additional services. Despite recent price increases, users still find the pricing competitive, with added value deriving from its integrated suite of tools.

"I don't need to buy Google Hangouts separately because it comes free with Google Workspace, and it is also available for my personal Gmail ID."
"There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product is available for free."
"For individual use, there's no license requirement as such. For storage or some other purposes, if I go beyond 15 GB, then I need to buy something."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Google Hangouts Buyer's Guide for additional reliable information.