Google Hangouts vs Zoom comparison

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Google Logo
2,315 views|172 comparisons
92% willing to recommend
Zoom Video Communications Logo
Read 201 Zoom reviews
8,128 views|1,822 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Hangouts and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Hangouts vs. Zoom Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The installation part of the product is easy since one generally needs to use a browser to use the product.""The most valuable feature has been the ability to present presentations during meetings.""When you get a meeting invitation, it's very easy to just join and go.""I think that Google Meet allows for easy interaction and has additional features, such as background blurring, among others.""I appreciated having the basic features like screen sharing and camera options.""The ease of navigation is good, as we can easily share data and screens.""Google Meet has excellent audio quality, good images, and a robust set of features.""The most valuable feature of Google Hangouts is there are no predefined or meeting durations. For example, Zoom meetings have a set duration, typically ranging from thirty minutes to an hour, whereas Google Meet meetings can continue indefinitely. Additionally, it is effortless to generate a meeting, whether it is a live session or for future use, and distribute your link to others, making these aspects appealing to me."

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"The solution is stable and user-friendly.""The solution is easy to use with an easy user interface.""The screen-sharing capabilities are very good.""The product's initial setup phase was easy.""The initial setup is quick and easy.""Overall, Zoom is a good product because we are using it globally, and it is a good way of connecting with everyone globally.""It was easy to use for screen sharing or sharing applications.""The overall quality of Zoom is very good, it performs well. The interface works well."

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Cons
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly.""The algorithm should be improved to automatically deal with poor connections in a better way.""It would be better to have a feature for recording the meetings in Google Hangouts.""Sending documents and other things is not an option.""In the next release, I would like to see call recording made available.""It is not as stable. They can improve its stability.""There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc.""I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting."

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"I did not see a Whiteboarding feature when using Zoom. They should add this in the next release.""Zoom could be more secure.""In general, the price could be a little cheaper.""When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see.""Zoom often does fixes or checks the vulnerability of their solution. However, they could increase security.""The recording capabilities may not be as good as WebEx, however, I can't be sure about that just yet.""They should consider increasing the time limits for free users.""Zoom can improve the user-friendliness of the management when you are doing a webinar."

More Zoom Cons →

Pricing and Cost Advice
  • "The screen-sharing feature is the most valuable feature."
  • "We are using the free version of Google Hangouts."
  • "This solution is available for free with the opening of a Google account."
  • "There is an annual subscription to use this solution."
  • "We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
  • "I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."
  • "I believe my company has a yearly license for Google Hangouts, but I'm not sure because this is a corporate account, so I don't have the details."
  • "I use the free version of the solution."
  • More Google Hangouts Pricing and Cost Advice →

  • "Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."
  • "There is a 40-minute time limit when you use the basic version, which is free."
  • "In the basic version, there is a 40-minute time limit on group meetings."
  • "Zoom is available with an open license that can support meetings of up to 40 minutes."
  • "The cost of Zoom has led me to use WeChat, instead."
  • "I have been using the free version of Zoom."
  • "The price is $149 USD yearly."
  • "We have an account but we are also using the free version."
  • More Zoom Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: It's integration with Google is the valuable feature.
    Top Answer:There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product… more »
    Top Answer:The improvement needs to be done as per customer requirements.
    Top Answer:Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
    Top Answer:They use a licensing model based on a per-user basis for enterprise rather than per version or end device. For example, one user logging in from a handset can also log in from a phone, and it's still… more »
    Ranking
    6th
    out of 62 in Virtual Meetings
    Views
    2,315
    Comparisons
    172
    Reviews
    33
    Average Words per Review
    362
    Rating
    8.4
    1st
    out of 62 in Virtual Meetings
    Views
    8,128
    Comparisons
    1,822
    Reviews
    35
    Average Words per Review
    441
    Rating
    8.3
    Comparisons
    Learn More
    Overview

    Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

    Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

    Sample Customers
    Information Not Available
    Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
    Top Industries
    REVIEWERS
    Computer Software Company15%
    Marketing Services Firm12%
    University9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Educational Organization96%
    Computer Software Company1%
    Financial Services Firm0%
    Retailer0%
    REVIEWERS
    Computer Software Company26%
    Financial Services Firm12%
    Manufacturing Company10%
    University7%
    VISITORS READING REVIEWS
    Educational Organization87%
    University2%
    Computer Software Company1%
    Financial Services Firm1%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise26%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business1%
    Midsize Enterprise97%
    Large Enterprise2%
    REVIEWERS
    Small Business42%
    Midsize Enterprise14%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise88%
    Large Enterprise9%
    Buyer's Guide
    Google Hangouts vs. Zoom
    May 2024
    Find out what your peers are saying about Google Hangouts vs. Zoom and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Google Hangouts is rated 8.2, while Zoom is rated 8.4. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Google Hangouts is most compared with , whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence and TeamViewer. See our Google Hangouts vs. Zoom report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.