HipChat [EOL] Reviews

Name: HipChat [EOL]
Brand: Atlassian
Rating: 3.8 (10 reviews)

3.8 out of 5

10 reviews
85% willing to recommend

798 followers

What is HipChat [EOL]?

HipChat is a service that provides companies with a chat and text-messaging platform that they can run internally. This keeps all correspondences private in general but public to the people who you choose to be a part of the conversation. Some of the more popular features of HipChat include a searchable history, which lets you browse through your chats to find relevant information, as well as image sharing capabilities (which is a simple, drag and drop process). HipChat supports a wide range of OS including Mac, Windows, Linux, Android, iOS,desktop, and more.

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Enterprise Social Software

December 2024

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Featured reviews

it_user654501

Atlassian Expert - Jira/Confluence Ninja at a tech services company with 11-50 employees

* Unlimited group chat rooms * Group video chat * Screen sharing * Security * Persistent messaging * Seamless integration with other products HipChat allows us to do video calling and screen sharing with up to twenty users, whereas its major competitor Slack, can only support eight participants. For a company like us with offices in different locations, this is an invaluable feature, as it increases our team collaboration and efficiency.

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it_user669342

Engineering Operations Lead at a financial services firm with 51-200 employees

The basic version is free to use. We also like setting up automatic notifications to different chat rooms. It is easy to set up new rooms and invite new users. Emoticons are fun and the mobile app is great too Our entire organization uses this as our default messaging app, not just our software…

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it_user532518

Principal Build and Release Engineer at a computer software company with 501-1,000 employees

It's cheap and it works most of the time. If you're looking at Slack and having sticker shock, HipChat is a perfectly serviceable alternative. If you are already using Atlassian's suite of products, there are all sorts of integrations. However, I was surprised at how poor some of these integrations were considering it's from the same company. Now that I'm using a similar product (FlowDock), I look back FONDLY on HipChat's broken search. In FlowDock, there's no indexing of private conversations. Another area which annoyed me is notices about new messages to you. I don't know why, but it seems like none of these products (HipChat, FlowDock,Slack, Let's Chat, and Mattermost) seem to differentiate between messages in a channel with are directed to everyone in the channel versus to me directly. I want to know if someone has tried to ask me a question personally versus if the question was directed to everyone on the team. I don’t want to be distracted if it's not directed to me personally. I will catch up with it later. Theoretically, this would be simple to fix, but I don't know enough about the internals of the software to judge whether this is actually true. Something I didn't know I wanted until I used FlowDock was threaded conversations. They took a bit of getting used to, but being able to separate out each topic within the channel is handy. Unfortunately, not everyone remembers to use it so it loses some of its utility.

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Compare HipChat [EOL] with alternative products

Learn more about HipChat [EOL]

HipChat can be used for one-on-one conversations or it can be opened up for group chats to include all team members. Chat rooms are flexible enough to allow the free flow of ideas and external data so that the entire team or even department can collaborate on the same project without missing a beat. At the same time, HipChat allows individuals to pick and choose whom they communicate with and one does not need to send all communications to all team members all the time, but can pick and choose who receives what and when.