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HipChat [EOL] vs Jive comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
No sentiment score available
Jive's scalability varies; some experience stability, while others face challenges, manageable through monitoring tools or administration portals.
 

Valuable Features

No sentiment score available
No sentiment score available
Jive enhances collaboration by integrating with MS Office, offering fast onboarding, gamification, and flexible permissions for effective communication.
 

Room For Improvement

No sentiment score available
No sentiment score available
Jive needs a user-friendly interface, better search and integration, streamlined notifications, and an enhanced mobile app for ease.
 

Stability Issues

No sentiment score available
No sentiment score available
Users experience stable performance with isolated issues, appreciating redundancy and advising sandbox testing for updates without on-premise upgrades.
 

Customer Service

No sentiment score available
No sentiment score available
Jive's customer service is responsive, with active community support and European assistance efficiently managed by the London team.
 

Categories and Ranking

HipChat [EOL]
Average Rating
7.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Jive
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (33rd), Web Content Management (36th), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (14th), Knowledge Management Software (10th), Enterprise Intranet (4th)
 

Featured Reviews

it_user654501 - PeerSpot reviewer
Some of the valuable features include video calling and screen sharing.
* Unlimited group chat rooms * Group video chat * Screen sharing * Security * Persistent messaging * Seamless integration with other products HipChat allows us to do video calling and screen sharing with up to twenty users, whereas its major competitor Slack, can only support eight participants. For a company like us with offices in different locations, this is an invaluable feature, as it increases our team collaboration and efficiency.
it_user446067 - PeerSpot reviewer
Used by our agile teams instead of email to track impediments.
Stream activity could be better organized. Activities or content you are following will either be emailed to you or you follow in a stream. This is the largest issue to overcome for new people using the solution. When using email they receive way too many and it becomes noise. If they use streams, it's yet another thing to check along with email, IM, etc.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Comparisons

No data available
 

Also Known As

No data available
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

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Overview

 

Sample Customers

Pinterest, Quora,Hewlett Packard, Hubspot, ParkWhiz, Artifakt, and others.
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software. Updated: November 2024.
816,406 professionals have used our research since 2012.