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Atlassian Confluence vs Jive comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Ranking in Enterprise Social Software
3rd
Ranking in Knowledge Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
No ranking in other categories
Jive
Ranking in Corporate Portals (Enterprise Information Portals)
7th
Ranking in Enterprise Social Software
9th
Ranking in Knowledge Management Software
13th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (31st), Web Content Management (23rd), Enterprise Intranet (7th)
 

Mindshare comparison

As of April 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 13.1%, down from 15.3% compared to the previous year. The mindshare of Jive is 6.4%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence13.1%
Jive6.4%
Other80.5%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to create business collaboration solutions without having an army of IT professionals."
"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"Confluence works as a trunk for our documentations and instructions, and a help centre for our telephone contact centre."
"I'd say in the knowledge management space, as far as we've been doing our business, and our job is to find tools for organizations, I'm convinced that this is the top product in this space."
"It has tremendously improved our organisational culture, as it is a more streamlined way of handling customer issues, responses, queries, and documentation."
"I like the documentation, it's a central platform, and there are many things that I can do with it, I'm very pleased about it."
"Confluence has helped us through its ease of use and access to relevant information in a targeted way."
"With respect to our experiences with Confluence, we haven't had any issues."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"Various business groups were able to collaborate effectively using this tool."
"We recently rebranded our organization and used this tool as our primary channel."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"The platform works well to collaborate with creating documents or media for a specific goal."
 

Cons

"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."
"The product is considered expensive."
"An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool that could be used for better interactions offline among users on a specific topic or discussion. That feature would make Atlassian Confluence better."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"Confluence's scalability is okay, but you have some performance problems when you're working with too many people."
"The dashboards should be improved."
"Create a better way of adding users in bulk by email address."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"We had major performance issues when our user base went up."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"The search engine could be improved and also provide some kind of indexing."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"The search engine could be improved and also provide some kind of indexing."
"Stream activity could be better organized."
 

Pricing and Cost Advice

"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"Confluence charges an extra fee for analytics."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"This is a very expensive solution."
"There is an annual license."
"Licenses are quite expensive"
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"We pay $350 a month to use the solution."
Information not available
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
7%
Computer Software Company
6%
Construction Company
22%
Financial Services Firm
17%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise27
Large Enterprise52
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
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Comparisons

 

Also Known As

Confluence
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Atlassian Confluence vs. Jive and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.