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Atlassian Confluence vs Jive comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Ranking in Enterprise Social Software
3rd
Ranking in Knowledge Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
No ranking in other categories
Jive
Ranking in Corporate Portals (Enterprise Information Portals)
6th
Ranking in Enterprise Social Software
8th
Ranking in Knowledge Management Software
12th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (28th), Web Content Management (20th), Enterprise Intranet (6th)
 

Mindshare comparison

As of July 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 13.3%, down from 15.1% compared to the previous year. The mindshare of Jive is 8.2%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence13.3%
Jive8.2%
Other78.5%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"One of the best features of Atlassian Confluence is that it integrates really well with Jira, and it's easy to use."
"Users can create tables and directly pull all Jira tickets into a Tableau format."
"Confluence allows creating new documentation very fast, which allowed us to organize our self-written documentation in a very efficient way."
"Confluence has saved time in finding information, reduced the on-boarding time, improved provisioning of repeatable scripted operational process, provided a central point for knowledge sharing and supplied better retention of Intellectual Property."
"I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing."
"This is a robust, agile, and reliable tool for collaborating."
"I'd say in the knowledge management space, as far as we've been doing our business, and our job is to find tools for organizations, I'm convinced that this is the top product in this space."
"Various business groups were able to collaborate effectively using this tool."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"The platform works well to collaborate with creating documents or media for a specific goal."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"We recently rebranded our organization and used this tool as our primary channel."
 

Cons

"The way Atlassian Confluence handles tickets could be improved; this process should be easier, more flexible, and more usable, such as the ease of creating a table."
"I don't find some of the things that intuitive."
"Space maintenance could be made a little more user-friendly."
"Confluence's scalability is okay, but you have some performance problems when you're working with too many people."
"Working with 3rd party content i.e. MS Office, PDF files, email integration."
"The cost of the solution is too high."
"Nowadays, the standard for documentation for developers is mostly in Markdown, so pretty much everything we can do is in the Markdown language. The support for Confluence to import something that's in Markdown is not that great."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"The mobile app could be better."
"Create a better way of adding users in bulk by email address."
"We had major performance issues when our user base went up."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"The search engine could be improved and also provide some kind of indexing."
"Stream activity could be better organized."
 

Pricing and Cost Advice

"For us, it's free to use. We don't pay any licensing."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"This is a very expensive solution."
"The price of the on-premises data center version is too expensive."
"We have to pay licensing fees."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
Information not available
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
7%
Construction Company
25%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Atlassian Confluence vs. Jive and other solutions. Updated: June 2026.
906,781 professionals have used our research since 2012.