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Atlassian Confluence vs Jive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Ranking in Enterprise Social Software
3rd
Ranking in Knowledge Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
No ranking in other categories
Jive
Ranking in Corporate Portals (Enterprise Information Portals)
6th
Ranking in Enterprise Social Software
8th
Ranking in Knowledge Management Software
16th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (27th), Web Content Management (20th), Enterprise Intranet (3rd)
 

Mindshare comparison

As of September 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 14.1%, up from 13.8% compared to the previous year. The mindshare of Jive is 8.2%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence14.1%
Jive8.2%
Other77.7%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Confluence is easy to use and integrate with other solutions, including social media platforms."
"Availability of documents hosted in confluence very easily."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"Makes integration with other softwares or plugins easier."
"The integration's very good. You still have integration with lots of third party products, and it's very good."
"The most valuable feature of Atlassian Confluence is it's very easy to use and there are different options."
"JIRA has allowed my organization to aggregate our entire portfolio into one system and to eliminate five other disparate solutions."
"Meetings are registered in Confluence, allowing easy access on what had been discussed and the to-do lists."
"Various business groups were able to collaborate effectively using this tool."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"We recently rebranded our organization and used this tool as our primary channel."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"The platform works well to collaborate with creating documents or media for a specific goal."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
 

Cons

"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"Sometimes the system does not respond as fast as a normal web interface."
"Sometimes it has issues with cron jobs crashing - I need to check more recent versions to see if this has been resolved."
"I've always found search to be buggy."
"There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented."
"The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at."
"There could be improvements with the app ecosystem."
"Customer service: I would give them a rating of 7/10. The technical support was helpful."
"Create a better way of adding users in bulk by email address."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"The search engine could be improved and also provide some kind of indexing."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"Stream activity could be better organized."
"The mobile app could be better."
"We had major performance issues when our user base went up."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
 

Pricing and Cost Advice

"We have a site license for Atlassian Confluence and there are some limitations on external users."
"When you purchase this solution you get some support."
"We have to pay licensing fees."
"This is a very expensive solution."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"In my opinion, it's worth the investment"
"Making integration with other tools easier would be beneficial."
Information not available
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
23%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Atlassian Confluence vs. Jive and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.