Try our new research platform with insights from 80,000+ expert users

Atlassian Confluence vs Jive comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Jive's customer service is responsive, with active community support and European assistance efficiently managed by the London team.
 

Room For Improvement

No sentiment score available
No sentiment score available
Jive needs a user-friendly interface, better search and integration, streamlined notifications, and an enhanced mobile app for ease.
 

Scalability Issues

No sentiment score available
No sentiment score available
Jive's scalability varies; some experience stability, while others face challenges, manageable through monitoring tools or administration portals.
 

Stability Issues

No sentiment score available
No sentiment score available
Users experience stable performance with isolated issues, appreciating redundancy and advising sandbox testing for updates without on-premise upgrades.
 

Valuable Features

No sentiment score available
No sentiment score available
Jive enhances collaboration by integrating with MS Office, offering fast onboarding, gamification, and flexible permissions for effective communication.
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Ranking in Enterprise Social Software
2nd
Ranking in Knowledge Management Software
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
No ranking in other categories
Jive
Ranking in Corporate Portals (Enterprise Information Portals)
7th
Ranking in Enterprise Social Software
14th
Ranking in Knowledge Management Software
10th
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (33rd), Web Content Management (36th), Enterprise Intranet (4th)
 

Mindshare comparison

As of November 2024, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 16.5%, down from 18.4% compared to the previous year. The mindshare of Jive is 3.5%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
it_user446067 - PeerSpot reviewer
Used by our agile teams instead of email to track impediments.
Stream activity could be better organized. Activities or content you are following will either be emailed to you or you follow in a stream. This is the largest issue to overcome for new people using the solution. When using email they receive way too many and it becomes noise. If they use streams, it's yet another thing to check along with email, IM, etc.
report
Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is...
What needs improvement with Atlassian Confluence?
The discoverability of documents could be improved. In scenarios where documents are managed by another department or we are looking for specific documents, the process could be enhanced for easier...
Ask a question
Earn 20 points
 

Also Known As

Confluence
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Learn More

 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Atlassian Confluence vs. Jive and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.