Atlassian Confluence and Jive are competitors in the enterprise collaboration space. Our data suggests Atlassian Confluence leads in ease of use and integration capabilities, while Jive is favored for its robust communication features.
Features: Atlassian Confluence provides strong document management and collaborative functions, enabling efficient sharing, editing, and organization of content. Jive excels with its powerful social collaboration features, facilitating seamless communication and engagement for large organizations.
Room for Improvement: Atlassian Confluence can enhance its communication tools and offer more customization options to match diverse organizational needs. It also could improve scalability for larger enterprises. Jive may consider simplifying its deployment process and enhancing integration capabilities with third-party software. It could also work on improving the user interface for easier navigation.
Ease of Deployment and Customer Service: Atlassian Confluence is known for its straightforward deployment process, supported by comprehensive supporting resources. Their customer service is highly responsive. Jive's deployment is more complex, requiring extensive planning but allows for personalized setups, with deeper consultative engagement in customer service.
Pricing and ROI: Atlassian Confluence generally requires a lower initial setup cost, offering a strong ROI through efficient collaboration and integration features. Jive's setup costs are higher but are justified by its advanced features suited for extensive collaboration needs in feature-heavy environments.
| Product | Market Share (%) |
|---|---|
| Atlassian Confluence | 13.0% |
| Jive | 4.6% |
| Other | 82.4% |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 26 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 5 |
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
The workplace has changed. It has become more mobile, and has become a place where communication and collaboration across all spheres of the business is key to success. This is where Jive comes in with its cutting-edge mobile portal, its enterprise social network, and its integrative platform that is compatible with current infrastructure and modern cloud applications.
As a portal, Jive brings colleagues, content, and current news straight to your desktop or mobile device at the touch of your fingertips. The enterprise social software aspect of Jive connects business colleagues as never-before across geographical locations and throughout the organizational structure. The Jive platform is completely flexible and integrative, and will seamlessly integrate with current systems such as SharePoint and CRM tools, as well as cloud apps like Google Drive and Okta
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