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Atlassian Confluence vs Jive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Ranking in Enterprise Social Software
3rd
Ranking in Knowledge Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
No ranking in other categories
Jive
Ranking in Corporate Portals (Enterprise Information Portals)
7th
Ranking in Enterprise Social Software
7th
Ranking in Knowledge Management Software
14th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (29th), Web Content Management (20th), Enterprise Intranet (2nd)
 

Mindshare comparison

As of November 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 16.3%, up from 12.6% compared to the previous year. The mindshare of Jive is 7.9%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence16.3%
Jive7.9%
Other75.8%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

PR
GM at a real estate/law firm with 501-1,000 employees
Collaborative workspace has improved cross-team documentation and now supports structured projects
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company using Atlassian Confluence needs to have a very clear structure for where information will be organized. As I mentioned, we have subsections that contain the same information, which makes searching problematic. When you search for a project, you suddenly get fifteen pages about the same project, which does not make sense. A lot of these issues lie with the site owner who needs to be more structured in their usage of the tool. Atlassian Confluence is used during meetings, especially during product evaluations where we work on collaborative projects. We also use it as a note dashboard for brainstorming and similar activities.
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"Many people enjoy its zero learning-curve.​"
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"It is a good collaboration tool."
"Confluence allows creating new documentation very fast, which allowed us to organize our self-written documentation in a very efficient way."
"Confluence has saved time in finding information, reduced the on-boarding time, improved provisioning of repeatable scripted operational process, provided a central point for knowledge sharing and supplied better retention of Intellectual Property."
"It is easy to use, easy for newcomers to start using, has the “what you see is what you get” functionality of MS Word, and has good integration with JIRA so you can really do great things with the two products."
"It's easy to use and you can create all types of pages."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"The platform works well to collaborate with creating documents or media for a specific goal."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"We recently rebranded our organization and used this tool as our primary channel."
"Various business groups were able to collaborate effectively using this tool."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
 

Cons

"Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."
"The ability to delegate administrative roles, very difficult to give someone delegated administrative ability – almost all or nothing."
"I would like to see integration with Slack."
"The solution is not very user-friendly."
"It takes some thought into how to structure Confluence in a way which is intuitive for the team to use."
"The one way in which this solution could be improved is by offering better design and UI."
"The Atlassian cloud pricing model is pretty steep. Confluence should be accessible by a relatively large audience, but the pricing model prohibits this."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"Create a better way of adding users in bulk by email address."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"We had major performance issues when our user base went up."
"The search engine could be improved and also provide some kind of indexing."
"Stream activity could be better organized."
"The mobile app could be better."
 

Pricing and Cost Advice

"There is a license needed to use Atlassian Confluence."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"For us, it's free to use. We don't pay any licensing."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"Making integration with other tools easier would be beneficial."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"We pay $350 a month to use the solution."
"In my opinion, it's worth the investment"
Information not available
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
8%
Construction Company
20%
Financial Services Firm
13%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Atlassian Confluence vs. Jive and other solutions. Updated: October 2026.
921,714 professionals have used our research since 2012.