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Atlassian Confluence vs Jive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Ranking in Enterprise Social Software
3rd
Ranking in Knowledge Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
No ranking in other categories
Jive
Ranking in Corporate Portals (Enterprise Information Portals)
7th
Ranking in Enterprise Social Software
7th
Ranking in Knowledge Management Software
14th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (29th), Web Content Management (20th), Enterprise Intranet (2nd)
 

Mindshare comparison

As of November 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 16.3%, up from 12.6% compared to the previous year. The mindshare of Jive is 7.9%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence16.3%
Jive7.9%
Other75.8%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

PR
GM at a real estate/law firm with 501-1,000 employees
Collaborative workspace has improved cross-team documentation and now supports structured projects
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company using Atlassian Confluence needs to have a very clear structure for where information will be organized. As I mentioned, we have subsections that contain the same information, which makes searching problematic. When you search for a project, you suddenly get fifteen pages about the same project, which does not make sense. A lot of these issues lie with the site owner who needs to be more structured in their usage of the tool. Atlassian Confluence is used during meetings, especially during product evaluations where we work on collaborative projects. We also use it as a note dashboard for brainstorming and similar activities.
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides wiki features such as file collaboration."
"Confluence is scalable. Our company has 1,000 employees, and we're growing."
"SharePoint is very confusing, but Atlassian Confluence is very simple."
"Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."
"With the versioning available in Confluence, history versioning, if you delete something, you can always find it, and if someone changes anything in the document, you can find it from the history."
"The most valuable feature of Atlassian Confluence is it's very easy to use and there are different options."
"Confluence improved our communication and collaboration allowing everyone relevant to the discussion to provide their feedback while allowing managers to easily sift through the conversation to make strategic decisions."
"It is easy to use, easy for newcomers to start using, has the “what you see is what you get” functionality of MS Word, and has good integration with JIRA so you can really do great things with the two products."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"Various business groups were able to collaborate effectively using this tool."
"The platform works well to collaborate with creating documents or media for a specific goal."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"We recently rebranded our organization and used this tool as our primary channel."
 

Cons

"I've always found search to be buggy."
"The logic for searching for pages is a bit off. It turns out that the searching algorithms are very basic."
"Customer service: I would give them a rating of 7/10. The technical support was helpful."
"The user interface could be improved."
"An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool that could be used for better interactions offline among users on a specific topic or discussion. That feature would make Atlassian Confluence better."
"Also, the pricing module needs to be adjusted."
"The solution is not very user-friendly."
"The product is considered expensive."
"The mobile app could be better."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"We had major performance issues when our user base went up."
"Create a better way of adding users in bulk by email address."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"Stream activity could be better organized."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"The search engine could be improved and also provide some kind of indexing."
 

Pricing and Cost Advice

"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"For us, it's free to use. We don't pay any licensing."
"There is a license needed to use Atlassian Confluence."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"Confluence charges an extra fee for analytics."
"Licenses are quite expensive"
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
Information not available
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
8%
Construction Company
20%
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Atlassian Confluence vs. Jive and other solutions. Updated: October 2026.
921,148 professionals have used our research since 2012.