HPE Intelligent Management Center Reviews

Name: HPE Intelligent Management Center
Brand: Hewlett Packard Enterprise
Rating: 3.6 (7 reviews)

3.6 out of 5

7 reviews
85% willing to recommend

415 followers

What is HPE Intelligent Management Center?

HPE Intelligent Management Center (IMC) is a comprehensive management platform that was built from the ground up to support the Fault, Configuration, Accounting, Performance, Security (FCAPS) model. It provides features and functions that are designed for comprehensive management of the network infrastructure. IMC was designed to provide the following functions:

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HPE Intelligent Management Center is the #7 ranked solution in top Network Management Applications. PeerSpot users give HPE Intelligent Management Center an average rating of 7.2 out of 10. HPE Intelligent Management Center is most commonly compared to Cisco DNA Center: HPE Intelligent Management Center vs Cisco DNA Center. HPE Intelligent Management Center is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 16% of all views.

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Network Management Applications

December 2024

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Featured reviews

Muhammad_Faisal

Manager ITSM at Lucky Cement Limited

The most valuable function is that the IMC takes an entire backup of my network devices, and I can also redeploy them. The really beneficial feature is the link monitoring. I had checked Check Point's product, however, my requirements are better fulfilled by IMC. The main feature is that IMC automatically configures the device for my use. I have over 200 features in my network, and IMC manages the complete environment. Automation is good, but I mainly use it for monitoring. I am too satisfied with this product.

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Pablo Rudaeff

Network and Network Performance Monitoring and Diagnostics (NPMD) Expert at Unemployed

One of the notable advantages is its ability to provide quick responses, especially in critical situations. Compared to alternatives like SolarWinds or larger fleet solutions, HPE IMC delivers rapid insights. It stands out for its reliability, speed, and user-friendly interface. Navigating and working with the platform is particularly seamless, especially for HP/Aruba equipment users.

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Alexis Koch

Network and security manager at SICIO

I have not contacted technical support. The only time I needed support, I was able to find the solution on the HPE forums. There are some very helpful people on the HPE Forums who know the product very well and I have always been able to find the answers I needed there.

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HPE Intelligent Management Center mindshare

As of January 2025, the mindshare of HPE Intelligent Management Center in the Network Management Applications category stands at 6.1%, down from 7.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Management Applications

Key learnings from peers

Last updated Jan 3, 2025

Valuable Features

"The most valuable function is that the IMC takes an entire backup of my network devices, and I can also redeploy them."
"One of the notable advantages is its ability to provide quick responses, especially in critical situations."
"It's a very complete product with a lot of functionality."

Room for Improvement

"I face the issue with the integration with links on Fortinet Firewall."
"One notable deficiency is the lack of online support for the product."
"HPE Intelligent Management Center is a bit slow."

Pricing

"The price of this solution is not at all cheap, but it's reasonable compared to SolarWinds."
"There are licensing costs and they are quite expensive."

Popular Use Cases

HPE Intelligent Management Center is primarily utilized for network and infrastructure monitoring, patch management, and managing HP products. Users employ it for end-to-end network monitoring, switch and bandwidth oversight, and new firmware deployments. The platform supports efficient user management, equipment backups, and report generation. Network maps are created while overseeing network administration. It integrates with FortiVAF, FortiAnalyzer, and FortiManager for a comprehensive security strategy.

Service and Support

HPE Intelligent Management Center's customer support is often frustrating, with users expressing difficulties in obtaining effective assistance. While some find capable help, many experience knowledge gaps from the support team regarding system functionalities. Users appreciate the platform's development responsiveness to feature requests. Despite limited direct interaction with technical support, users acknowledge the helpfulness of HPE forums. However, the lack of online support remains a disadvantage. Some users manage satisfactory customer service through ticketing systems with competent engineers.

Deployment

Initial setup of HPE Intelligent Management Center is seen as challenging, with users finding it time-consuming and complex, though some describe it as medium difficulty. The need for device readiness is emphasized. While one user reports a straightforward three-month deployment with minimal support, others highlight the necessity for preliminary research. Some environments benefit from easily implementing high security features after initial setup due to default credentials use. One technician typically manages the installation.

Scalability

Some enterprises experience database challenges with HPE Intelligent Management Center's scalability, while others manage thousands of devices without difficulty, utilizing the platform's ability to split functions across multiple servers. Although scalability is achievable, the process might not be straightforward. Additional licenses enable expanded use, and features compete well against alternatives. Users believe the network can be scaled effectively after understanding the deployment process.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Top industries

By visitors reading reviews

Computer Software Company

16%

Government

16%

Educational Organization

Manufacturing Company

Financial Services Firm

Retailer

University

Construction Company

Healthcare Company

Real Estate/Law Firm

Comms Service Provider

Energy/Utilities Company

Wholesaler/Distributor

Hospitality Company

Media Company

Transportation Company

Non Profit

Recreational Facilities/Services Company

Outsourcing Company

Insurance Company

Leisure / Travel Company

Aerospace/Defense Firm

Pharma/Biotech Company

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Learn more about HPE Intelligent Management Center

Supports the ITIL operational center of excellence IT practices model.
Uses a single-pane management paradigm to enable end-to-end business management of IT services

Provides scalability by supporting distributed and hierarchical system architectures, through additional operating system and database support.

Uses an SOA model to provide full resource, service, and user management.
Enables integration of traditionally separate management tools using a modular design.
Enables enterprises to expand their infrastructure management in scale and to seamlessly accommodate new technologies at the same time.

HPE Intelligent Management Center was previously known as HPE IMC.