Service and Support
Infoblox DDI customer service and support receive mixed feedback. Many users find support to be excellent, responsive, and professional, with ratings up to ten out of ten. Some experience a lack of communication and long response times. Costs for support are considered high, though some note a reduction in charges. Many rely on professional service during implementation. Overall, satisfaction varies with room for improvement noted by several users.
Deployment
Infoblox DDI setup is generally straightforward, varying based on environment size. In large environments, setup may take up to a month, requiring multiple personnel, while smaller setups can take significantly less time. Initial configuration demands certain technical knowledge. Familiarity increases ease over time. Good Linux admins are beneficial during deployment. In some cases, two or three engineers suffice. Infoblox DDI is often implemented on-premises with cloud integration capabilities.
Scalability
Infoblox DDI demonstrates strong scalability, adaptable for varying server needs and capable of supporting multiple branches seamlessly. Many organizations have rated its scalability between eight and ten out of ten. While generally satisfactory, some users believe improvement is possible. Infoblox DDI suits larger corporations with broad geographical reach, though the cost may deter smaller enterprises. It effectively supports multiple virtual and hardware deployments across regions, accommodating thousands of users efficiently.
Stability
Infoblox DDI is considered very stable by users, often rating it nine out of ten for this aspect. Most users note no significant bugs or glitches. Previous hardware issues have been addressed, enhancing reliability, especially when integrated with virtualization systems. Although some minor glitches still occur occasionally, many users are satisfied with its current stability. Users typically find Infoblox DDI dependable, with stability depending on specific implementation.
