Amazon Route 53 vs Infoblox DDI comparison

Amazon Web Services (AWS) and Infoblox are both solutions in the Managed DNS category. Amazon Web Services (AWS) is ranked #2 with an average rating of 8.7, while Infoblox is ranked #7 with an average rating of 8.8. Amazon Web Services (AWS) holds a 20.7% mindshare in MDP, compared to Infoblox’s 7.1% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Infoblox users who would recommend it.

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Executive SummaryUpdated on Nov 4, 2024

Amazon Route 53 and Infoblox DDI compete in the domain of DNS management and networking solutions. Infoblox DDI seems to have the upper hand due to its extensive DNS security and IP address management features, appealing to enterprises managing complex environments.

Features: Amazon Route 53 offers robust DNS management, automatic DNS failover, and latency-based routing, making it a strong choice for AWS users. Its integration with AWS services and scalable architecture are standout features for cloud-centric businesses. Infoblox DDI excels in IP Address Management (IPAM), advanced DNS security, and seamless integration of DNS, DHCP, and IP addresses, providing valuable capabilities for secure and efficient network management.

Room for Improvement: Amazon Route 53 needs better handling of multiple requests, more detailed logging, and improved integration with on-premises systems. Users also note complexity in its pricing model. Infoblox DDI users seek enhanced integration with Ansible/Terraform, faster graphical interface speed, and better security recategorization. The pricing model poses challenges for smaller enterprises.

Ease of Deployment and Customer Service: Amazon Route 53 is effective in cloud environments and offers reliable technical support, although response times can lag with lower-tier plans. Infoblox DDI is well-suited for hybrid and on-premises deployments, with adaptable technical support, albeit at a potentially high cost, which might be prohibitive for smaller businesses.

Pricing and ROI: Amazon Route 53's pay-per-use model offers affordability and scalability but can be complex. It reportedly delivers good ROI by reducing downtime and enhancing efficiencies. Infoblox DDI is costly, especially with additional license costs, yet users acknowledge the robust security and management benefits that provide a favorable ROI in complex networks.

To learn more, read our detailed Amazon Route 53 vs. Infoblox DDI Report (Updated: December 2024).

Buyer's Guide

Amazon Route 53 vs. Infoblox DDI

December 2024

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Categories and Ranking

IBM NS1 Connect

Mindshare comparison

As of December 2024, in the Managed DNS category, the mindshare of IBM NS1 Connect is 2.7%, down from 3.3% compared to the previous year. The mindshare of Amazon Route 53 is 20.7%, down from 24.1% compared to the previous year. The mindshare of Infoblox DDI is 7.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed DNS

Featured Reviews

Michael Wills

Senior Network Systems Engineer at McKesson

Balances cost and functionality, speeds up provisioning, and reduces the DNS maintenance work drastically

The provisioning is great. They have an API service that is simple to use and very quick. The changes that we make are replicated worldwide in a matter of usually milliseconds, sometimes seconds. They are done very rapidly. That's something that's obviously priceless when we're dealing with things like DNS. It is great as an API-first platform for DNS and application traffic management. It is very simple to use. It allows us to rapidly provision and deprovision things. We are all around happy with the solution. From a metrics standpoint, the solution that we came from had no metrics. So, it has been great. Their service team is excellent in taking the time to provide reports for both growth and strategic planning. It has been great.

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Jithin Scaria

Senior Professional I-Software Engineer Lead at Capgemini

Provides clear documentation, easy to understand, simplifies management and efficiently handles our domain-related configurations and DNS records

For initial setup, we generally use provisioning tools for these kinds of DNS records. The choice often depends on the cloud provider and the Infrastructure as Code (IAC) tools the client prefers. We adapt our approach accordingly rather than focusing on a single method within Route 53. The documentation is very user-friendly. Even someone with no prior experience can easily understand it. It provides step-by-step instructions and explains things in a clear and concise way. You can find everything you need to know about Route 53 and its features in the documentation, including white papers. In addition to manual configuration, you can also use third-party tools like Terraform, Pulumi, or AWS CloudFormation templates to manage your Route 53 configurations.

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Utpal Sinha

Sr Network Engineer at Momentive

An excellent tool that provides an overall centralized view of everything in an environment, majorly the security part

The three major features of Infoblox DDI are very good. Artificial intelligence is one of the areas in the solution where there are some shortcomings. When dealing with URLs, Infoblox needs a good team that takes care of the recategorizations. Zscaler is good since it can recategorize the website. Every day, millions of websites are newly launched, which may or may not be malicious. Malicious websites will get blocked if a company goes for recategorization. If the recategorization part is not taken care of properly, with millions of websites being launched every day, then the malicious websites will not get blocked. Zscaler has a good team to take care of the recategorization part within twenty-four hours, while Infoblox does not have such a team. Symantec and Palo Alto have good teams to take care of the recategorization part, while Infoblox does not have such types of teams. The aforementioned area can be considered for improvement in the solution. The recategorization part takes longer with Infoblox DDI compared to other companies like Symantec, Zscaler, and Palo Alto.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It massively speeds things up. Today, we allow developers to deploy services and have externally facing DNS scrapers that are created automatically without the addition of human intervention."

"Everything we download into our observability platform so that we can also track any changes in traffic behavior or things like that is also something that we use quite a lot. I'd say traffic management, the speed of updates, and observability are the top three things that we use."

"The fact that it's an API-first platform for DNS and application traffic management is one of the reasons we looked into NS1. We use it for a lot of automation and metrics gathering and it's been great."

"Their Pulsar filters allow us to collect RUM metrics from our users so that we can determine the best paths for our users to take. That has been very useful in providing the best user experience, and for responding to and recovering from downtime of our multiple CDNs."

"Monitoring is really important for us. We really care about reliability, and we want to make sure that we can remove some points of presence in our sector and in our edge network really fast when we experience any problems. So, monitoring that NS1 provides for DNS is really important for us."

"We find that the low latency access to DNS queries has a direct effect on the customer experience. Visiting a site, whether it's an AdTech-based solution or marketing tech, the fact that whatever we're rendering on a page can be rendered better than the industry standard, in terms of time, ensures a better user experience."

"One of the features that is non-standard and that is very useful is the filtered DNS. We have set up our external VPN, which is what all our employees connect through, to use this feature. It's geolocation-aware. In that way, for India we set it up so that these are the servers that should be supporting things, and in the UK these servers, in the U.S. these servers, and in Sweden these ones."

"The provisioning is great. They have an API service that is simple to use and very quick. The changes that we make are replicated worldwide in a matter of usually milliseconds, sometimes seconds. They are done very rapidly. That's something that's obviously priceless when we're dealing with things like DNS."

More IBM NS1 Connect pros

"Amazon Route 53 is easy to manage and install."

"Using Amazon Route 53 is located in a central place in Amazon AWS which makes it easier to manage every DNS entry in one place. You are able to manage your public and private DNS from there. We can create rules based on weight and globalization is impressive."

"It stands out for its user-friendly interface, seamless integration with other AWS services, and ability to efficiently manage DNS, making it a valuable tool for various deployment scenarios, including those involving Kubernetes on AWS."

"The initial setup is good and straightforward."

"The most valuable features of the solution are the DNS, routing, and traffic features."

"The route mapping feature of Route 53 is valuable as it allows me to map services according to our requirements."

"Amazon Route 53 is easy to manage and seamlessly integrates with other AWS services."

"Technical support from Amazon is very good...Overall, the product is stable."

More Amazon Route 53 pros

"Infoblox is a proactive DNS system that enhances organizational security by blocking and triggering alerts for malicious or suspicious URLs."

"Infoblox DDI prioritizes DNS security, which is crucial for the security department."

"Infoblox is a proactive DNS system that enhances organizational security by blocking and triggering alerts for malicious or suspicious URLs."

"The UI is quite user-friendly and the support is available 24/7."

"One of the benefits of implementing Infoblox DDI is that it supports both RADIUS and TACACS+."

"Infoblox DDI is a good tool if you want to centralize everything in your environment...It is a stable solution."

"The best feature is the user interface."

"Infoblox has more technology patents than any of its competitors."

More Infoblox DDI pros

Cons

"I would like to see the UI updated to allow me to do finer searches. I would also like to have the ability to get reports that can sort based on various metrics. For example, I would like to be able to say, "Show me the top 10 records by total queries" in an easy-to-digest format."

"We care about monitoring and telemetry work, and NS1 provides a pretty good system for monitoring. We can monitor our endpoints and points of presence around the world. If there are any issues, we can easily remove them from our network, but this area needs some improvement because it is not always reliable in NS1. In the past, we had a number of false-positive cases when the monitoring system told us about some problems in our infrastructure that were not true. NS1 is improving the system, and we are constantly talking about this with them. I know that they are releasing a new version of their monitoring system, which is really important for us, but this is a different area where we would expect them to improve."

"There could maybe be additional ways to manage traffic. There are no major improvements we're looking for. It's a very complete solution."

"When we first deployed, we flipped the switch, and it didn't work as well as we expected. It wasn't a complete outage, but we had issues in some places with some customers. The NS1 team went out of their way to resolve it on Thanksgiving. We have a post about it on our blog. We called it "Black Thursday.""

"The reporting metrics are great from an API standpoint, but it would be a little bit nicer if there was some type of dashboard around that. There should also be some type of reporting that's more executive-level focused."

"We use our client in our infrastructure to communicate with NS1. This client is a bit complex in the way that it is set up. NS1 has their own client solution that you can deploy into your platform to do this, but even that is a bit complex. So, I would like a very simple, thin, light API agent that we can deploy into our platform to communicate with NS1. That would be welcome."

"I would love to see improvement in the testing capabilities they provide. They have a simulate-filter feature so that you can simulate how your traffic would flow, based on their Filter Chains. I believe that was shut off for quite some time. Having that as a way to test our load-balanced CDN structure would be fantastic."

"The Filter Chain simulation is really good in the UI, but it would be nice to have something similar in the API so that we could simulate and test things before we deploy them."

More IBM NS1 Connect cons

"The number of domain types available on AWS, such as the .br domain for Brazil, should be expanded."

"A general area for improvement with AWS services is that while AWS quickly releases new services, sometimes these services are not as mature as expected, which can be frustrating."

"Streamlining and optimizing processes related to Procter, VPN workflows, and other subjects based on specific needs would allow for continual improvement and adaptation to the evolving requirements of the system."

"When you add a new DNS record instructing the solution to map one thing to another, it has to propagate to all the networks, which takes some time."

"The tool's support services lack chat options offered to users, making it an area where improvements are required."

"The multiple routing policies present in the product have certain shortcomings where improvements are required."

"There is room for improvement in restricting access through one website from S3 buckets, as it still seems not very obvious."

"The product’s security and disaster recovery features need enhancement."

More Amazon Route 53 cons

"Every vendor or organization cannot purchase Infoblox DDI because of some license issues."

"Regarding an upcoming release of Infoblox DDI, I would like to see an improvement in the existing integration with Ansible. Currently, the integration is not up to par and requires further enhancements, particularly in Ansible version 2.5. Additionally, the GUI is slow, it could be improved."

"They need to provide more training and tutorials than what's provided on the website."

"The solution is expensive."

"The pricing is quite expensive, which is why I recommend it for medium and large enterprises and not for small businesses."

"The recategorization part takes longer with Infoblox DDI compared to other companies like Symantec, Zscaler, and Palo Alto."

"They need to reconsider their pricing for their SMB customers. It is a hurdle for them to manage the price."

"There are some bugs and glitches that need attention."

More Infoblox DDI cons

Pricing and Cost Advice

"From a cost standpoint, it's certainly not the most expensive out there, and it's also not the cheapest, but it does well to balance the cost and the functionality/reliability."

"The cost of this product is one of the reasons that we chose it."

"We pay about $30,000 a month. We used to pay about $20,000 with Dyn every month, for lower volume than we're doing right now, but it had none of the features that we have available with NS1, so it was worth it for us. It seems competitive for us, given that we're doing 4.5 billion requests."

"Everything can always be cheaper, but as it is today the pricing is fair."

"NS1's pricing is much more aggressive than its competitors in the market and you get more value out of what you pay for it."

"We pay per use."

"Amazon Route 53 is an expensive solution."

"Amazon Route 53 is not an expensive solution."

"The price of Amazon Route 53 is reasonable."

"The price of the solution could be a little bit lower compared to Google DNS, which has more features than Amazon."

"It can be expensive compared to some other providers."

"The price of the product is perfectly fine in my opinion."

"The tool is a bit expensive."

More Amazon Route 53 pricing and cost advice

"I would say the pricing falls between average and expensive. It's not a cheap product."

"Infoblox DDI is an expensive product."

"The license of the solution is expensive, not including the hardware."

"Infoblox's subscription includes support."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

11%

Comms Service Provider

10%

University

Educational Organization

22%

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

12%

Government

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about NS1 Managed DNS?

For starters, Managed DNS from NS1 is an easy way to get the job done. Whether you're a novice or a pro, Managed DNS ...

See all answers

Azure DNS or Amazon Route 53?

Azure DNS is a hosting service of DNS domains. It has excellent operating time and performance, resulting in fast res...

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What do you like most about Amazon Route 53?

The most valuable features of the solution are the DNS, routing, and traffic features.

See all answers

What needs improvement with Amazon Route 53?

In my project, everything is already configured, and we focus on monitoring and health checks. There isn't room for r...

See all answers

What do you like most about Infoblox DDI?

Infoblox DDI is a good tool if you want to centralize everything in your environment...It is a stable solution.

See all answers

What needs improvement with Infoblox DDI?

We could have a CLI access directly in the UI. It would be helpful if we can log in and click on the server, and have...

See all answers

What is your primary use case for Infoblox DDI?

I am using Infoblox primarily for DNS, ITAM solutions along with DHCP. We also have some servers deployed in the clou...

See all answers

Comparisons

Cloudflare vs IBM NS1 Connect

Compared 41% of the time

Akamai Edge DNS vs IBM NS1 Connect

Compared 19% of the time

Neustar UltraDNS vs IBM NS1 Connect

Compared 6% of the time

Cisco Umbrella vs IBM NS1 Connect

Compared 5% of the time

Hurricane Electric Free DNS vs IBM NS1 Connect

Compared 4% of the time

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Azure DNS vs Amazon Route 53

Compared 64% of the time

Cloudflare vs Amazon Route 53

Compared 20% of the time

Google Cloud DNS vs Amazon Route 53

Compared 4% of the time

Akamai Edge DNS vs Amazon Route 53

Compared 3% of the time

BlueCat Integrity vs Amazon Route 53

Compared 1% of the time

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BlueCat Integrity vs Infoblox DDI

Compared 42% of the time

Cloudflare vs Infoblox DDI

Compared 19% of the time

VitalQIP vs Infoblox DDI

Compared 12% of the time

Azure DNS vs Infoblox DDI

Compared 11% of the time

Google Cloud DNS vs Infoblox DDI

Compared 2% of the time

More Infoblox DDI Competitors

Product Reports

Buyer's Guide

IBM NS1 Connect

December 2024

Download IBM NS1 Connect product report

Buyer's Guide

Amazon Route 53

December 2024

Download Amazon Route 53 product report

Buyer's Guide

Infoblox DDI

December 2024

Download Infoblox DDI product report

Also Known As

NS1 Managed DNS, NS1

Route 53

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IBM

Amazon Web Services (AWS)

Infoblox

Overview

Why

In a 24/7 world, customers demand applications, websites, and content that load instantly and are always on. When those connections are unreliable or slow, businesses don’t meet customer expectations, causing customers to leave. When that occurs, revenue may suffer.

What

IBM NS1 Connect delivers the high-performance, reliable, secure network connectivity that businesses need to meet increasingly sophisticated customer expectations. Leveraging a global network with a 100% uptime SLA, IBM has the capacity and scale to meet the needs of any business. IBM NS1 Connect takes performance to the next level, powering the sophisticated needs of enterprises with complex network infrastructures.

How

IBM NS1 Connect provides network connectivity solutions that give networking teams the visibility, control and automation needed to help ensure your business stays online by steering traffic to the ideal network connections for any given moment. IBM NS1 Connect also enables IT teams to identify network performance anomalies through deep insights into DNS data flows, allowing them to identify configuration problems or network issues that affect performance so they can quickly resolve them.

Details

IBM NS1 Connect is a managed service that provides authoritative, premium DNS and advanced, customizable traffic steering that improves application performance and network resilience. Revenue-generating applications require authoritative DNS resolution to keep critical applications and websites online. Unless your DNS infrastructure is always-on and resilient, network reliability and user experience will suffer, your network reliability may suffer, resulting in poor user experiences if revenue-generating critical applications and websites are not online. IBM NS1 Connect’s always-on, API-first architecture provides fast, secure connections to users anywhere in the world with premium DNS and advanced, customizable traffic steering. It also enables your IT teams to efficiently monitor networks, deploy changes and conduct routine maintenance.

IBM NS1 Connect uses the Domain Name System (DNS) to ensure that websites and applications are:

Online, all the time: Global network with 100% uptime SLA and DDoS protection
Fast: Top tier response and propagation times, custom traffic steering to optimize connections
Cheaper to run: Far less expensive than self-hosting
Automation friendly: API-first platform with Ansible/Terraform integrations and support for Pliant rapid network automation
Easier to troubleshoot: Unique DNS data insights offering

Designed for enterprises looking to optimize their DNS performance, IBM NS1 Connect is a managed service delivering authoritative DNS and advanced traffic steering that improves application performance and network resilience and provides fast, secure connections to users anywhere in the world. NS1 Connect streamlines DNS management by automating both simple and complex DNS configuration tasks via API and preconfigured integrations, so you can spend more time on higher-value work.

IBM NS1 Connect is delivered through our unified delivery platform. The cloud-based platform gives networking teams the visibility, control and automation needed to help ensure your business stays online by steering traffic to the ideal network connections for any given moment. IBM NS1 Connect solutions also enable IT teams to identify network performance anomalies through deep insights into DNS data flows, allowing them to identify configuration problems or network issues that affect performance so they can quickly resolve them.

For enterprises looking to further optimize DNS performance, IBM NS1 Connect offers rich DNS data analytics to streamline the identification of the root cause of anomalies within traffic.

IBM NS1 Connect Features

Global anycast DNS network: Enjoy fast connections to consumers around the globe through an anycast network with 26 points of presence (PoPs).
100% uptime SLA on DNS resolution: Maximize uptime and revenue generation with resilient, always-on, authoritative DNS.
API-first architecture: Integrate and automate workflows with NS1 Connect's well-documented API; every line of code starts as an API call, all functionality is available through the API.
Real-time user monitoring (RUM)-based traffic steering: Uses real-time intelligence on network performance and availability to direct DNS connections to the best available application resource; the widest range of filter options and data sources in the industry, not data that is extrapolated from sampling; the most flexible, granular controls for your network.
Built-in resilience: Add a single-tenant, redundant DNS layer and manage it from a single control plane as your primary DNS.
Managed DNS for China: Improve performance for the Chinese mainland by segmenting traffic with NS1 Connect’s Managed DNS for China.
DNS insights: Get a better understanding of DNS traffic patterns by mining your DNS data to identify security issues, misconfigurations and performance issues.
DDoS protection: Cap your query-based spending with protection against unexpected surges in traffic from distributed denial-of-service attacks.
Uptime monitor: Quickly identify issues and automatically adjust DNS traffic steering configurations with native health check alerts.
DevOps tool integrations: Preconfigured integrations with leading DevOps tools including Ansible and Terraform to help automate routine maintenance, manage data sources and feeds.
Propagation speed: fastest propagation in the industry, measured in seconds not minutes; worldwide propagation in under five seconds.
Independence: neutral arbiter between infrastructure services (CDNs, clouds).

IBM NS1 Connect helps enterprises modernize and optimize networking infrastructure to provide customers with faster connections to websites, applications, services and content.

Amazon Route 53 is a highly available and scalable cloud Domain Name System (DNS) web service. It is designed to give developers and businesses an extremely reliable and cost effective way to route end users to Internet applications by translating names like www.example.com into the numeric IP addresses like 192.0.2.1 that computers use to connect to each other. Amazon Route 53 is fully compliant with IPv6 as well.

Network landscapes are rapidly evolving, driven by trends in hybrid and multi-cloud transformation, the IoT and distributed workforces. Infoblox is uniquely able to support organizations in this challenging environment because our solutions support DNS, DHCP and IP address management. These are the critical network services collectively known as DDI that make all network interactions possible.

Sample Customers

Avast Software, Bloomberg L.P., BBC, Carfax, CNBC LLC, Deloitte Consulting LLP, Disney Streaming, Dropbox, EBAY Inc, Gannett Media Corp, Salesforce, Wayfair, Workday

Hess, Expedia, Kelloggs, Philips, HyperTrack

Adobe, Aflac, UCSD, Airbus, Amgen, Apple

Buyer's Guide

Amazon Route 53 vs. Infoblox DDI

December 2024

Free Report: Amazon Route 53 vs. Infoblox DDI

Find out what your peers are saying about Amazon Route 53 vs. Infoblox DDI and other solutions. Updated: December 2024.

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