Intellect BPM Reviews

Name: Intellect BPM
Brand: Intellect
Rating: 4.3 (10 reviews)

4.3 out of 5

10 reviews
88% willing to recommend

1,425 followers

What is Intellect BPM?

Intellect is a leading provider of Cloud BPM software built for a mobile world, with an award winning rules-based workflow capability. Intellect is focused on delivering the fastest ROI in the industry, and delivers exceptional results for mid-sized businesses and departments of large enterprises seeking fast time-to-value. The Intellect 8 BPM Platform empowers users to create and manage enterprise apps that include advanced workflow, smart forms, custom reports, and integration capabilities. Click here to learn more: http://hubs.ly/H01Q1R90

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Featured reviews

it_user375750

CEO & President at Alligar; Proline Corporate Advisors

A recent improvement was a re-vamped configuration management function referred to as a "publish" feature and a completely new web 2.0 look and feel. The usability with version 8 is incredible. I would like to see more re-use through "modularization". By that I mean developing a more object-oriented view of things. Currently, everything reside on one platform. In order to implement an object-orientated environment, you would need multiple installs of the product, which is doable. But then you create multiple databases, so you have multiple administration. There's many benefits to doing that too. You might have a sandbox environment for one set of users that want rapid deployment. If you have a mission critical app, you might want a user-base to go through structured changes, change control stipulation management, and have more business insurance/disaster recovery/business continuity planning behind that. You can do that now, but I would like to see as the business grows and builds on the platform, that you could create objects and basically call out those objects for use.

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it_user373962

Project Manager at a construction company with 1,001-5,000 employees

In the eight years I've used Intellect, it has improved dramatically. Four years ago, I would have suggested improvements to the way it handles printouts, but that's been improved by the integration with PDFs. I also would have suggested integration with other databases, but that's been done as well. Two years ago, I would have requested a mobile version, but now there is one. At the time, I also wanted a hyperlink that could link to any record anywhere in the system irrespective of which template is was. But they added that upon my request. Also, there were cursive queries that involved parent-child and parent-parent relationships, but the data in the system got very large. Those queries would then take exceptionally longer and slow down the system, resulting in performance issues. So Intellect developed a new way of avoiding cursive queries altogether. I struggle to think of a big new feature that I'd like added because I've built it out to be very big and very stable. It just works. As our big project is winding down, we're considering whether to market it more generally for our company. Because we've built it out, we can use it in the future. Actually, one of the big things that they could have improved is the visual interface of the project, but even that's just being revamped, so I can't complain about that now.

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it_user379668

QSHE Manager at a engineering company with 501-1,000 employees

It is a very feature rich product. We haven't reached the limit of what we intend to do with it by any means, but certainly we desire and we've got pretty big imaginations here. We do want to do some pretty cool stuff, so there are some things that we've requested. I think the one thing that's immediate right now is the ability to publish selective things instead of the entire application itself. Literally, at this very moment, in a situation where when I started making some major changes for another release, which impacts things that are in use right now very significantly. I've got users out there that need me to make changes to the current setup that are fairly minor, but I have to make an archive of my design environment, put it off to the side, and adapt the environment to my design environment, make those changes, publish it, then right back and then duplicate everything I just did. I want to add a report, or I only want to publish a single app. I know it's standalone in and of itself, and it's been hard from a design standpoint.

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Intellect BPM mindshare

As of December 2024, the mindshare of Intellect BPM in the Business Process Management (BPM) category stands at 0.1%, down from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Process Management (BPM)

PeerAnalyst reports

Type	Title	Date
Category	Business Process Management (BPM)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Intellect BPM vs Camunda	Dec 22, 2024	Download
Comparison	Intellect BPM vs Apache Airflow	Dec 22, 2024	Download
Comparison	Intellect BPM vs Pega Platform	Dec 22, 2024	Download

Key learnings from peers

Last updated Dec 19, 2024

Valuable Features

Intellect BPM's valuable features include flexible, customizable workflows with advanced options, intuitive form and dashboard design, robust drill-down capabilities, and smooth integration with other applications. Users appreciate fast business automation and the ability for workers to use the tool with minimal training. Efficient reporting and managing non-conforming audits with relational databases are highlighted. Interface capabilities with applications, such as online banking, and the ability to create iOS and Android mobile apps enhance its appeal.

Room for Improvement

Intellect BPM needs improved charting with more types and flexibility. Integration with platforms like Microsoft Office and SharePoint is crucial, as is HTML5 support for mobile access. Users seek customization of the interface for branding and better search-based help features. Publishing selective parts rather than whole applications would enhance usability. Mac users need alternatives to Internet Explorer. The move toward an object-oriented approach with better modularization is desired.

ROI

Users experienced significant return on investment with Intellect BPM, exceeding 100%, largely due to increased revenue, reduced billing errors, enhanced process adherence, and a decrease in effort to meet quality assurance requirements. Automation provided productivity boosts and intangible benefits like improved accountability and transparency. Material and soft savings were noted within a year, making operating without the BPM system unsatisfactory. Faster, traceable approval processes further exemplified its positive impact.

Pricing

Service and Support

Intellect BPM customer service is described as excellent, responsive, and proactive by multiple feedback sources. Users appreciate the knowledgeable and easily accessible team who resolve issues promptly. Technical support is praised for being knowledgeable, supporting at various levels, and offering 24/7 availability. Users note that Intellect BPM provides substantial support initially, assisting customers through the application development process. Their professionalism and ability to handle escalated issues efficiently contribute to a positive user experience.

Deployment

Intellect BPM's initial setup is viewed as easy and straightforward by multiple users. Even those with tight timelines found it manageable, with flexibility allowing changes post-launch. Users from various backgrounds rate the ease of installation highly, noting no significant technical barriers. Despite minor technical challenges, particularly with platform compatibility, most found the setup intuitive with a learning curve comparable to other software. Collaboration and workflow design take more time than the actual setup process.

Scalability

Intellect BPM has handled growth well, increasing from a single module to many modules, with significant user expansion. It supports large implementations with minimal adjustment, often limited by external internet speed. Users report no difficulties with scalability, adapting to hundreds of users easily by increasing web servers. Its scalability and simple development make it appealing. Handling tens of thousands without issues, it serves diverse sizes seamlessly, ensuring dependable performance and user-friendly experience.

Stability

Intellect BPM is generally stable and robust. Early implementations had stability issues due to customization, but improvements have resolved these. Users noted its maturity and impressive uptime, though complex backend processes sometimes cause perceived instability. Some experienced slowdowns and minor data issues, but network or hosting changes often contributed. Basic deployments are stable, with publishing and mobile needing enhancements. Recent hosting changes may address some quirks. Users highly regard its stability with positive feedback.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Intellect BPM customers

300+ customers including American Institute of Certified Public Accountants, American Specialty Health, Baker Corp, Bayview Loan Servicing, Circle K, CoreMedica Laboratories, Dunn-Edwards Paints, DynaCare, Edwards Technologies, Emerson Climate Technologies, Enviva, Georgetown University, HGL, Host Hotels & Resorts, Hubbell, Humboldt County, Jacobs, Northgate Markets, Parkways Schools, Princess Cruises, Silliker, Stryker, ThermoFisher Scientific, Wind River, a division of Intel.

Product Categories

Business Process Management (BPM)

Process Automation

Mobile Development Platforms

Intellect BPM Reviews

What is Intellect BPM?

Featured reviews

Intellect BPM mindshare

PeerAnalyst reports

Valuable Features

Room for Improvement

ROI

Pricing

Service and Support

Deployment

Scalability

Stability

Intellect BPM customers

Related questions

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