Intellect BPM [EOL] Reviews

Name: Intellect BPM [EOL]
Brand: Intellect
Rating: 4.3 (10 reviews)

4.3 out of 5

10 reviews
88% willing to recommend

1,425 followers

What is Intellect BPM [EOL]?

Intellect BPM [EOL] is a comprehensive business process management solution designed to optimize and automate workflows. It caters to industries requiring adaptability and efficiency enhancements, offering valuable features that streamline operations.

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Featured reviews

it_user375750

CEO & President at Alligar; Proline Corporate Advisors

A recent improvement was a re-vamped configuration management function referred to as a "publish" feature and a completely new web 2.0 look and feel. The usability with version 8 is incredible. I would like to see more re-use through "modularization". By that I mean developing a more object-oriented view of things. Currently, everything reside on one platform. In order to implement an object-orientated environment, you would need multiple installs of the product, which is doable. But then you create multiple databases, so you have multiple administration. There's many benefits to doing that too. You might have a sandbox environment for one set of users that want rapid deployment. If you have a mission critical app, you might want a user-base to go through structured changes, change control stipulation management, and have more business insurance/disaster recovery/business continuity planning behind that. You can do that now, but I would like to see as the business grows and builds on the platform, that you could create objects and basically call out those objects for use.

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it_user373962

Project Manager at a construction company with 1,001-5,000 employees

In the eight years I've used Intellect, it has improved dramatically. Four years ago, I would have suggested improvements to the way it handles printouts, but that's been improved by the integration with PDFs. I also would have suggested integration with other databases, but that's been done as well. Two years ago, I would have requested a mobile version, but now there is one. At the time, I also wanted a hyperlink that could link to any record anywhere in the system irrespective of which template is was. But they added that upon my request. Also, there were cursive queries that involved parent-child and parent-parent relationships, but the data in the system got very large. Those queries would then take exceptionally longer and slow down the system, resulting in performance issues. So Intellect developed a new way of avoiding cursive queries altogether. I struggle to think of a big new feature that I'd like added because I've built it out to be very big and very stable. It just works. As our big project is winding down, we're considering whether to market it more generally for our company. Because we've built it out, we can use it in the future. Actually, one of the big things that they could have improved is the visual interface of the project, but even that's just being revamped, so I can't complain about that now.

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it_user366807

CEO at a government with 51-200 employees

I’ll tell you why we approached Intellect and why we brought it on board: The US Department of Transportation has a very large IT department and I had an annual budget of $4 billion, 3000 employees, 10,000 contractors, and 200 major systems. I oversaw the Federal Aviation Administration's traffic control system, which was one of the largest systems. As CIO, I got requests from all kinds of folks in the DoT. There are various bureaus within the DoT, the FAA being the largest. We were getting continuous requirements for developing new systems from various bureaus, our sections, managers, etc. Money in the government is never enough. We would get these requests but we didn’t have the resources to complete the tasks. I really had two options. One option was to tell these folks that I don’t have the resources and I can’t do anything for them. What that would have done is these guys would’ve then gone and tried to get money from somewhere and tried to build the solution themselves. If they did the development themselves, that would create a problem for me somewhere in the future. That was option number one. The second option was to say that I'll do it, knowing that I never had the resources. I would either not get to doing it or would do it poorly. I was really looking at a third option. I wanted to have an option where I would say, I am going to give you a resource or a platform which is simple enough that the business user can use and build the system out the way they like it because it is very simple. Then once you decide to operationalize it, we are going to quickly test it. Then once you do the testing, we will just add it to our entire platform and it will be operational across the entire DoT.

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PeerAnalyst reports

Type	Title	Date
Category	Business Process Management (BPM)	Jan 22, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 22, 2025	Download

Key learnings from peers

Last updated Dec 24, 2024

Valuable Features

Intellect BPM [EOL] offers customizable workflows, rapid app development, and intuitive form design. Users value its drill-down and reporting capabilities. It supports business automation and empowers users without extensive training. Integration with other systems enhances functionality. The platform efficiently handles complex processes, interfaces with applications like banking, and manages audits. Its flexibility in building solutions and seamless operation across departments addresses resource constraints, supporting large-scale IT needs effectively.

Room for Improvement

Intellect BPM [EOL] requires enhancements in charting options with more flexibility. Users desire better integration with platforms like Microsoft Office and SharePoint for seamless data interaction. Full HTML5 support and improved mobile accessibility are in demand. The visual interface could benefit from additional customization. Modularization and the ability to publish selective updates are also sought after. The help feature should transition from PDF to more dynamic search-based functionality, and compatibility with non-Internet Explorer browsers is needed.

ROI

Intellect BPM [EOL] drove over 100% ROI, predominantly through revenue growth by boosting patient participation and reducing billing errors. Workflow automation in Intellect ensured process adherence, simplifying audit proof and quality assurance efforts. While early adopters viewed initial periods as foundational, long-term gains were expected. Enhanced productivity, accountability, risk reduction, and centralized data management showcased significant benefits. Material savings and error reduction yielded a payback period of about one year, highlighting inefficiencies prior to BPM implementation.

Service and Support

Customer service and support for Intellect BPM [EOL] are highly rated. They provide substantial, responsive assistance throughout development, with knowledgeable, proactive staff. Users find their support team easily accessible, even contacting technical experts when needed. Many praise their friendly and professional service, highlighting the ease of escalation and quick resolution of issues. Consistent, reliable technical help is available 24/7, making Intellect BPM [EOL] stand out in user assistance efforts.

Deployment

Intellect BPM [EOL]'s initial setup is generally straightforward and simple. Some mention using the cloud model, achieving quick screen development, and easy installation, even for those with technical backgrounds. Flexibility allows adjustments post-implementation. There can be minor challenges, like compatibility with certain operating systems or browsers, but these are resolvable. Professional services support can be beneficial for enhancements. Overall, users find Intellect BPM [EOL] easy to administer and configure.

Scalability

Intellect BPM EOL impresses users with impressive scalability. Applications expanded significantly without issues, handling substantial user growth. Organizations appreciate its ability to accommodate many users smoothly; internet speed dictates performance rather than the platform itself. Scaling requires minimal resources adding more web servers is easy. Holistically, bank processes scaled efficiently, benefiting internal and external users. Intellect stands out for ease of development and adaptability to organizations of varying sizes, ensuring future usability with licensing as a limit.

Stability

Intellect BPM [EOL] is described by users as stable and robust, with improvements over time. Early custom applications faced some stability challenges, but recent versions show maturity and reliability. Some users noted occasional backend inconsistencies due to complexity, while others mentioned external factors affecting stability. A few experienced rare, mysterious issues but typically find it dependable. Stability is rated as high, yet some suggest further improvements, especially for mobile and publishing solutions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Intellect BPM [EOL] Buyer's Guide for additional reliable information.

Learn more about Intellect BPM [EOL]

Intellect BPM [EOL] is recognized for its capability to support businesses through structured process management and efficient workflow automation. It is particularly beneficial for organizations looking to refine processes by customizing business applications without extensive coding. This platform provides tools that help align business processes with strategic objectives, effectively addressing process inefficiencies. Intellect BPM is widely used in industries where compliance and process adherence are critical.

What features make Intellect BPM [EOL] stand out?

Drag-and-Drop Interface: Facilitates easy customization of processes without coding skills, allowing rapid design and deployment.
Process Automation: Automates the repetitive tasks, enhancing workforce productivity and process efficiency.
Compliance Management: Ensures adherence to regulatory requirements through robust tracking and documentation capabilities.
Real-time Analytics: Offers insights into operational performance, helping in informed decision-making.

What benefits should you expect from Intellect BPM [EOL]?

Increased Productivity: By automating mundane tasks, employees can focus on more value-driven activities.
Operational Efficiency: Streamlines processes to reduce bottlenecks and unnecessary delays.
Improved Compliance: Mitigates risk by ensuring all processes adhere to industry standards.
Cost Savings: Reduces manual workload, ultimately lowering operational costs.

Intellect BPM [EOL] is implemented in healthcare, financial services, and manufacturing sectors among others, where it plays a role in managing complex processes and ensuring compliance. Its flexible design accommodates industry-specific requirements, providing tailored processes that align with distinct operational needs.

Intellect BPM [EOL] customers

300+ customers including American Institute of Certified Public Accountants, American Specialty Health, Baker Corp, Bayview Loan Servicing, Circle K, CoreMedica Laboratories, Dunn-Edwards Paints, DynaCare, Edwards Technologies, Emerson Climate Technologies, Enviva, Georgetown University, HGL, Host Hotels & Resorts, Hubbell, Humboldt County, Jacobs, Northgate Markets, Parkways Schools, Princess Cruises, Silliker, Stryker, ThermoFisher Scientific, Wind River, a division of Intel.

Product Categories

Business Process Management (BPM)

Process Automation

Mobile Development Platforms

Intellect BPM [EOL] Reviews

What is Intellect BPM [EOL]?

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PeerAnalyst reports

Valuable Features

Room for Improvement

ROI

Service and Support

Deployment

Scalability

Stability

Learn more about Intellect BPM [EOL]

Intellect BPM [EOL] customers

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