Juniper Mist Edge Reviews

Name: Juniper Mist Edge
Brand: Juniper
Rating: 4.1 (4 reviews)

4.1 out of 5

4 reviews
75% willing to recommend

What is Juniper Mist Edge?

Juniper Mist Edge extends our microservices architecture to the campus, bringing agility and scale while enabling new applications at the edge. The Juniper Mist Edge uses the Juniper Mist Cloud and its distributed software architecture for scalable and resilient operations, management, troubleshooting, and analytics — all without the need for legacy wireless controllers.

Get the WAN Edge Buyer's Guide and find out what your peers are saying about Juniper Mist Edge, Fortinet FortiGate, VMware VeloCloud SD-WAN and more!

Juniper Mist Edge is the #15 ranked solution in top WAN Edge solutions. PeerSpot users give Juniper Mist Edge an average rating of 8.2 out of 10. Juniper Mist Edge is most commonly compared to Fortinet FortiGate: Juniper Mist Edge vs Fortinet FortiGate. Juniper Mist Edge is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.

Buyer's Guide

WAN Edge

February 2025

Get the category report

Helped 838,713 peers since 2012

Featured reviews

Raihan Hossain

Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd

I primarily use Juniper Wi-Fi because I need a smooth Wi-Fi solution. I address my needs by opting for Juniper, which is a reliable product. I often require a dependable product, and this is why I choose Juniper. It is worth noting that the price of Juniper is quite high. However, for a single…

Read full review

MD Ibrahim Mollik

Assistant Manager, Technology & Service Delivery at Genex Infosys Ltd.

The support is evaluated based on levels, ranging from one to three. While Level One might not always provide the preferred support, escalating to Level Two usually gets the right assistance. If needed, there is an option to escalate further to Level Three. However, I generally don't recommend going to Level Three unless necessary.

Read full review

RodrigoFlores

Network Infrastructure Lead (ITS1) at a government with 10,001+ employees

Juniper Mist Edge is valuable for its ability to troubleshoot and configure more things compared to Meraki. It allows us to see more and manipulate more features, which is beneficial for troubleshooting and configuring. Meraki is more like an Apple product where a lot happens in the background without visibility. Juniper Mist Edge provides better support for medium-sized businesses.

Read full review

Juniper Mist Edge mindshare

As of February 2025, the mindshare of Juniper Mist Edge in the WAN Edge category stands at 1.0%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

WAN Edge

Key learnings from peers

Last updated Feb 2, 2025

Valuable Features

Juniper Mist Edge offers valuable features such as comprehensive visibility into network packets and insight into APs through its cloud portal and AI features. It exceeds solutions like NetCloud and Meraki by enabling enhanced troubleshooting and configuration, making it ideal for medium-sized businesses. Users appreciate its remote operation and AI enhancements, expressing a preference for Mist Edge's capacity to reveal and manipulate more network aspects than competitors like Meraki.

"Juniper Mist Edge provides better support for medium-sized businesses."
"Juniper Mist Edge is valuable for its ability to troubleshoot and configure more things compared to Meraki."
"Juniper's technical support is highly responsive."

Room for Improvement

Juniper Mist Edge needs improvements in its outdoor AP development and government compliance. Users suggest enhancing user-friendliness, deployment, and integration with managed cloud services. The price is a concern, deterring many potential customers due to its high cost, despite the solution's convenience and effectiveness. Additionally, there can be delays in information updating that require addressing.

"Juniper Mist Edge can sometimes have a delay in information updating, which could be improved."
"Juniper Mist Edge can sometimes have a delay in information updating."
"I experience a lot of stability issues, so the rating is eight out of ten."

Pricing

"I believe we're getting some good discounts. We're paying less than $500 per AP. I don't know the annual maintenance cost."

Popular Use Cases

Juniper Mist Edge is used to manage and monitor wireless LANs, particularly in environments with both cloud and on-premises infrastructure. It acts as a wireless controller for local management of access points and facilitates WAN connection monitoring, aiding in troubleshooting with service providers. Users appreciate its reliability in delivering smooth Wi-Fi experiences, despite the cost. For centralized management, some integrate it with Flipper for single-dashboard reporting.

Service and Support

Juniper Mist Edge customer service is acknowledged for efficient support through a structured escalation system with levels one to three. Customers commonly bypass first-level support, opting to contact engineering directly due to familiarity from previous Motorola experience. The technical team is praised for quick responses via Mist ticketing, yet not all problems are resolved. Users find escalating to Level Two effective and generally avoid Level Three unless required. They find the support team responsive despite issues remaining unresolved.

Scalability

Juniper Mist Edge exhibits robust scalability, supporting large environments seamlessly. Organizations have deployed numerous Access Points globally without issues, and it is rated highly in terms of scalability. Additionally, its features make it more suitable for large enterprises when compared to competitors like Meraki, indicating its ability to meet the demands of growing infrastructures effectively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our WAN Edge Buyer's Guide for additional reliable information.