What is our primary use case?
I use Kaspersky for browser and email protection. I use it for general purposes, like browsing the internet securely.
I also use it on laptops for work and to ensure safe browsing for others, even when gaming.
How has it helped my organization?
When it comes to threat detection, it is very strict with file downloads and uploads. It sends reports and quarantines suspicious files. The reports are useful for understanding the threats.
What is most valuable?
I find the firewall and antivirus features most valuable. These features block suspicious and malicious content, provide warnings for unknown file installations, and send notifications.
I also receive alerts about unauthorized access attempts and get screen time reports.
What needs improvement?
For mobile access, I have the same browser profile for both my mobile and laptop. On my laptop, everything is secure, but when I use the same profile on my mobile, there's a chance of downloading potentially harmful files. The solution doesn't notify me even though the profile is enabled. It would be helpful to receive notifications on mobile devices as well.
It might be helpful to have notifications on mobile devices, especially if the same browser profile is used on both mobile and laptop. If something unsafe is accessed on mobile, it would be beneficial to receive a notification. This would be helpful for mail security as well.
For how long have I used the solution?
I have been using it for three to four years now.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. The stability is very good. I never experienced any outages.
What do I think about the scalability of the solution?
I use it on my personal computer. My family doesn't need it, and my tech support staff at the office also doesn't require it. I will continue using it for personal purposes.
I would rate the scalability a seven out of ten. It would be helpful if there were specific instructions for different settings in the help section.
How are customer service and support?
I didn't get the chance to contact them because the issue was escalated well. It is an easy-to-use tool and a straightforward environment.
Which solution did I use previously and why did I switch?
The previous solution wasn't effectively blocking harmful files and threats, even with drivers and additional measures. It seemed to only transfer wirelessly. That's why I switched to Kaspersky.
How was the initial setup?
I would rate my experience with the initial setup a nine out of ten, with ten being easy.
It's mostly easy for anyone who knows how to use a computer, as there are instructions provided, it is not that difficult.
It's a regular setup, similar to other antivirus tools. However, Kaspersky is more effective.
It took me about half an hour, but someone with more experience could probably do it in 15 minutes.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a seven out of ten, with ten being very expensive and one being cheap. It's neither too cheap nor too expensive.
It could be a little cheaper. Perhaps it could be offered at a more affordable price for workflow purposes.
There are only the standard licensing fees. I paid it only once. I purchased it two years ago.
Which other solutions did I evaluate?
I explored other options at the HP laptop service center. They suggested another solution, but I wasn't satisfied because it seemed similar to what I had used before. Since Kaspersky felt effective, I decided to go with it.
What other advice do I have?
It's very good, very impressive. So, I would give it a nine out of ten.
I would definitely recommend it. It's excellent. However, I haven't figured out how to set up child profiles or enable protection for multiple profiles. If that feature isn't available, it would be helpful to include it.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.