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Kaspersky Security for Internet Gateway vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
Kaspersky Security for Inte...
Ranking in Secure Web Gateways (SWG)
19th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of Kaspersky Security for Internet Gateway is 0.6%, up from 0.4% compared to the previous year. The mindshare of Zscaler Internet Access is 14.8%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Teeranun Srihong - PeerSpot reviewer
Schedule the timing for the kids to get onto the internet and easy to use
In different locations, they're priced differently, but that's mainly marketing rather than the product features. I managed to get a cheaper one, so I'm fine with that. Maybe they have too many packages. It's very difficult to differentiate among their own packages. They should have guidance on how the customer would decide. Kaspersky do has some information, but to me, it's not explanatory. Moreover, people are getting internet smart homes and all that. So total security that would cover all those would be good. We have all the connected devices right now. I'm not sure how they're gonna do it, but having a way to help me scan and expose vulnerabilities on those devices would be great. Right now, it protects the PCs, not the IP cameras that we use. And all those things in your home are connected. I don't see that. Maybe I'm not aware if they have any offering, but they probably should think about it. So, I would like to have total coverage for the individual household that would include all of the connected devices.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Content filtering is the most useful feature of iboss."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Its initial setup was straightforward."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Our primary use case for this product is DLP,"
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"I would recommend it to others as it's easy to use."
"When it comes to threat detection, it is very strict with file downloads and uploads. It sends reports and quarantines suspicious files."
"The password thing is very good, and the overall URL protection."
"The most valuable features of the solution are the antivirus and child protection features."
"The most valuable aspect for me is the user-friendly interface."
"The most valuable feature of Kaspersky Security for Internet Gateway is the antivirus."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface."
"The initial setup is very straightforward."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"Tech support is good."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"There is room for improvement in terms of the pricing."
"In different locations, they're priced differently, but that's mainly marketing rather than the product features."
"The initial setup of Kaspersky Security for Internet Gateway is complex. The full deployment took approximately two weeks."
"It might be helpful to have notifications on mobile devices, especially if the same browser profile is used on both mobile and laptop."
"I believe the absence of a procedure is the main issue."
"The customer support of the product is an area with shortcomings where improvements are required."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"I would like to see more training and video documentation."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"Zscaler Internet Access could improve by adding a VPN feature."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The cost is relatively high, and as a licensed product, there are restrictions on the number of users permitted per license."
"Personal computer licenses can be expensive if you were to scale the solution extensively. However, large companies will most likely use Endpoint solutions and not this one."
"I would rate the pricing a seven out of ten, with ten being very expensive and one being cheap. It's neither too cheap nor too expensive."
"It is expensive."
"I rate the product's price an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"I am okay with the pricing."
"Zscaler is transparent about its pricing model."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"We have found the solution to be expensive."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"The price is competitive. It's not cheap and it's not expensive."
"The pricing is fair based on its competitive market."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Educational Organization
19%
Computer Software Company
19%
University
7%
Financial Services Firm
7%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for Kaspersky Security for Internet Gateway?
I would rate the pricing a six out of ten, with one being very cheap and ten being very expensive. I'm fine with the ...
What is your primary use case for Kaspersky Security for Internet Gateway?
It's just for protecting the PCs that I use in my home internet network and also to protect the data inside. It does ...
What advice do you have for others considering Kaspersky Security for Internet Gateway?
My recommendation: First, others need to make sure they understand the type of security they want. There are so many ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Tael, Insolar, Goods.ru, Republic of Serbia
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Kaspersky Security for Internet Gateway vs. Zscaler Internet Access and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.