Until recently, I was using the document piece where I can create these outlines and stuff based on their shape library. I don't use a whole lot of their templates, but the templates give me ideas on how to build my own structures moving forward. Recently, when they launched the new piece, which is more of the whiteboard design, it has become a place where we can collaborate together. Especially in these days of virtual meetings, we can show a whiteboard and move things around. I have only been able to use the whiteboard a couple times. I like the ability that it is never-ending, i.e., a very large white space that we can scroll through. It is not limited to the size of a piece of paper. With virtual meetings, we are always looking for ways to make sure that people are engaged in the virtual meeting. I think the whiteboard aspect of Lucidspark allows that to happen more efficiently and effectively. There is action taking place on the board, so it is not just someone presenting. I am a visual person, which is why I like Lucidspark. Its user interface and intuitiveness are pretty good. It is pretty intuitive to understand how we are moving forward and drawing things on the whiteboard. It's very simple, not complicated. The things that I use are mainly the post-it notes and containers, where I can grab a group of post-it notes, then put them in a container and move them around. It is very efficient to move ideas from the idea stage to execution, using the Lucidspark’s suite of products. When we are sending it to a software designer or implementation partner, I am able to create a visual flow where I might outline everything in a document. Then, I can create a visual flow in Lucidspark so they can see the progression of steps, which makes it easier for them to design because of the software. Because the software of Salesforce is using these same types of visuals when the system is created, there is a great relationship between what I am creating and what the developers are developing inside Salesforce for us.