NetSuite OneWorld Reviews

Name: NetSuite OneWorld
Brand: NetSuite
Rating: 4.2 (15 reviews)

4.2 out of 5

15 reviews
93% willing to recommend

190 followers

What is NetSuite OneWorld?

A comprehensive web-based solution, NetSuite is the industry's first and only Software-as-a-Service (SaaS) business software that supports your entire company from accounting/enterprise resource planning (ERP) to customer relationship management (CRM), professional services automation (PSA) and eCommerce in a single, integrated and powerful business management software solution.

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NetSuite OneWorld is the #15 ranked solution in top ERP solutions. PeerSpot users give NetSuite OneWorld an average rating of 8.4 out of 10. Based on the analysis of the 15 most recent NetSuite OneWorld reviews, the overall sentiment is positive, with a sentiment score of 7.4. (The highest in the category). NetSuite OneWorld is most commonly compared to SAP S/4HANA: NetSuite OneWorld vs SAP S/4HANA. NetSuite OneWorld is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 824,067 peers since 2012

Featured reviews

Antonio Lira

Territory Manager LATAM at LeaseWeb

One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great. The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature. Additionally, there is visibility into all operations within the subsidiaries, facilitating awareness of sales, purchases, and manufacturing activities.

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John Cirocco

Senior NetSuite Administrator at Storyteller Overland

NetSuite OneWorld is a scalable solution. I initially implemented it for a company with sixteen employees. By the time I completed the project, the company had about four hundred employees, meaning NetSuite OneWorld had to be scaled up. The company I work for now also doubled in size yearly for the past four years, and NetSuite OneWorld is still functioning as expected. Scaling up the solution affects the price. If you go over one hundred users, you're forced to go up to the next tier of environment, with a different cost. When you start small and go up to a million transactions in a year, the NetSuite OneWorld price also goes up. The scalability of NetSuite OneWorld is a ten out of ten.

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Harry Paulison

VP of Operations at a manufacturing company with 11-50 employees

There are different inventory evaluation methods that you can use with NetSuite. It natively does average costs all the time. It does that just fine, however, if you were to use standard costs, it doesn't handle standard costs well. It's not a very sophisticated process handling standard costs. That's one caution I would make. If you're using standard costs, you really have to be very aware of that. This is one of its weaknesses. It does it, but it doesn't do it well. The other problem that we had, or the other challenge that we had, was some of the MRP functionality was cumbersome. In 2020, the update of NetSuite that took place in September, they addressed a lot of that through the supply chain control tower. That made it more automated. They added a number of automated supply chain features, which supposedly addressed that issue, however, how well it addressed it, I'm not clear.

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NetSuite OneWorld mindshare

As of December 2024, the mindshare of NetSuite OneWorld in the ERP category stands at 0.2%, down from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerAnalyst reports

Type	Title	Date
Category	ERP	Dec 21, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 21, 2024	Download
Comparison	NetSuite OneWorld vs SAP ERP	Dec 21, 2024	Download
Comparison	NetSuite OneWorld vs SAP S/4HANA	Dec 21, 2024	Download
Comparison	NetSuite OneWorld vs Microsoft Dynamics 365 Business Central	Dec 21, 2024	Download

Title	Rating	Mindshare	Recommending
SAP S/4HANA	4.1	15.7%	95%	106 interviews Add to research
PeopleSoft	4.0	2.6%	86%	82 interviews Add to research

Valuable Features

NetSuite OneWorld's most valuable features include embedded business intelligence, real-time analytics, and high customizability. It supports financial management, order-to-cash, procure-to-pay, and extensive reporting capabilities. Users praise inventory management and the ability to work in multicurrency. The platform streamlines workflows, reduces redundancy, and enhances efficiency while allowing easy integration. Its robust consolidation feature and real-time tracking across subsidiaries provide comprehensive insights. Customization options positively impact business processes while maintaining upgrades seamlessly.

"I rate the OneWorld overall solution as a ten out of ten."
"One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great."
"The solution has helped us save money by reducing the number of people needed for delivery, finance, and customer service. We now better understand our stock and purchases, and our sales team can access information without constantly communicating with delivery."

Room for Improvement

NetSuite OneWorld needs improvements in user interface, project management, and multi-subsidiary features. The system's standard cost handling and inventory evaluation are insufficient. Production planning and integration could be enhanced. Users experience challenges with return navigation from vendor profiles and missing names on general ledger reports. Balance sheet reporting lacks flexibility, and analytics are limited. Performance issues arise due to its SaaS nature, and there is a need for more specialized consultants in some industries.

"The performance could be improved as this is a 100% software as a service platform. If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessarily need."
"If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessarily need."
"I hope NetSuite OneWorld introduces features like support for different pricing models, including packaging options, and improved production planning tools in the future."

ROI

Companies experience an average 30% ROI with NetSuite OneWorld, enhancing inventory and supply chain efficiency through streamlined workflows and vendor connections. There's significant long-term value, with ongoing benefits contingent on active usage. Especially advantageous for pre-IPO companies with multiple subsidiaries, the system offers a swift return. ROI is typically realized within six months due to its cost-effectiveness compared to other ERP options, providing substantial benefits in process optimization and organizational discipline.

Pricing

NetSuite OneWorld pricing is considered high on the ERP spectrum, with users citing varying costs based on organization type and user requirements. While medium to long-term savings are possible through proper user allocation and negotiating discounts, the platform remains on the pricier side compared to alternatives like Acumatica. The software cost is manageable for enterprise companies, considering the avoidance of traditional IT expenses, with maintenance and support included in its cloud-based licenses.

"The tool is an expensive cloud application. It charges per license. We pay around 50 euros per month for a full user, and for 70 users, we pay around 120,000 euros per year. Maintenance and support are included in the full cloud license."
"I would rate the pricing of the solution somewhere around six or seven out of ten. I don’t like the SaaS models. Of course, they make the tool powerful enough to run a billion-dollar business. The tool is cheaper than SAP or Cor"
"NetSuite OneWorld tends to be pricey. The decision to allocate a budget for this solution ultimately rests with the management and negotiating team, and I am not typically included in these discussions. Nonetheless, the information I've received leads me to believe that it is a costly platform. There are not any additional costs that I am aware of."

Popular Use Cases

NetSuite OneWorld is utilized for creating intelligent dashboards, contract manufacturing, and managing CRM opportunities and sales orders. Organizations leverage its cloud-based platform for consolidating financial data across multiple subsidiaries, implementing numerous legal entities, and handling multinational business processes. It supports unique finance elements like treasury and streamlines nonprofit finances. Users previously working with SAP R3, JD Edwards, and Oracle now utilize it for improving reporting and internal management insights.

Service and Support

Customer service is contract-based with varying results. Those with basic contracts experience delays. Technical support varies from average to excellent, with quick escalation and fast response times. Availability spans phone, email, and forums, often handled by partners or consultants. In Mexico, trained personnel are limited. Support is praised for speed and accessibility, scoring between six to ten out of ten. Users utilize external consultants and enjoy diverse language support. Issues are seldom escalated directly to NetSuite.

Deployment

NetSuite OneWorld's initial setup is often described as straightforward, though complexities can arise based on organizational needs. With strong consulting teams, many avoid such issues. Some users transitioned swiftly within months, despite challenging requirements. Implementation durations vary, typically ranging from several months for smaller clients to longer for larger ones. Migrating from legacy systems, some found NetSuite versatile and praised the effectiveness of integration teams, noting its efficiency compared to other platforms like SAP.

Scalability

NetSuite OneWorld has varied feedback on scalability for different business sizes. Users report it being effective for small to medium-sized enterprises and adaptable in growing businesses, yet some note potential performance challenges with large numbers of locations. Costs may increase significantly with scale. The software supports extensive customization across diverse industries, but user experiences differ in performance as enterprises expand. NetSuite OneWorld is positively noted for expansion and adaptability across various departments.

Stability

NetSuite OneWorld is considered stable by users, who highlight quick vendor responses and regular upgrades. Some experienced occasional unavailability and slower server response times, yet many rate stability highly, with scores like eight or nine out of ten. Users commend NetSuite for twice-yearly upgrades and regular emergency fixes. Occasional small network shutdowns were noted but no major issues. Customizations remain intact through updates, underpinning its reliability for many users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our NetSuite OneWorld Buyer's Guide for additional reliable information.