Service and Support
Customer service and support of Nutanix Kubernetes Engine NKE receive high praise. Technical assistance is described as excellent, responsive, and very helpful. Some experiences are mixed, noting improvement is still needed compared to other Nutanix offerings. Despite these variations, users appreciate the quick response, effective issue resolution, and willingness to assist remotely. Many rate their support services highly, viewing it as a key factor in maintaining their partnership with Nutanix.
Deployment
Nutanix Kubernetes Engine NKE's initial setup is generally straightforward and quick, though experience with Kubernetes is beneficial. Deployment typically takes a few hours to a couple of days, with minimal personnel required. Some users find the process easy, rating it highly, while others face challenges due to integration issues, opting for more complex setups involving components like Docker and CICD pipelines. Expertise and hardware type can influence the setup process.
Scalability
Nutanix Kubernetes Engine NKE is scalable, though opinions vary. Some users rate scalability highly, while others note limitations for large-scale or multi-tenant environments. It supports a range of users, from small businesses to commercial enterprises, handling diverse workloads. Scalability can be enhanced by adding hardware. Different users report varying levels of satisfaction with scalability features and functionalities, suggesting some areas could benefit from improvements to better suit extensive scaling needs.
Stability
Nutanix Kubernetes Engine NKE is rated highly for stability, often receiving eight out of ten. Users find it simple to use, though there are challenges with backup functionalities, leading some to explore other backup options. While it meets more than half of user needs, it lacks in crucial areas like backup and disaster recovery. Despite these issues, users generally find the stability to be very good.